Keenan McGovern

Volkswagen of Duluth responded

Thank you for the fantastic review! We truly appreciate you taking the time to share your experience. Providing fast, timely service and making sure every customer feels taken care of is exactly what our team strives for every day. We’re especially glad to hear Tanner made such a great impression, he takes a lot of pride in helping customers and keeping things running smoothly in service. We’ll be sure to pass along the kind words to him and the rest of the team. Thanks again for choosing Volkswagen of Duluth! We look forward to helping you again down the road!

Volkswagen of Duluth responded

Thank you for the thoughtful 5-star review! We’re honored to hear this was your best buying experience, that’s exactly the benchmark we aim for. We also truly appreciate the constructive feedback regarding privacy. Financial conversations should feel comfortable and secure, and your perspective is valuable. While we do aim for an open, welcoming environment, we understand that privacy matters and will absolutely take this into consideration as we continue refining the customer experience. Thank you again for choosing Volkswagen of Duluth and for helping us get better.

Volkswagen of Duluth responded

Thank you for the 5-star review and for sharing your experience! We’re glad to hear Malcolm and the rest of the team were helpful, informative, and never pushy. That’s exactly how the process should feel. We also appreciate your understanding regarding the vehicle concerns and are happy our team was able to respond quickly and get things moving toward a resolution. Thank you for the recommendation, and we’re grateful you chose Volkswagen of Duluth!

Volkswagen of Duluth responded

Thank you for the 5-star review! We’re thrilled to hear you had a great experience purchasing your new Volkswagen and enjoyed the facility and our team. We appreciate you choosing Volkswagen of Duluth and look forward to working with you again in the future.

Volkswagen of Duluth responded

Absolutely love hearing this! Malcolm and Keenan will be pumped to know their follow-through made an impact. Thanks for the shout-out and for choosing us—enjoy every mile in your new ride!

Volkswagen of Duluth responded

Thanks so much for the shout-out! Daniel and the whole crew will be fired up to hear this. We love being your go-to pit crew for your Tiguan, and we’re honored you’ve trusted us to keep it running strong these past three years. We’ll keep bringing the above-and-beyond energy every time you roll in. Appreciate you big time!

Volkswagen of Duluth responded

Thank you for sharing your experience with us. While we’re glad to hear that your vehicle is now running well and that Marcus and Keegan provided excellent support, we sincerely apologize for the frustration and extra visits it took to get there. Your feedback is very important, and we’ll use it to improve our communication and processes going forward. We truly appreciate your patience and your kind words about our team.

Volkswagen of Duluth responded

Thank you for sharing your experience! We’re thrilled to hear everything was professional and efficient. We truly appreciate your recommendation!

Volkswagen of Duluth responded

Thank you for the fantastic review! We're thrilled to hear you had a great experience purchasing from VW of Duluth. Our team is dedicated to top-notch service and your satisfaction means the world to us. Enjoy your new vehicle!

Volkswagen of Duluth responded

Thank you for the great feedback! We're glad our team could help you find the right fit by understanding your needs and preferences. Enjoy your new vehicle, and we’re here if you ever need anything else!