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Kasey Collins
Kasey Collins at Tulsa Hyundai

Kasey Collins | Page 23

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.4
232 Reviews

Dealership Experience

2 yrs, 10 mos

4.4

232 Reviews

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232 Reviews of Kasey Collins

April 10, 2024

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Employee Rating

$588. 65 to replace a windshield washer pump is totally absurd. Making me rethink my decision to own nothing but Hyundai. More

by boomersooner1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
May 09, 2024

Tulsa Hyundai responded

We're sorry to hear about your dissatisfaction with the cost of replacing your windshield washer pump. Transparency in pricing is crucial to us, and we strive to match our prices to the value of the service provided. We appreciate your feedback and will take it into consideration to ensure we're providing fair and competitive pricing. If you have any further questions or concerns, please don't hesitate to reach out to us.

April 03, 2024

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Employee Rating

She told me how long it would be, she was right on the amount of time More

by CAMILLS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 04, 2024

Tulsa Hyundai responded

Thank you for your feedback, CAMILL$13. We're pleased to hear that our estimate for the service duration was accurate and met your expectations. Providing reliable time estimates is important to us, and we're glad we could deliver on that promise. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again.

March 29, 2024

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Employee Rating

Kasey was excellent she kept me informed went over everything that the car needed, work was done in a timely manner More

by uncfanz
Recommend Dealer
Yes

Other Employees Tagged: Kasey Collins

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Jul 03, 2024

Tulsa Hyundai responded

That's great to hear, uncfanz! Sounds like Kasey provided excellent service and we are happy to hear that everything went smoothly for you.

March 25, 2024

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Employee Rating

I love this dealership. ...from our experience working with Justin Wasson when we bought the 2023 Santa Fe to our experience with Kasey Collins during our first service appoi More

by Chris Glover
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Wasson

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Mar 27, 2024

Tulsa Hyundai responded

It sounds like Justin and Kasey really provided exceptional service! Comfortable waiting areas and amenities make all the difference. Thanks for sharing your positive experience, Chris!

February 24, 2024

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Employee Rating

Takes care of its customers and has good relationship with people. Answers all of the questions we had More

by MARKCRAIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Steven Browder , Jeren Blaylock, Faith Condrey, Joseph Daniels, Cooper Houchin, Gavin Kalagher, Skyler Matsler

Print
Feb 26, 2024

Tulsa Hyundai responded

Thank you for your positive feedback, Mark! We're delighted to hear that you had a good experience with us and that we were able to answer all your questions. If you need anything else, please feel free to reach out.

February 22, 2024

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Employee Rating

They took very good care of me at a difficult time with a trying situation More

by jfbrown50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 22, 2024

Tulsa Hyundai responded

Hi Jfbrown50! We're glad to hear that we could provide you with excellent care during what sounds like a challenging situation. Customer satisfaction is our top priority, and we're always here to support you through any difficulties you may encounter. If there's anything else we can do for you, please don't hesitate to let us know.

January 18, 2024

Dealership Rating
Employee Rating

Friendly and helpful. Good selection of vehicles. Friendly service department. Will return when we get ready to buy another vehicle More

by mmann10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham

Print
Jan 19, 2024

Tulsa Hyundai responded

Hi mmann10! We're delighted to hear that you found our team friendly and helpful, enjoyed our selection of vehicles, and had a positive experience with our service department. We look forward to welcoming you back when you're ready for your next vehicle purchase. If you have any questions in the meantime, feel free to reach out. Safe travels!

January 17, 2024

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Employee Rating

So far my experience has been great I still have atleast one more visit to resolve my issue. More

by chuckwilliams30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 17, 2024

Tulsa Hyundai responded

Thank you for sharing your experience, Chuck! We're glad to hear it has been great so far. If there's anything specific you need assistance with during your next visit or if you have any questions, please feel free to let us know. We appreciate your feedback and look forward to resolving your issue to your satisfaction!

January 17, 2024

Dealership Rating
Employee Rating

Always dependable, easy in and quick reliable service. Highly recommend Tulsa Hyundai for sales and Service. More

by larrynewberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Steven Browder , Faith Condrey, Joseph Daniels, Cooper Houchin, Gavin Kalagher, Skyler Matsler

Print
Jan 17, 2024

Tulsa Hyundai responded

Thank you for your loyalty and recommendation, Larry! We're thrilled to hear that you find our service always dependable, easy, and quick. If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your trust and value your business!

January 17, 2024

Dealership Rating
Employee Rating

Very slow service for something which was very routine, changing the oil and rotating the tires. I had to proactively call yo check when things were going to get done and it took an hour and 20 minutes. I More

by barryblades
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Jan 25, 2024

Tulsa Hyundai responded

Thank you for your review, Barry. We are sorry your last visit took a little longer than expected and we are working with our team to addressing these issues to ensure a smoother and more efficient experience in the future. We appreciate your business and hope to have another opportunity to serve you.

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