Keith Conroy

Lester Glenn Subaru responded

Hi KATD0, Thanks for sharing your experience! We’re so glad to hear that our team provided excellent service and knowledgeable guidance. It’s wonderful that your sisters had great experiences with their Foresters and recommended us to you. We’re thrilled you had a positive visit and look forward to helping you with any future vehicle needs! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi CHIEF6200, Thanks for sharing your experience! We’re so happy to hear that you and your family have trusted us for years. It’s wonderful to know that Nicole and the team continue to provide exceptional service that keeps you coming back. Your loyalty and kind words mean a lot to us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi dancinlady13, Thanks for sharing your experience! It is understandable that finding leaves left in the glovebox after a cabin filter replacement would be disappointing, especially after paying for the service, and this does not reflect the level of care the team strives to provide. Bert, our service manager, has sent you a voicemail and email to address your concern, and a complimentary internal and external vehicle cleaning has been issued and noted in your file. The team will also continue attempting to reach you directly to speak about this personally and ensure everything is handled appropriately. If you would like to share any additional details in the meantime, please reach out to customercare@lesterglenn.com. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi LOULABRUNDA5, Thanks for sharing your experience! We’re so glad our team made you feel welcome and well taken care of. And we couldn’t agree more, the popcorn is a nice little treat while you wait! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi BIGKAT40, Thanks for sharing your experience! We understand how frustrating intermittent issues like this can be, especially when the concern does not present itself consistently during a visit. The team’s goal is always to properly diagnose and resolve concerns, and reserving a loaner to allow more time to experience the issue is intended to help reach a permanent solution. Please feel free to share any additional details or concerns by reaching out to our service manager, Bert, so the situation can continue to be followed up on appropriately. Thank you again, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Jabq, Thanks for sharing your experience! We’re thrilled to hear that our team provided professional and courteous service, and that you were pleased with the quality of work. It’s great to know our waiting area added to a comfortable visit as well. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey WALTT62, Thanks for sharing your experience! We’re thrilled to hear that Keith and his team provided excellent, prompt service and gave you helpful options. Your recommendation means a lot, and we’re glad we could make your visit a positive one! Happy Driving, The Lester Glenn Subaru Team