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Katie Lyons
435 Reviews
Dealership Experience
16 yrs, 4 mos
Industry Experience
16 yrs, 4 mos
435 Reviews
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435 Reviews of Katie Lyons
December 07, 2019
Scheduled service appointment The took my car on time. Katy had my paperwork ready to go. The loaner car was ready as promised. When I came to pick up my vehicle it was washed and The took my car on time. Katy had my paperwork ready to go. The loaner car was ready as promised. When I came to pick up my vehicle it was washed and waiting for me. An easy experience start to finish More
by MFHUGGER
Verified Customer
December 04, 2019
Excellence! We have Mercedes since mid 90s and we only use Rallye ecause they are the best honest great service. No need to go anywhere else. We have Mercedes since mid 90s and we only use Rallye ecause they are the best honest great service. No need to go anywhere else. More
by FIORJONES
Other Employees Tagged: Robert Bianchi, Ken Vachris, Patrick Ripley , Robert Gershowitz
November 24, 2019
Best service anywhere!!! I can honestly say that the attention to detail the courtesy and the ability to honor all of my requests as a Customer of more than 35 years I am ju I can honestly say that the attention to detail the courtesy and the ability to honor all of my requests as a Customer of more than 35 years I am just as happy now as I was then love rallye motors and Katie Lyons and Jerry Sherry are the best !!!! More
by HKAP52
Other Employees Tagged: Jerry Sherry , Jeff Friedberg
November 23, 2019
One year service Excellent customer service team and follow up. Small problem after service was performed and made time for the car to come back in a hurry to accommod Excellent customer service team and follow up. Small problem after service was performed and made time for the car to come back in a hurry to accommodate. More
by sethlevenbergcpa
Other Employees Tagged: Andy Fu
November 22, 2019
always a okeasure Katie and the whole crew are terrific would only go to them they are at your service from the minute you pull in katie is great Katie and the whole crew are terrific would only go to them they are at your service from the minute you pull in katie is great More
by mackbldg
Other Employees Tagged: Jerry Sherry, Ken Vachris, Stephen Paladino
November 20, 2019
Sales and Service Professional and friendly, helpful, knowledgeable, spent many hours going over every detail and making sure I was happy with my purchase. Would recom Professional and friendly, helpful, knowledgeable, spent many hours going over every detail and making sure I was happy with my purchase. Would recommend them to others. More
by ARMSTRONGJANE5
Other Employees Tagged: Peter Alpy, David Banco, financial sales dept Eugene A.
November 19, 2019
Comfortable and professional Always professional and comfortable appointment. All employees are friendly and go out of their way to please the customer. The waiting area for servi Always professional and comfortable appointment. All employees are friendly and go out of their way to please the customer. The waiting area for service is terrific!! More
by Rose
Other Employees Tagged: Robert Bianchi
November 14, 2019
Rallye is Great to Work With Everyone at Rallye is great to work with. They are customer oriented to provide top of the line service whether in the purchase or lease of a vehicle Everyone at Rallye is great to work with. They are customer oriented to provide top of the line service whether in the purchase or lease of a vehicle or for actual service and maintenance. They are a pleasure to deal with. More
by GGRANOFF
Other Employees Tagged: Robert Bianchi , Peter Alpy, Kevin Crandon, Robert Gershowitz
November 12, 2019
Expert Service from my agent Katie Lyons In Katie's hands, I had absolutely nothing to worry about. She proactively arranged everything; from a loaner vehicle, which I was not even expecting, In Katie's hands, I had absolutely nothing to worry about. She proactively arranged everything; from a loaner vehicle, which I was not even expecting, to the pick-up service after hours. Katie instructed me what to do and did her part in ensuring my key was at the front desk in the show-room when I arrived there at 8pm to pick up my vehicle. She is a master of her trade. Katie made the entire experience seamless and hassle-free. My concern though was with the fact that all my settings were thrown, in my car's telephone and navigation system. I lost all my saved trips in the navigation system and all my telephone contacts were deleted. I had to reinstall the telephone system. Needless to say, this very inconvenient for me. I had never had this experience in serving my vehicle. Can you explain why this happened? Otherwise, I would say that overall my experice was fine. Thank You. Dr. Fleurette Harris More
by FLEURETTEHARRIS
November 10, 2019
Friendly and helpful They were very professional and polite. I would use them again. They were very timely in their service as well. I was happy with my service They were very professional and polite. I would use them again. They were very timely in their service as well. I was happy with my service More
by VONGBILLY
