Keith Curran
Keith Curran at Dana Ford Lincoln

Keith Curran | Page 11

Service Director

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.0
119 Reviews
4.0

119 Reviews

Write a Review

119 Reviews of Keith Curran

October 03, 2021

Dealership Rating
Employee Rating

Dana is by far the best dealer I have ever dealt with. Weather you are buying a vehicle or getting a vehicle serviced, you are greeted and treated like family by Professional, Courteous, knowledgeable sta More

by Tonz & Marge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Douglas Hansen

Oct 04, 2021

Dana Ford Lincoln responded

Thank you for being a part of the Dana Ford family! We're truly grateful for your business, as well as your kind words, and we look forward to seeing you at your next visit!

September 03, 2021

Dealership Rating
Employee Rating

Was helpful an fast with sloven the problems I had an was happy with the way I got my truck back the same day no problem More

by porkypie63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Hazem Radwan

Sep 06, 2021

Dana Ford Lincoln responded

We are so happy to hear that you had such a great time working with our team at Dana Ford!

August 26, 2021

Dealership Rating
Employee Rating

Haz is the best, Keith and Frank are great too! Always a pleasure to deal with these Dana Ford/Lincoln 5 star employees! Recommend to all my family and friends! More

by Willie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan

Aug 26, 2021

Dana Ford Lincoln responded

Thank you for loyal business and kind comments! We appreciate you recommending the Dana Ford team to your friends & family and look forward to seeing you at your next visit!

August 16, 2021

Dealership Rating
Employee Rating

When I came to Dana Ford I was amazed by the friendly staff, awesome facility and fast service. Can't say enough good things about Dana Ford. More

by Henry Blanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Harley Schick

Aug 17, 2021

Dana Ford Lincoln responded

Thank you for your kind review, Henry! Your business is greatly appreciated by all of us here at Dana Ford and we look forward to seeing you again next time!

July 22, 2021

Dealership Rating
Employee Rating

When I purchased my new 2021 Aviator there were minor repairs and scratches that Dana agreed to repair. A few weeks later I scheduled to have repairs made. Truck came back with a damaged rim. Made anothe More

by billwoo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Jul 26, 2021

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Aug 03, 2021

billwoo responded

So... I reached out to you 2X and also had concierge call and none of us has received a return call. I finally decided to just come to the dealership. You were too busy to speak with me but said you thought this had been taken care of??? I scheduled an appointment to repair the rim Dana damaged and was told another aviator would be given as a loaner. Showed up the morning of the appointment and prior to providing documentation confirmed I would be getting an Aviator loaner. Waited an hour and they pull around an old Explorer. Also, the Lady in charge of the loaners (Jasmine I think. One with Braids) has the nastiest attitude. Not just to customers but was even speaking with co-workers with disrespect. Not the service I was expecting to get when I purchased my 80k car.

July 11, 2021

Dealership Rating
Employee Rating

HorribleLiarsThievesCon Horrible Liars Thieves Con Artists Disrespectful Incompetent Dishonest Unreliable Scammers Unprofessional Lazy Dana Lincoln will gladly a More

by Christine F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jesse Cognetta, John Daly, Ralph Sibbio, Chris Cognetta , Douglas Hansen, John Locher, Theresa McMahon, Steve Riccardone

Jul 26, 2021

Dana Ford Lincoln responded

Christine, We take customer feedback seriously and are disappointed to see the low rating. We're sorry to hear about your issues with your vehicle and would like to help resolve these concerns. Please reach out to me at your earliest convenience to find a solution to this problem. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

July 02, 2021

Dealership Rating
Employee Rating

Great service, Sales rep was informative and helpful with the vehicle I wanted. Finance guy is a “good egg” great guy! Thanks Jeff, Hamze, & Ryan More

by MillieR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Jesse Cognetta, John Daly, Chris Cognetta, Hazem Radwan, Ryan Peters , Amanda Anderson, Theresa McMahon, Steve Riccardone, Hamze

Jul 02, 2021

Dana Ford Lincoln responded

Thank you for taking the time to leave us a review! We're so glad you enjoyed working with our team here at Dana Ford and hope to see you again next time. Take care!

June 30, 2021

Dealership Rating
Employee Rating

Terrible management, charged me 27,218 point for a visit which no service has been performed and the car is under warranty. I am so sorry i have set foot in this dealership since I've been having problems w More

by simon0910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Hazem Radwan , Michael Varela

Jul 15, 2021

Dana Ford Lincoln responded

We understand your frustration and appreciate your feedback. We are disappointed to see the low rating and would like to address these concerns with our team. Please reach out to me so I can hear about this situation and help provide a better experience next time. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

June 01, 2021

Dealership Rating
Employee Rating

Always great service and the staff is very helpful. I definitely would recommend Dana for service. Couldn’t ask for an easier and great experience. More

by Short28729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Katiey Choi, Michael Varela

Jun 02, 2021

Dana Ford Lincoln responded

This is a fantastic review! Thanks from the entire team at Dana Ford!

May 29, 2021

Dealership Rating
Employee Rating

Every time I go to Dana everything goes great they are courteous and very fast. Keep up the good work thank you for everything. You are the best More

by hazman78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Jasmine Jackson

Jun 01, 2021

Dana Ford Lincoln responded

This review means so much to us! Thank you for your confidence in our team and for trusting us to provide five-star care! We'll see you next time! - Dana Ford

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