Kayla Charles
Kayla Charles at Mac Haik Chevrolet

Kayla Charles

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

Contact Me
4.8
103 Reviews
4.8

103 Reviews

Write a Review

103 Reviews of Kayla Charles

August 29, 2025

Dealership Rating
Employee Rating

Appointment was quick. Service was great. I will definitely continue to get my vehicle serviced there More

by joecharles78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Mac Haik Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 16, 2025

Dealership Rating
Employee Rating

They did a really good job. Working on my car. They fixed the break issue. I only wish that I could’ve used the coupon that I had available for it, but the work was really good. More

by jasonozer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2025

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

August 14, 2025

Dealership Rating
Employee Rating

Very easy and fast transaction. Everyone was very helpful. The process awas seamless with everyone working together. More

by RLEONHARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Wolf

Aug 14, 2025

Mac Haik Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mac Haik Chevrolet. We look forward to having you as one of our valued customers for many more years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

August 11, 2025

Dealership Rating
Employee Rating

These guys and gals work so hard to make sure every customer is well taken care of in a timely manner. Thank More

by cruth3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Mac Haik Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mac Haik Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 07, 2025

Dealership Rating
Employee Rating

Always a great experience. Robert Wolf and Josh Harris exhibit the pinnacles of customer service. Above and beyond. More

by KENNYWHITEIII
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2025

Mac Haik Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mac Haik Chevrolet are glad to have you as a customer. That Great Mac Haik Feeling Antione Burks, General Sales Manager

August 06, 2025

Dealership Rating
Employee Rating

Mac Haik has always given me excellent customer service. This time was no different. From making the appointment to the actual job being done, everything is first class. More

by ocjmarine15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

Mac Haik Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

July 22, 2025

Dealership Rating
Employee Rating

Perfect place, from the management all the way to the sales, Tambien no mas puedo decir que la atencion fue muy buena gracias MacHaik More

by fory21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Mac Haik Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

July 07, 2025

Dealership Rating
Employee Rating

After reading reviews, I was a little hesitant to try Mac Haik, fearing a bait and switch—because prices were best in area we could find. I took a risk, made the 1.5 hour drive and was prepared to go to war More

by Fnmarinojr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antione Burks, Jorge Sanchez , Johnny Low

Jul 07, 2025

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Antione Burks, General Sales Manager

July 03, 2025

Dealership Rating
Employee Rating

Always excellent service with courteous attention to my needs. Mac Haik provides timely assistance and care. More

by creekmore.mitch52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Cox

Jul 03, 2025

Mac Haik Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. That Great Mac Haik Feeling Brian Caldwell, Service Director

June 29, 2025

Dealership Rating
Employee Rating

This dealership is nothing short of awesome. From the initial phone call with Branden York to the finalizing of the deal with my purchase. My experience with the staff members that were part of More

by jgdolley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Branden York, Scott Johnson , Cory Roger a Definite 5 Star.

Jun 29, 2025

Mac Haik Chevrolet responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Antione Burks, General Sales Manager

1
...

Dealership Inventory (1151 Vehicles)

new 2025 Chevrolet Silverado 1500 car, priced at $53,014
2025 Chevrolet Silverado 1500
new
Black exterior
Automatic
Rear-wheel Drive
new 2025 Chevrolet Traverse car, priced at $39,607
2025 Chevrolet Traverse
new
Black exterior
Automatic
Front-wheel Drive
new 2025 Chevrolet Silverado 1500 car, priced at $95,911
2025 Chevrolet Silverado 1500
new
Red exterior
Automatic
Four-wheel Drive
new 2024 Chevrolet Silverado EV car, priced at $82,595
2024 Chevrolet Silverado EV
new
Black exterior
Automatic
All-wheel Drive
new 2025 Chevrolet Tahoe car, priced at $77,920
2025 Chevrolet Tahoe
new
Black exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Colorado car, priced at $37,460
2026 Chevrolet Colorado
new
Black exterior
Rear-wheel Drive