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Katie Kerby
Katie Kerby at Gordie Boucher Ford of Menomonee Falls
Refer Me

Katie Kerby | Page 5

Service Advisor

Gordie Boucher Ford of Menomonee Falls

N88 W14300 Main St
Menomonee Falls, WI 53051

Contact Me
4.7
59 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

7 yrs, 6 mos

Languages Spoken

English English

4.7

59 Reviews

Write a Review

60 Reviews of Katie Kerby

October 24, 2023

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Employee Rating

I loved the experience I had at Ford and with Katie! Everything went smoothly and was finished in a timely manner. More

by hartung1
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Recommend Dealer
Yes
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Oct 26, 2023

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

September 26, 2023

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Employee Rating

They are Fair, with good communication, will not fix something unnecessarily but will advice when to have it re checked. More

by kevin.broege
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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September 13, 2023

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I was pleased with my 80,000 mile check up because they stayed within the special offer More

by Jnstuhr
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Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Matt Schiewe, Charles Pleugers, Alex Hienz , Mike Gregovich

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Sep 14, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

August 29, 2023

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Katie did a great job of getting the work done on time. Boucher Ford always does a great job. More

by djohannes27
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Yes
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Aug 30, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your very kind review. Katie and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls.

August 19, 2023

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Always forgetting something to do to my truck like tire rotation cooling to be filed More

by hernanraul69
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Recommend Dealer
No
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Aug 24, 2023

Gordie Boucher Ford of Menomonee Falls responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, I would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Alex Bair, Service Manager 262-255-9010

August 19, 2023

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great customer service. service was completed timely and was offered free drop off service. I was also impressed by the video update of my vehicle that toured how the under More

by latunia2000
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Aug 21, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

August 16, 2023

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Friendly, curtious, and real. Gave me an honest opinion on the best path forward for the issue found on my new truck. More

by SHELDONRAU
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Recommend Dealer
Yes
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Aug 17, 2023

Gordie Boucher Ford of Menomonee Falls responded

Sheldon, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls!

August 16, 2023

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Everything was taken care of just as promised - very efficiently and professionally. Even picking up my car at 6pm was treated very well. More

by kaalders
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Recommend Dealer
Yes
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Aug 16, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Katie and our team and don't hesitate to let us know if we can be of further assistance.

August 10, 2023

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Katie was very efficient. The other guys seemed to be avoiding me. Don't know why. More

by WILLEBOB
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Recommend Dealer
Yes
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Aug 10, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your kind words for Katie, and for taking the time to leave us this feedback!

August 07, 2023

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Easy to book appointment. Service Advisor was knowledgeable, friendly and accommodating. I would go back to this dealership again even though I have another dealer closer to More

by cooke.paulj
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Recommend Dealer
Yes
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Aug 10, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review, Paul! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else.

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