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Katie Lyons

Overview Reviews (427) Inventory (584)

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Katie Lyons

Katie Lyons | Page 22

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.8

427 Reviews

Overview Reviews (427) Inventory (584)

Dealership Experience

16 yrs, 1 mo

Industry Experience

16 yrs, 1 mo

4.8

427 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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427 Reviews of Katie Lyons

March 27, 2022

Dealership Rating

Employee Rating

Wonderful service , very nice people , attention to detail . Very clean showroom .very helpful sales people . Five stars detail . Very clean showroom .very helpful sales people . Five stars More

by Joe snow

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Daniel Rosa

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Mar 27, 2022 -

Rallye Motors responded

Thank you for sharing your kind review. We're glad to know that our team was so helpful and you found our showroom to be very clean as well. Thanks again.

March 23, 2022

Dealership Rating

Employee Rating

Loaner car was good. Repair is quick. Katie has wonderful and kindness service explained made me clear Repair is quick. Katie has wonderful and kindness service explained made me clear More

by KOMANGEE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 24, 2022 -

Rallye Motors responded

It's wonderful to hear that you appreciated the loaner car and your repair was quick. Thanks for sharing your kind remarks for Katie as well.

March 22, 2022

Dealership Rating

Employee Rating

The worst experience ever all they care about charging as much as they could not realizing I would go to Manhattan for a second opinion much as they could not realizing I would go to Manhattan for a second opinion More

by tbenwah

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

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Mar 23, 2022 -

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind regards, Paul Hartmann Service Manager Direct 516-801-2955

March 11, 2022

Dealership Rating

Employee Rating

Great service like always , got a loaner not like other dealers , dealer update on a regular basis .. dealers , dealer update on a regular basis .. More

by MICHAELBITON

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 12, 2022 -

Rallye Motors responded

Thanks for sharing your feedback. It's a pleasure to hear that our team provided you with great service, and you received a loaner and regular updates as well. Thanks again

March 10, 2022

Dealership Rating

Employee Rating

First service Replaced radio now working Very nice Thank you Katie Lyons At the Rallye Motors Roslyn Thank you Katie Lyons At the Rallye Motors Roslyn More

by GALAXYPROSOUND

Verified Customer

Quality Of Work

Recommend Dealer

Yes

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Mar 10, 2022 -

Rallye Motors responded

Thanks for sharing your feedback. It's wonderful to know that Katie Lyons was helpful and you're pleased with your new radio!

March 05, 2022

Dealership Rating

Employee Rating

Very eager to help sales staff and service staff extremely knowledgeable and very very helpful I will be back extremely knowledgeable and very very helpful I will be back More

by SAL.G

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Alex Puk

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Mar 06, 2022 -

Rallye Motors responded

It's great to hear that our sales and service teams were extremely knowledgeable and very very helpful as well. Thanks!

March 05, 2022

Dealership Rating

Employee Rating

Rallye Mercedes is the only Dealership I will ever do business with.When you arrive you will be greeted by professional care and service.Ken Vachris is very knowledgeable about the Mercedes vehicles ,and business with.When you arrive you will be greeted by professional care and service.Ken Vachris is very knowledgeable about the Mercedes vehicles ,and will advise you what services are needed.Ken Vachris is very honest and I trust him 100%. More

by JDUNN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ken Vachris, Ramiro Milian, Stephen Augustine, Rob Carlson

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Mar 06, 2022 -

Rallye Motors responded

Thanks for telling us that Ken Vachris was so helpful to you and you're pleased with everything. We appreciate your kind remarks and we'll look forward to helping you again with any future needs.

January 28, 2022

Dealership Rating

Employee Rating

Always a great experience! Great dealership & Katie goes above and beyond to support her customers! So glad she is my Rep and one of the main reasons my car will serviced there. above and beyond to support her customers! So glad she is my Rep and one of the main reasons my car will serviced there. More

by Bill Jones

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 29, 2022 -

Rallye Motors responded

It's so nice to hear that you always have great experiences when you visit us. We enjoy knowing that Katie goes above and beyond to be supportive and we'll look forward to helping with your future service visits.

January 14, 2022

Dealership Rating

Employee Rating

Service Advisor Katie Lyons always goes above and beyond with caring the job at hand gets done properly with caring the job at hand gets done properly More

by SWY1

Verified Customer

Recommend Dealer

Yes

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Jan 15, 2022 -

Rallye Motors responded

Thanks for telling us that Katie Lyons always goes above and beyond to help, and you're pleased with your service visit!

January 08, 2022

Dealership Rating

Employee Rating

They were excellent , super friendly and helpful, made it extremely easy. I highly recommend Katie. extremely easy. I highly recommend Katie. More

by cmgenatt

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 09, 2022 -

Rallye Motors responded

We're glad to know that our team is excellent, super friendly and helpful. Thanks for your kind remarks as well, and we're glad to know that you're willing to recommend Katie so highly.

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