Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Kayla Charles

Overview Reviews (96) Inventory (1393)

Contact Me

View All Employees

< View All Employees

Kayla Charles

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

Contact Me

4.8

96 Reviews

Overview Reviews (96) Inventory (1393)

4.8

96 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Kayla Charles

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

96 Reviews of Kayla Charles

July 03, 2025

Dealership Rating

Employee Rating

Always excellent service with courteous attention to my needs. Mac Haik provides timely assistance and care. needs. Mac Haik provides timely assistance and care. More

by creekmore.mitch52

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Cox

Report | Print

June 29, 2025

Dealership Rating

Employee Rating

This dealership is nothing short of awesome. From the initial phone call with Branden York to the finalizing of the deal with my purchase. My experience with the staff members that were part of From the initial phone call with Branden York to the finalizing of the deal with my purchase. My experience with the staff members that were part of the process was truly great. Cory from sales, Kayla from service dept. and Scott from the financial dept. were all professional and kind. To sum up the process it’s like coming home from a long trip, seeing someone you haven’t seen in a long time. They all make you feel like family More

by jgdolley

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Branden York, Scott Johnson , Cory Roger a Definite 5 Star.

Report | Print

Jun 29, 2025 -

Mac Haik Chevrolet responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Antione Burks, General Sales Manager

June 20, 2025

Dealership Rating

Employee Rating

Mac Haik always provides wonderful and courteous service. I am very pleased with their expertise and their timely service. I am very pleased with their expertise and their timely service. More

by creekmore.mitch52

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Cox

Report | Print

Jun 20, 2025 -

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

June 20, 2025

Dealership Rating

Employee Rating

I took my vehicle for a oil change, my vehicle was in and out at no time. The staff is very friendly and very attentive to your needs. I will definitely come back for all my car needs. I am very happy out at no time. The staff is very friendly and very attentive to your needs. I will definitely come back for all my car needs. I am very happy More

by ndiaz01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Caldwell, Larry Patterson, Brad Kny, Tony McPhail, Frank Trahan, Jim Cox, Amber Mosley

Report | Print

Jun 21, 2025 -

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

June 15, 2025

Dealership Rating

Employee Rating

This dealership is amazing staff are knowledgeable and helpful. Will definitely take my vehicle back helpful. Will definitely take my vehicle back More

by ndiaz01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Caldwell, Larry Patterson, Brad Kny, Tony McPhail, Frank Trahan, Jim Cox, James Chatman, Amber Mosley

Report | Print

Jun 15, 2025 -

Mac Haik Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mac Haik Chevrolet. We look forward to having you as one of our valued customers for many more years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

June 10, 2025

Dealership Rating

Employee Rating

EXCELLENT EMPLOYEEES WHO CARE ABOUT THEIR CUSTOMERS AND KEEP US ADVISED OF ANY ISSUES DURING THE SERVICE WE ARE RECEIVING AT THEIR DEALERSHIP. KEEP US ADVISED OF ANY ISSUES DURING THE SERVICE WE ARE RECEIVING AT THEIR DEALERSHIP. More

by wrflatojr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Caldwell

Report | Print

Jun 10, 2025 -

Mac Haik Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 25, 2025

Dealership Rating

Employee Rating

Good sevrvice, very nice and helpful and professional service people. Overall is good service experience service people. Overall is good service experience More

by BIGCPHAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

May 25, 2025 -

Mac Haik Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. That Great Mac Haik Feeling Brian Caldwell, Service Director

May 11, 2025

Dealership Rating

Employee Rating

Every time I come I get world class customer service! ! Very thankful for the care that they show towards customers ! Very thankful for the care that they show towards customers More

by MIRANDAJFLETCHER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Jim Cox, Billy Cassels, Juan Godinez, James Chatman, Christian Diaz, Chris Hayden, Elizabeth Hellman

Report | Print

May 11, 2025 -

Mac Haik Chevrolet responded

Thanks for sharing about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 06, 2025

Dealership Rating

Employee Rating

Is They are the best of the best they are the best of the best of the best More

by CHUYTORRES.76

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Abel Sixtos

Report | Print

May 06, 2025 -

Mac Haik Chevrolet responded

April 16, 2025

Dealership Rating

Employee Rating

I have always got great service and Kala in service department always kind. The hold department is great. department always kind. The hold department is great. More

by charlesj

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Caldwell, James Chatman

Report | Print

Apr 17, 2025 -

Mac Haik Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. That Great Mac Haik Feeling Brian Caldwell, Service Director

Dealership Inventory (1393 Vehicles)

2025 Chevrolet Trax | new

$22,285

2025 Chevrolet Trax

new

Gray exterior

Automatic

Front-wheel Drive

$22,285

View Vehicle Details

View Details

2026 Chevrolet Equinox | new

$25,495

2026 Chevrolet Equinox

new

White exterior

CVT

Front-wheel Drive

$25,495

View Vehicle Details

View Details

2020 Chevrolet Blazer | used

$21,491

2020 Chevrolet Blazer

used

Red exterior

Automatic

Front-wheel Drive

$21,491

View Vehicle Details

View Details

2025 Chevrolet Suburban | new

$72,294

2025 Chevrolet Suburban

new

White exterior

Automatic

Four-wheel Drive

$72,294

View Vehicle Details

View Details

2025 Chevrolet Trax | new

$20,895

2025 Chevrolet Trax

new

Gray exterior

Automatic

Front-wheel Drive

$20,895

View Vehicle Details

View Details

2021 Lexus GX 460 | used

$46,792

2021 Lexus GX 460

used

Black exterior

Automatic

Four-wheel Drive

$46,792

View Vehicle Details

View Details

View All Inventory

Get a $100.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.