Keith Curran
Keith Curran at Dana Ford Lincoln

Keith Curran | Page 5

Service Director

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.0
119 Reviews
4.0

119 Reviews

Write a Review

119 Reviews of Keith Curran

September 18, 2023

Dealership Rating
Employee Rating

This dealership is top notch! The entire staff is always helpful even AFTER the sale. They also provide a very nice waiting room to relax or work in while your vehicle is being More

by kerri3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Lori Allotta, Joseph Castera , Eric Iwulski, John Lomando

Sep 21, 2023

Dana Ford Lincoln responded

Thank you for the 5-star rating! We're delighted to know you've had a great experience with our team at Dana Ford. We appreciate your kind words and see you again! Safe travels!

August 18, 2023

Dealership Rating
Employee Rating

Horrible, not professional at all. Had my brand new car for 2 weeks to do a routine service and no one could tell me what was going on. Service writer and service manager are both a jo More

by PCASSESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Iwulski

Aug 21, 2023

Dana Ford Lincoln responded

I'm sorry to read about your experience. It's important for us to keep our customers informed, especially when their vehicle is in service with us. This feedback will be used as we work on improving our communication and customer care moving forward. I'd like the opportunity to discuss this further if you're willing - please reach out at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

August 02, 2023

Dealership Rating
Employee Rating

3rd lease with Dana Lincoln, Vincent and Steve were great, couldnt ask for a better deal, defiantly be back again in 2 years, thanks guys! More

by POOKAPAKA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vincent Langilotti , Steve Riccardone

Aug 03, 2023

Dana Ford Lincoln responded

We're delighted to know that Vincent and Steve provided you with a great leasing experience at Dana Ford! We appreciate your loyalty and shall see you next time. Have a great ride!

July 09, 2023

Dealership Rating
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Place was clean, coffee provided and all questions were addressed! The bathroom was also well maintained! More

by nerored02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Irma Jace , Neil Barrow

Jul 11, 2023

Dana Ford Lincoln responded

Thank you for the positive review! We're glad to hear that your experience at Dana Ford was pleasant and that our team took care of all your questions. We appreciate your feedback and hope to see you again in the future!

July 03, 2023

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Employee Rating

Excellent service from all personnel. The dealership is very well organized and the management understands your needs More

by CPallarino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra, Ryan Peters , Douglas Hansen, Steve Riccardone

Jul 05, 2023

Dana Ford Lincoln responded

Thank you for the positive review! We're glad to hear that our team at Dana Ford provided excellent service and met your needs. We appreciate your support and hope to see you again in the future! Safe travels!

June 02, 2023

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Employee Rating

I was very very very very very very very very very very very very very happy More

by diudici
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Daly, Hazem Radwan , Danielle Barbaria

Jun 06, 2023

Dana Ford Lincoln responded

We're so glad to hear it! Thank you for rating Dana Ford five stars!

May 19, 2023

Dealership Rating
Employee Rating

Worst service department I have ever been too will never bring my vehicles to them ever again It’s a shame that the service department had to ruin it for the sales team More

by Joe Petro
Service Price Transparency
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Recommend Dealer
No
May 22, 2023

Dana Ford Lincoln responded

Joe, We take feedback like this seriously and it's certainly not what we expect from our customers. We would like to investigate the issue further and help make things right for you. Please feel free to reach out directly so that we can discuss this further. Thank you for your valuable feedback. Keith Curran - Service Director - 718-983-8700 ext 297

May 25, 2023

Joe Petro responded

I never want to deal with you and your service department ever again! I will be bringing my vehicle to another dealership just so I don't have to deal with your service department. I was nice the last 4 times until I found out about all of the lies! It's ok keep working on your NYPD and FDNY vehicles they come first !! I will never send anyone to Dana Ford ever again!

May 19, 2023

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Employee Rating

Excellent customer service from everyone in the service department. I was in and out in a good time and my truck was fixed right the first time. More

by NeilShiesty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Jessica Barbaria, Irma Jace, Joseph Castera , Danielle Barbaria, Neil Barrow, Eric Iwulski, John Lomando

May 23, 2023

Dana Ford Lincoln responded

Neil, we're grateful you chose the Dana Ford service team and appreciate the time you took to share your positive experience! Our team sincerely values your business and is glad to hear you had an excellent visit. Drive safely, and thank you again for choosing Dana Ford!

May 13, 2023

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Employee Rating

Our car, which we had for less than two weeks was held for 9 months for warranty repair. For all 9 months we did not receive one call from Dana. And this is the second car we had purchased from them. Wh More

by dmetrios56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vincent Langilotti, Frank Sinatra, Hazem Radwan , Neil Barrow

May 15, 2023

Dana Ford Lincoln responded

Thank you for sharing your review. It is hard to see your negative feedback and would like the opportunity to step in and learn how our team can improve your experience. Thanks, Keith Curran - Service Director - 718-983-8700 ext 297

April 12, 2023

Dealership Rating
Employee Rating

Extremely reasonable and were attentive to my requests. I understand with anything involving a vehicle, it may require time. Rome wasn't built in one day , and I like things to be done right. Very professi More

by Ford_Enjoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Neil Barrow, Eric Iwulski

Apr 14, 2023

Dana Ford Lincoln responded

Thank you for the kind feedback! We appreciate you trusting the Dana Ford team with your business and hope you won't hesitate to reach out if we can be of service again in the future!

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