Dealership Experience
16 yrs, 4 mos
Industry Experience
16 yrs, 4 mos
435 Reviews
Write a Review435 Reviews of Katie Lyons
November 09, 2019
Lov the place My service advisor went out of her way to make sure I was advised of all events happening to my vehicle to ease my mind Her name is Katie Lyons I wo My service advisor went out of her way to make sure I was advised of all events happening to my vehicle to ease my mind Her name is Katie Lyons I would make sure that’s who you have as your advisor More
Other Employees Tagged: Larry Greco , Jeff Friedberg
October 25, 2019
Prompt service I have come for service for both of my trucks and I always have a good experience when dealing with Katie who is always professional and informative. I have come for service for both of my trucks and I always have a good experience when dealing with Katie who is always professional and informative. More
Other Employees Tagged: Victor Cosme
October 17, 2019
SERVICE SERVICE CENTER VERY PROFESSIONAL AND COURTEOUS. SALESPERSON VINCENT ALWAYS A TRUE PROFESSIONAL AND ALWAYS MAKES SURE WE ARE SATISFIED WITH OUR VEHI SERVICE CENTER VERY PROFESSIONAL AND COURTEOUS. SALESPERSON VINCENT ALWAYS A TRUE PROFESSIONAL AND ALWAYS MAKES SURE WE ARE SATISFIED WITH OUR VEHICLE. WOULD RECOMMEND TO FRIENDS AND FAMILY. More
Other Employees Tagged: Vincent LaRosa
October 05, 2019
excellent no better service in the country katie keith margie and roman are the best this dealership and service are the most accomodating and friendly around no better service in the country katie keith margie and roman are the best this dealership and service are the most accomodating and friendly around More
Other Employees Tagged: Jerry Sherry, Vincent Vetere, Stephen Paladino , Keith Brodman, Jeff Friedberg, Joseph Plut
October 05, 2019
Excellent Service First class service from when I made the right turn into the Rallye. I’m so impressed with Keith and Katie. I’ve owned a lot of cars before (BMW, Rang First class service from when I made the right turn into the Rallye. I’m so impressed with Keith and Katie. I’ve owned a lot of cars before (BMW, Range Rover, PORSCHE) and the Rallye service has them all beat. Rodni was my sales guy and never pressured me to purchase my car. He showed me the car, waited patiently with my 100 questions and let me decide if I wanted to purchase my g wagen which I ultimately did with him. Amazing people. More
Other Employees Tagged: Rodni Teimourian , Keith Brodman
October 04, 2019
Always excellent Professional responsive on time courteous and friendly. Always punctual and communicative throughout the experience with text messaging and phone call Professional responsive on time courteous and friendly. Always punctual and communicative throughout the experience with text messaging and phone calls if necessary. Accurate description of services provided More
Other Employees Tagged: Robert Bianchi, John Ciccotelli, Stephen Augustine, Vincent Vetere, Lisa Chea, Patrick Ripley
October 02, 2019
excellent the saervice department is excellent Katies keeps me informed of all the work to be done and is very good in responding to my phone calls the saervice department is excellent Katies keeps me informed of all the work to be done and is very good in responding to my phone calls More
Other Employees Tagged: Ken Vachris , Keith Brodman
September 23, 2019
excellant service and staff were both excellent. they handled my check in and service with little issue and i got my lender car timely and with no hassles service and staff were both excellent. they handled my check in and service with little issue and i got my lender car timely and with no hassles More
September 19, 2019
Service B Performance was as expected from Mercedes Benz brand. Advisor K Lyons always kept me informed of timeframes for completion of service request. Avera Performance was as expected from Mercedes Benz brand. Advisor K Lyons always kept me informed of timeframes for completion of service request. Average pricing for service B More
September 14, 2019
Main switch turned off Picked up car, started driving in rush hour traffic and realized radio and phone wouldn't work. All accessories not working. Managed to pull off in pa Picked up car, started driving in rush hour traffic and realized radio and phone wouldn't work. All accessories not working. Managed to pull off in parking lot and called service center. Thank goodness they were still there. Woman at phone got someone who told me in the middle of the console was a button and clearly described it. Why would anyone turn it off. This is last Benz for me, More

