Kayla Charles
Kayla Charles at Mac Haik Chevrolet

Kayla Charles

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.8
98 Reviews
4.8

98 Reviews

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98 Reviews of Kayla Charles

July 22, 2025

Dealership Rating
Employee Rating

Perfect place, from the management all the way to the sales, Tambien no mas puedo decir que la atencion fue muy buena gracias MacHaik More

by fory21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Mac Haik Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

July 07, 2025

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Employee Rating

After reading reviews, I was a little hesitant to try Mac Haik, fearing a bait and switch—because prices were best in area we could find. I took a risk, made the 1.5 hour drive and was prepared to go to war More

by Fnmarinojr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 07, 2025

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Antione Burks, General Sales Manager

July 03, 2025

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Employee Rating

Always excellent service with courteous attention to my needs. Mac Haik provides timely assistance and care. More

by creekmore.mitch52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Cox

Jul 03, 2025

Mac Haik Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. That Great Mac Haik Feeling Brian Caldwell, Service Director

June 29, 2025

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Employee Rating

This dealership is nothing short of awesome. From the initial phone call with Branden York to the finalizing of the deal with my purchase. My experience with the staff members that were part of More

by jgdolley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Branden York, Scott Johnson , Cory Roger a Definite 5 Star.

Jun 29, 2025

Mac Haik Chevrolet responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Antione Burks, General Sales Manager

June 20, 2025

Dealership Rating
Employee Rating

Mac Haik always provides wonderful and courteous service. I am very pleased with their expertise and their timely service. More

by creekmore.mitch52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Cox

Jun 20, 2025

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

June 20, 2025

Dealership Rating
Employee Rating

I took my vehicle for a oil change, my vehicle was in and out at no time. The staff is very friendly and very attentive to your needs. I will definitely come back for all my car needs. I am very happy More

by ndiaz01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2025

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

June 15, 2025

Dealership Rating
Employee Rating

This dealership is amazing staff are knowledgeable and helpful. Will definitely take my vehicle back More

by ndiaz01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2025

Mac Haik Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mac Haik Chevrolet. We look forward to having you as one of our valued customers for many more years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

June 10, 2025

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Employee Rating

EXCELLENT EMPLOYEEES WHO CARE ABOUT THEIR CUSTOMERS AND KEEP US ADVISED OF ANY ISSUES DURING THE SERVICE WE ARE RECEIVING AT THEIR DEALERSHIP. More

by wrflatojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell

Jun 10, 2025

Mac Haik Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 25, 2025

Dealership Rating
Employee Rating

Good sevrvice, very nice and helpful and professional service people. Overall is good service experience More

by BIGCPHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2025

Mac Haik Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. That Great Mac Haik Feeling Brian Caldwell, Service Director

May 11, 2025

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Employee Rating

Every time I come I get world class customer service! ! Very thankful for the care that they show towards customers More

by MIRANDAJFLETCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2025

Mac Haik Chevrolet responded

Thanks for sharing about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

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