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Keith Conroy
Keith Conroy at Lester Glenn Subaru

Keith Conroy | Page 12

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.8
269 Reviews
4.8

269 Reviews

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269 Reviews of Keith Conroy

October 17, 2024

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Employee Rating

Fantastic service Nicole is the best I wish that I had always been treated so well by other service departments More

by KARLROHR
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Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano

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Oct 18, 2024

Lester Glenn Subaru responded

Hi Karl, Thanks for your kind words! We’re thrilled to hear that you had a fantastic service experience and that Nicole made such a great impression. It's wonderful to know we exceeded your expectations. If you ever need anything else, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 14, 2024

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Service was done on my tires. Very helpful, quick and easy visit. Thanks, as always. More

by DONNA.HEAGEN
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Yes
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October 13, 2024

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Everyone was professional and courteous. Job was done in time they said it would be done More

by paulettegerichter
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Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano

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October 06, 2024

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I spent $1500 3 months back to fix my air conditioner. Now they are saying I need to spend another $1600 to fix it again. No thanks... More

by JMALONE1961
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Recommend Dealer
No
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Dec 27, 2024

Lester Glenn Subaru responded

Hi John, We understand your frustration. When you visited our service department in June with your initial concerns about your vehicle's air conditioning system, our technician diagnosed your vehicle as experiencing a leak at the expansion valve o-ring. We replaced the condenser expansion valve and low-side fitting toe at the compressor. We then recharged your system and tested it to ensure it was working as intended. All signs indicated that it was operating as intended. Unfortunately, after several months and an additional 5,000 miles traveled on your vehicle, when you experienced additional concerns with your air conditioning system, our technician diagnosed the new concern as requiring a new compressor. Our team presented you with these findings and you declined the repair. If there's anything we can do to assist you further, please do not hesitate to reach out to our service management team. Thank you. The Lester Glenn Subaru Team

October 06, 2024

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Everyone was pleasant and attentive. Nice waiting area in and out in no time. Thank you More

by NEWKYM2019
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Recommend Dealer
Yes
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October 04, 2024

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great great great great great great great great great great great great great great great great great great great great More

by WCHWCH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Nash, Kerry Monica, Jr., Nicole Damiano, Ekaterina Espinosa, Bert Gomez, Eric Senatore , Kathy Ottmer, Margaret Parker, Emily Wiggins

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September 30, 2024

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Only problem dealership is relentless with phone calls borderline harassment. That’s how you lost the sale. These calls keep up you’ll lose the service too. Received 8 calls with 8 voicemails 4 emails an More

by MISSYL_43
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Recommend Dealer
Yes
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September 30, 2024

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The appointment ran on time and efficiently The are people are very courteous and knowledgeable More

by GINKLEIN77
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano, Ekaterina Espinosa, Bert Gomez, Eric Senatore , Kathy Ottmer

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September 28, 2024

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My car was hit very badly from behind and the Subaru team put it back together beautifully. More

by kathy_fischer
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano, Ekaterina Espinosa, Eric Senatore , Kathy Ottmer, Gary

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September 27, 2024

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Always a good experience, from sales to service. Check in was fast and easy, and service rep was efficient and friendly. The wait time for service was reasonable, and I didn't have to readjust my se More

by DPATANIA
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano , Melissa Arnold

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Sep 27, 2024

Lester Glenn Subaru responded

Hi Dpatania, Thanks for sharing your experience! We’re delighted to hear that you consistently have a good experience with us, from sales to service! It’s great to know that our team made your check-in fast and easy, and we appreciate your kind words about our service rep. We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

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