Katie Lyons
Katie Lyons at Rallye Motors

Katie Lyons | Page 13

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

Contact Me
4.8
427 Reviews

Dealership Experience

16 yrs, 1 mo

Industry Experience

16 yrs, 1 mo

4.8

427 Reviews

Write a Review

427 Reviews of Katie Lyons

May 05, 2024

Dealership Rating
Employee Rating

Service office waiting area is not premium match to Benz even Lexus environment is better . Technician didn’t find out about the issue customer complaint. Sent in vehicle for 1 day issued not fixed . Issued More

by APPLETEDDY86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 05, 2024

Dealership Rating
Employee Rating

Very quick & professional service . Keep you inform for the whole process. Flexible schedule. Keeping their words More

by BINGCHENG08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2024

Rallye Motors responded

Thank you for your positive feedback! We're delighted you had a great experience with us. Your satisfaction is our top priority, and we appreciate your support. Feel free to contact us anytime for assistance.

May 03, 2024

Dealership Rating
Employee Rating

The take in process was easy and the repair process was fast. And received the car washed and detail, which is very important to us! More

by LOUIS.CHIBBARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2024

Rallye Motors responded

We're glad to hear your experience was smooth and efficient! Your satisfaction is our priority, and we're pleased we could meet your expectations. Enjoy your freshly detailed car!

April 25, 2024

Dealership Rating
Employee Rating

Always a pleasure. Evan is probably the best sales person I have ever came across in car market. It is a please making a deal with Evan. More

by kushank Gupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Marro, Lisa Chea

Apr 26, 2024

Rallye Motors responded

Thank you for your feedback! We're thrilled to hear that Evan provided you with exceptional service and made your car-buying experience a pleasure. If you ever need anything else or have any questions, feel free to reach out. Thanks for choosing us!

April 21, 2024

Dealership Rating
Employee Rating

Un perfessional, van need to go back to the shop within 24 hours. Unexpected as a car brand dealer. More

by BOWEN1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 29, 2024

Rallye Motors responded

We apologize for the inconvenience, but it seems that we're unable to locate you in our system. Could you please provide us with additional information such as full name and time of visit? We're here to assist you.

April 20, 2024

Dealership Rating
Employee Rating

Katie and the Paul were amazing and super helpful in solving my cars problems!! The loaner car was brand new and clean. Couldn’t ask for better service. More

by DJX829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2024

Rallye Motors responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your kind remarks for Katie and the Paul as well.

April 19, 2024

Dealership Rating
Employee Rating

Extremely professional service very satisfied highly-rated staff very accommodating look forward to our next service More

by JAY@NEWDAYWOODWORK.COM
Workmanship
Service Communication
Recommend Dealer
Yes
Apr 20, 2024

Rallye Motors responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 19, 2024

Dealership Rating
Employee Rating

Katie was very helpful and informative, She kept me posted on every step of the process. More

by CAROW72
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Apr 20, 2024

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad to hear that Katie was able to take care of your vehicle in a timely manner!

April 17, 2024

Dealership Rating
Employee Rating

Really efficient service for some scheduled repairs. Everything completed with the minimum of fuss. Great communication. More

by GLENNCTYRRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 13, 2024

Dealership Rating
Employee Rating

My experience with Rallye Motors has always been pleasant. Katie Lyons makes sure the work is done right and the rest of the staff is also great. Nothing but good things to say!! More

by JOHNRPOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Vetere

Apr 15, 2024

Rallye Motors responded

Thank you for your review of our Service Department. We are so glad to hear that Katie Lyons was able to take care of your vehicle in a timely manner!

...
13
...

Dealership Inventory (584 Vehicles)

new 2026 Mercedes-Benz GLC 300 car, priced at $59,070
2026 Mercedes-Benz GLC 300
new
White exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz EQS 450 car, priced at $51,617
2023 Mercedes-Benz EQS 450
used
Black exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLE 350 car, priced at $75,995
2026 Mercedes-Benz GLE 350
new
Twilight Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLC 300 car, priced at $55,235
2026 Mercedes-Benz GLC 300
new
White exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLE 350 car, priced at $74,530
2026 Mercedes-Benz GLE 350
new
Twilight Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLC 300 car, priced at $60,770
2026 Mercedes-Benz GLC 300
new
White exterior
Automatic
All-wheel Drive