Kasey Collins
Kasey Collins at Tulsa Hyundai

Kasey Collins | Page 21

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.4
244 Reviews

Dealership Experience

2 yrs, 11 mos

4.4

244 Reviews

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244 Reviews of Kasey Collins

December 19, 2024

Dealership Rating
Employee Rating

Absolutely great service! That is all that I have to say about the current question. More

by deenatimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Steven Browder , Gavin Kalagher

Dec 20, 2024

Tulsa Hyundai responded

Thank you for your kind words! We’re so glad to hear you had a great experience. We appreciate your feedback!

December 19, 2024

Dealership Rating
Employee Rating

They never vacuumed my car, when I was advised that they would do it. It was even on the paper work as something that should have been done. More

by hankins.rashida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Steven Browder , Gavin Kalagher

Dec 20, 2024

Tulsa Hyundai responded

We sincerely apologize for the oversight. We understand how important it is to meet all expectations, and we’ll make sure to address this with the team. Thank you for bringing it to our attention.

December 19, 2024

Dealership Rating
Employee Rating

Very friendly to me every time and respectful. Just don’t like having to wait long time but other than that nothing wrong. More

by STEVEN77BARTLETT81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Steven Browder , Gavin Kalagher

Dec 20, 2024

Tulsa Hyundai responded

Thank you for your feedback! We're glad to hear you’ve had friendly and respectful service. We understand waiting can be frustrating and will work to improve wait times. We appreciate your patience!

December 11, 2024

Dealership Rating
Employee Rating

Kasey was friendly and respectful. Got me in quickly, promptly. She explained and gave me discount. More

by ratnakamalakarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Tulsa Hyundai responded

Thank you for your feedback! We're glad Kasey provided friendly, respectful service and made your experience smooth and efficient. We appreciate you sharing!

December 08, 2024

Dealership Rating
Employee Rating

Never has the parts to repair my G90? This time it was a rear tire?? 4 business days not counting Saturdays?? More

by SGILKEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 12, 2024

Tulsa Hyundai responded

We sincerely apologize for the delay in receiving the parts needed for your G90. We understand how frustrating this can be and truly appreciate your patience. Please know that we are working hard to address this and ensure a quicker turnaround in the future. Thank you for bringing this to our attention.

December 06, 2024

Dealership Rating
Employee Rating

We have experienced great customer service and communication. We will continue to use them for our vehicle. More

by kfryer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Steven Browder , Gavin Kalagher

Dec 10, 2024

Tulsa Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear you've had great experiences with our service and communication. We look forward to continuing to assist you with your vehicle! 😊

November 29, 2024

Dealership Rating
Employee Rating

I love getting my vehicle serviced at this dealership! Everyone I have dealt with there has been friendly and funny, which is refreshing to see in customer service. I will always use Tulsa Hyundai 😊 More

by kacybaker3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Steven Browder , Gavin Kalagher, Shuttle driver 10/10 recommend!

Dec 02, 2024

Tulsa Hyundai responded

Thank you for your wonderful feedback! We're so glad to hear you've had a positive experience with our team. We appreciate your loyalty and look forward to continuing to serve you at Tulsa Hyundai! 😊

November 27, 2024

Dealership Rating
Employee Rating

James is amazing and really goes the extra mile to help you. Everyone in the Service Department is amazing except Megan. Megan is not a friendly or helpful person. More

by jencoffman17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Steven Browder , Gavin Kalagher, James 5 Stars

Nov 27, 2024

Tulsa Hyundai responded

Thank you for your feedback! We're thrilled to hear James and most of the Service Department impressed you with their dedication. We’re sorry to hear about your experience with Megan and will address this to ensure we provide the best service possible.

November 26, 2024

Dealership Rating
Employee Rating

I really enjoy getting my car serviced in Tulsa always very nice and helpful. Tech was an absolute pleasure and explained what was going on and future services. Thank you More

by seanahall06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARY RUTH, Megan Barham, Frank Seitz, Steven Browder , Gavin Kalagher

Nov 27, 2024

Tulsa Hyundai responded

Thank you for your kind words, Sean! We're delighted to hear you had a great experience in Tulsa and that our tech provided excellent service and clarity. We look forward to seeing you again! 🚗✨

November 26, 2024

Dealership Rating
Employee Rating

Great customer service. Prompt an punctual service. Relaxing atmosphere. I was given a loaner. Happy overall More

by maddskillz72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham

Nov 27, 2024

Tulsa Hyundai responded

Thank you for the positive feedback! We're thrilled to hear you had a relaxing experience with prompt service and enjoyed the loaner. We appreciate your business and look forward to serving you again!

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