Katelyn Zapata

I was very pleased with the customer service I received! From my initial contact with Josh Honea connecting me with Mr. Brandon who initially showed me the vehicle I would buy! To the great follow up provid From my initial contact with Josh Honea connecting me with Mr. Brandon who initially showed me the vehicle I would buy! To the great follow up provided by Rodney Moore! Signing was made easy by Ms. Zapata! I will be recommending Dodge Vernon Auto Group to my friends and family! More

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I've purchased several vehicles from Vernon Auto group. Staff are very informative and help with all questions asked. Paperwork is always ready and finished in a timely manner. Always a great experience, w Staff are very informative and help with all questions asked. Paperwork is always ready and finished in a timely manner. Always a great experience, will definitely come back and recommend to family and friends. More

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Nick did a great job, a few complications but they worked through them and were very accommodating!! through them and were very accommodating!! More

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Deiter with Vernon Auto Group worked with me purchasing a vehicle from out of state. I live in Wisconsin and wanted a truck without the rust from a local used vehicle. He communicated throughout the process vehicle from out of state. I live in Wisconsin and wanted a truck without the rust from a local used vehicle. He communicated throughout the process even if he didn't have an answer. Vehicle was delivered and I am very happy! Thanks Deiter and Vernon Auto Group. (And Katelynn in Finance!) More

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We recently purchased a 2016 Toyota 4Runner and had a great experience overall. Deiter, Kayand Kaitlyn were the main people we worked with, and they were helpful, professional, and easy to communicate wi great experience overall. Deiter, Kayand Kaitlyn were the main people we worked with, and they were helpful, professional, and easy to communicate with. There were a few bumps along the way, but they made sure everything was handled and followed through until the end. We really appreciate their effort and commitment to making sure we were taken care of. Highly recommend this team! More

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Best experience we have ever had. The service was fast and the people were very nice. We will trade with them again. The service was fast and the people were very nice. We will trade with them again. More

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Best experience of any dealership I've been to. Nick Fuentes took really good care of me. Nick Fuentes took really good care of me. More

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Vernon Ford has no issue calling you nonstop when they are trying to make a sale, but after signing they suddenly cannot answer the phone or return a call or voicemail. Dealership pulled bait and switch are trying to make a sale, but after signing they suddenly cannot answer the phone or return a call or voicemail. Dealership pulled bait and switch tactic and refuse to rectify the situation. Have been waiting for over 2 months for what I was owed but dealer continues to dodge all attempts at communication. Save yourself the hassle and find another place to buy your next Ford! More

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Morgan at Vernon Auto Group made me a deal good enough to drive from Arizona to Texas to pick up the exact truck I wanted. Morgan and Katelyn made the paperwork as easy as possible and answered every questio drive from Arizona to Texas to pick up the exact truck I wanted. Morgan and Katelyn made the paperwork as easy as possible and answered every question I had. I would absolutely do business with Vernon again in the future! More

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Very knowledgeable and great people to work with! Texas friendly group, will come back again! Texas friendly group, will come back again! More

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