Keith Curran | Page 4

They promise you the world when selling a car. Once you leave and if their are any issues it takes months to get an appointment and the service department is extremely rude. Once you leave and if their are any issues it takes months to get an appointment and the service department is extremely rude. More

by jeacaa Verified Customer Verified Customer

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Dana Ford service depart has been giving me the run around for 10 days now about my vehicle. I made an appointment for my vehicle because while driving the vehicle would jerk and I would feel this kick around for 10 days now about my vehicle. I made an appointment for my vehicle because while driving the vehicle would jerk and I would feel this kick each time. So I called made the appointment for August 7, 2024. ( Under extended warranty) loaner car was supposed to be provided after car is diagnosed) August 10th return to dealership to pick up loaner. Service employee JT, states the car has been assigned a mechanic yesterday (August 9,2024) we should have a diagnosis by Monday(August 12,2024). Hy husband ask so we cannot get a loaner car until then because you stated it would be a couple days before the truck wound diagnosed. JT then rudely states well this is not a jiffy lube where you just in and out like that. At that point I just say to my husband let’s just call back on Monday. Well needless to say I’m still here with a diagnosis and no loaner car… paying for Ubers because JT states he still has to talk to his manager Kieth Curran about a loaner car that I should get after a diagnosis…. But he said he would call back in 2 hours with an answer.. that was at 12:29pm today August 16,2024 More

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The best service department there is. Thanks for the best service out there. They all help out from start to finish Thanks for the best service out there. They all help out from start to finish More

by HAZMAN78 Verified Customer Verified Customer

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Amazing dealership to come to for service. They take care of all your car problems with great communication. They take care of all your car problems with great communication. More

by Joe Thomas Verified Customer Verified Customer

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Great service & very professional from the sales team to the service department they’re all top notch! the service department they’re all top notch! More

by Jspatola1015 Verified Customer Verified Customer

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They are on point and deliver what they say they are going to deliver and have always treated me with the utmost respect and care going to deliver and have always treated me with the utmost respect and care More

by jtomeilaw Verified Customer Verified Customer

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Lincoln service writer extremely courteous and professional. Was an easy, pleasant experience. I purchased my cars at Dana and will continue to do so. professional. Was an easy, pleasant experience. I purchased my cars at Dana and will continue to do so. More

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The best dealer i’ve ever been to its better than premiere ford lincoln and excellent employees premiere ford lincoln and excellent employees More

by Romualdocruz Verified Customer Verified Customer

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It was great and fast. Gonna go there every time. I always go there. They are the best Gonna go there every time. I always go there. They are the best More

by hazman78 Verified Customer Verified Customer

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Very unsatisfied with the work done by the mechanics and with the service manager as well with the service manager as well More

by Margo345.me Verified Customer Verified Customer

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