Katie Lyons | Page 42

Service and NYS Inspection I find service very professional & courteous. Your service personnel is very kind & helpful to the customer. I would definitely recommend them to our I find service very professional & courteous. Your service personnel is very kind & helpful to the customer. I would definitely recommend them to our friends and family. More

by RSVPROP Verified Customer Verified Customer

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Came to fix malfunctioning command center Service restored command center but disabled serius radio which was working fine when I brought the car in🤔. Mercedes said it was Serius' fault and S Service restored command center but disabled serius radio which was working fine when I brought the car in🤔. Mercedes said it was Serius' fault and Serius claims it's Mercedes' fault. Bottom line - I no longer have use of a feature that I paid Mercedes to install and Serius to provide. More

by HOWARD.SIMMONS Verified Customer Verified Customer

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An excellent dealership and service center. I have worked with no less than 10-12 dealerships in my time with my employer, 31 years. Rallye by far exceeds all the others by a wide margin. Attent I have worked with no less than 10-12 dealerships in my time with my employer, 31 years. Rallye by far exceeds all the others by a wide margin. Attentive, professional, friendly, and very accommodating. Every person in the dealership from the receptionists in service to the parts and service guys and the fantastic salesman that handles our account are the best people I’ve worked with in respect to an automotive dealership. If you haven’t tried Rallye, you’re going to be very satisfied if and when you do. Sincerely, Gregory Bihary. Fleet manager/Sav-Mor Mechancial. More

by GBIHARY Verified Customer Verified Customer

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Exceptiona service great stuff. Highly 3rd recommended I have been using Rallys for many years and the reason I keep going back is the personal, professional and you in and out quickly. They always keep y I have been using Rallys for many years and the reason I keep going back is the personal, professional and you in and out quickly. They always keep you update on your car progress and provide you with a lonar car. This year unfortunately visited Rallye probably over 10 appointments in this past 10 month's. The problem I am having is nothing to do with them . The positive is they are always taken care of my needs. And that's what matter. I wouid highly recommended them to anyone I know. Uzi More

by UZI Verified Customer Verified Customer

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Service was great Good service as expected by any luxury car dealership would go back and would recommend for service. the service department was courteous and friend Good service as expected by any luxury car dealership would go back and would recommend for service. the service department was courteous and friendly very rompt. More

by AKN23US Verified Customer Verified Customer

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Mercedes Recall I brought my car in to have the recall problem resolved. The service department did it within an hour and a half, and I was merrily on my way. The s I brought my car in to have the recall problem resolved. The service department did it within an hour and a half, and I was merrily on my way. The service rep to whom I was assigned, Katie Lyons was a pleasure to work with, and I certainly look forward to seeing her for all of my 2017's Convertible car service requirements. My only wish was that the sales department was as excellent! I purchased my car elsewhere because of the unprofessional and indifferent performance which was displayed during our test drive and subsequent pre-purchase experience. If you wish to discuss my experience with the sales department I would gladly speak with Joseph Stanco. More

by WGEEWIZ Verified Customer Verified Customer

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Great service as always Went in for recommended service; had excellent service from dropping the car to pick up. Katie as always explained the services needed clearly, no pre Went in for recommended service; had excellent service from dropping the car to pick up. Katie as always explained the services needed clearly, no pressure. More

by YOLSL Verified Customer Verified Customer

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attention to my service needs i would like to compliment MS KATIE LYONS for her kind attention to my service needs.She is knowledgeable. knows her stuff Thanks Katie Lyons i would like to compliment MS KATIE LYONS for her kind attention to my service needs.She is knowledgeable. knows her stuff Thanks Katie Lyons More

by murraykaner Verified Customer Verified Customer

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Rallye Mercedes number 1 I have been working with rob Carlson for a number of years and he is wonderful. Rallye service center is one of the best I have ever dealt with. Als I have been working with rob Carlson for a number of years and he is wonderful. Rallye service center is one of the best I have ever dealt with. Also have worked with Tom Walton in sales for over 9 years. He is an excellent person and very helpful with our purchases. We leased a vericle from Rallye Lexus and I would never go back there. The car was horrible had lots of problems and no one cared. Rallye Mercedes is my number 1 never getting another Lexus More

by BLIV7900 Verified Customer Verified Customer

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Excellence!!! Your service department as always performs at the highest level one of the main reasons to choose your dealership ken my service rep Was absolutely on Your service department as always performs at the highest level one of the main reasons to choose your dealership ken my service rep Was absolutely on point and more importantly very quick thank you so much for having such an excellent staff and service dept. More

by HKAP52 Verified Customer Verified Customer

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