Kathy Register | Page 13

Kathy the service advisor was nice to deal with. My car was serviced quickly and I was on my way. My car was serviced quickly and I was on my way. More

by MZANAKIS Verified Customer Verified Customer

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Wonderful dealership and fabulous service. I have used TCL since moving here in 2020. Always courteous and helpful. Wouldn’t go any where else. I have used TCL since moving here in 2020. Always courteous and helpful. Wouldn’t go any where else. More

by Vinnymwest Verified Customer Verified Customer

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The easiest, smoothest and stress free automobile purchase ever. Everyone involved was polite and courteous. The first service went smooth as glass. If only Lexus sold a pickup truck. purchase ever. Everyone involved was polite and courteous. The first service went smooth as glass. If only Lexus sold a pickup truck. More

by stapletonchris Verified Customer Verified Customer

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Lack of responsiveness and failure to communicate with me on two issues -selling me the gps “upgrade” and failing to advise. on two issues -selling me the gps “upgrade” and failing to advise. More

by Navy Verified Customer Verified Customer

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Hats off to Earnest in detailing and as always my service advisor Kathy. Both do a fantastic job. I do have to say tho I am VERY disappointed to learn that TCL has increased the car detailing rate 180% over advisor Kathy. Both do a fantastic job. I do have to say tho I am VERY disappointed to learn that TCL has increased the car detailing rate 180% over the current cost. I have always been a loyal LEXUS customer up til this point have never haggled over pricing with TCL who has always handled all my service needs. I know times are tough and I do understand costs of services are subject to increase but such a dramatic increase leaves me no choice but to shop around for future services. More

by HICKSM2 Verified Customer Verified Customer

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The service took a lot longer than expected. On my previous service visit it didn’t take that long and also I am missing my mats from the trunk if my husband didn’t tell me I wouldn’t have known On my previous service visit it didn’t take that long and also I am missing my mats from the trunk if my husband didn’t tell me I wouldn’t have known so we explained to I think her name is Kathy and she said they don’t go in the trunk. They said they did a tire rotation on that visit and my husband said if they did it they have to go in the trunk to get the tire lock. More

by DESERENE Verified Customer Verified Customer

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After 82,000 miles it is running like it’s brand new. The car was finished in far less time than expected. The car was finished in far less time than expected. More

by cpg3401 Verified Customer Verified Customer

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Great service. They dropped off a loaner car and took my car back for service. Three hours later they returned my car. Awesome. They dropped off a loaner car and took my car back for service. Three hours later they returned my car. Awesome. More

by ce99rules24 Verified Customer Verified Customer

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Kathy and Bob were excellent. Very polite and professional. Kathy was extremely helpful with any issues. Very polite and professional. Kathy was extremely helpful with any issues. More

by mp3realestategroup Verified Customer Verified Customer

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No words can show how great Lexus is. I love this dealership and it makes me not want to change my car (Lexus ) for any other brand. Very welcoming people, polite and nice. Fast and secur I love this dealership and it makes me not want to change my car (Lexus ) for any other brand. Very welcoming people, polite and nice. Fast and secure always. More

by julianarodrigues120301 Verified Customer Verified Customer

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