Katie Rice
Katie Rice at Executive Kia
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Katie Rice | Page 23

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.8
253 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

7 yrs, 11 mos

4.8

253 Reviews

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253 Reviews of Katie Rice

April 02, 2022

Dealership Rating
Employee Rating

Katie was fantastic to work with! Very knowledgeable and helpful. She made the nightmare that is buying a car fun. More

by NURSEGY6
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Ortiz, Carlos Trindade

Apr 04, 2022

Executive Kia responded

Thank you so much for choosing Executive Kia! Congrats on your new purchase, and let us know if we can be of any more assistance! John Goglettino General Manager

March 30, 2022

Dealership Rating
Employee Rating

My wife and I have had numerous new car buying experiences, and this background has provided us with a strong basis with which to judge dealership performance. Our experience with our salesman, M More

by WALTHERTHOMAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Trindade , Jeff Martin, Courtney McNelis

Mar 31, 2022

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we hope you enjoy your new Telluride! John Goglettino General Manager

March 15, 2022

Dealership Rating
Employee Rating

I love my salesgirl Katie…she came in on her day off to help with my purchase! More

by LEIGHRIC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2022

Executive Kia responded

Thanks for sharing your thoughts about your experience with Katie here at Executive Kia. We appreciate your business and hope to see you again soon! John Goglettino General Manager

February 17, 2022

Dealership Rating
Employee Rating

Katie welcomed me upon arrival. The took me in immediately within 3 hours i was driving away in a new car I hate car shopping but I was very comfortable with this dealership More

by maloneym60
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Trindade

Feb 17, 2022

Executive Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! John Goglettino General Manager

January 18, 2022

Dealership Rating
Employee Rating

Sales woman Katie great. Gave us a very bold deal. Bought a kia sportage. Would recommend. More

by Billd981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2022

Executive Kia responded

We are very happy to hear that Katie provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Goglettino General Manager

December 15, 2021

Dealership Rating
Employee Rating

Katie and Jorge were very helpful to our family while we were buying a car long distance. It’s not easy but they walked us thru step by step to a successful transaction. The kids are thrilled with their More

by Eileen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge D Dominguez

Dec 15, 2021

Executive Kia responded

Eileen, Thank you for taking the time to share your feedback with us. Katie, Jorge and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Goglettino General Manager

December 11, 2021

Dealership Rating
Employee Rating

What a great experience! This is my second Kia and I just want to thank Katie for answering all my questions and assisting me thru the purchasing process and finalizing my purchase. I also want to thank Joe More

by Anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ying "Chin" Chang, Joe Ortiz , Tucker Sampiere

Dec 12, 2021

Executive Kia responded

Anthony, Here at Executive Kia, customer satisfaction is our #1 priority. Katie, Chin and Joe always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! John Goglettino General Manager

December 07, 2021

Dealership Rating
Employee Rating

I like the no haggle approach and especially admired that the dealer didn’t add to the MSRP as many dealers are doing due to the supply issues. They were open and honest with me on every detail in the proce More

by JEFF@YARDIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Trindade , Jorge and the manager

Dec 08, 2021

Executive Kia responded

Jeff, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Goglettino General Manager

October 27, 2021

Dealership Rating
Employee Rating

Katie was phenomenal to work with and made the buying process so quick and easy More

by KWHITE0922
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Trindade

Oct 27, 2021

Executive Kia responded

Here at Executive Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience here with Katie. We appreciate your five-star review! John Goglettino General Manager

October 25, 2021

Dealership Rating
Employee Rating

Great service Rick and johnathan were great with everything I needed help with thank you More

by JENNIFER.BONILLA123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Joe Ortiz, Rick Parbhunath , Siomary Mercado, Brian Roush, Tucker Sampiere, Bob Snedeker, Jonathan santos service

Oct 25, 2021

Executive Kia responded

Jennifer, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Kia! Tucker Sampiere Service Manager

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