Kasey Boysaw
Kasey Boysaw at Toyota of Rockwall

Kasey Boysaw | Page 29

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
667 Reviews
4.8

667 Reviews

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667 Reviews of Kasey Boysaw

January 07, 2025

Dealership Rating
Employee Rating

As a customer, I am satisfied by the service provided by the Toyota of Rockwall. The shuttle driver was professional as well. More

by rafobakht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2025

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

January 05, 2025

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Employee Rating

I was really satisfied for the job done. Thanks once more for your help, your professionalism, and the quality of the service More

by evfomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Jan 05, 2025

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 03, 2025

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Employee Rating

For the most part I have been pleased with the service I have received over the past 15 years. Recently disappointed with requesting shuttle service in advance when scheduling appointments. More

by jillg7271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott

Jan 03, 2025

Toyota of Rockwall responded

Thank you for providing this feedback, and we apologize that your recent service experience wasn't up to par. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 03, 2025

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Employee Rating

Toyota of Rockwall has always been on my top 3 dealers. Their commitment with customer service is exceptional! The service department has been very responsive, helpful, and supportive of my concerns and ha More

by Daniela Perdomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Jan 03, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us, Daniela. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 03, 2025

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Employee Rating

I find this location generally fast, dependable, convenient. I like that they show you, with price, on what maintenance they suggest BEFORE they do the work More

by cynthiaruthryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Jan 03, 2025

Toyota of Rockwall responded

Thank you so much for your kind words, Cynthia, and for taking the time to leave us this wonderful feedback!

December 30, 2024

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Employee Rating

Highly recommend Rockwall Toyota, they go above and beyond to take care of you. They are a trusted dealership, I’ll def continue to use and recommend others as well. More

by dennis.127
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Jan 02, 2025

Toyota of Rockwall responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

December 25, 2024

Dealership Rating
Employee Rating

I was impressed by the friendly and thorough customer service that I received on my visit for services. More

by ronnie.e.randolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Dec 29, 2024

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 24, 2024

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Employee Rating

Much better this time. Time in and out 1 hour. We were kept well informed. More

by sspreacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Dec 29, 2024

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 23, 2024

Dealership Rating
Employee Rating

it was very good experience and good customer service; car was handled with care and problem was resolved More

by BrianDavis_21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel , Lonnie Wade

Dec 23, 2024

Toyota of Rockwall responded

Brian, thank you for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

December 22, 2024

Dealership Rating
Employee Rating

Kasey provides great customer service. Always attentive and provides that personal touch that makes driving out of the way worth it. More

by T Le
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2024

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Kasey here at Toyota of Rockwall. We appreciate your business and hope to see you again soon!

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