Keith Curran
Keith Curran at Dana Ford Lincoln

Keith Curran | Page 6

Service Director

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.0
119 Reviews
4.0

119 Reviews

Write a Review

119 Reviews of Keith Curran

April 11, 2023

Dealership Rating
Employee Rating

Great service. Dependable. Efficient. I was able to get my car back the same day it went in. More

by TA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Margie Davis, Jeff Beyer, Hazem Radwan, Diane Creazzo , Theresa McMahon, Dwayne Gutridge

Apr 13, 2023

Dana Ford Lincoln responded

We're glad we could provide quick and easy service to you! Thank you for rating Dana Ford five stars! We'll see you next time!

March 29, 2023

Dealership Rating
Employee Rating

The techs were able to diagnose the problem with the car and repair it in a timely manor More

by Frankc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta, John Daly, Shawn Ortiz, Hazem Radwan, Collin Romer , Brieann Driscoll, Douglas Hansen, Theresa McMahon, Steve Riccardone

Mar 31, 2023

Dana Ford Lincoln responded

We're so glad we could assist you! Thanks for sharing your experience and please don't hesitate to reach out if our Dana Ford team can be of service again in the future!

March 06, 2023

Dealership Rating
Employee Rating

Another smooth transaction. From the moment we walked through the door no pressure to close a deal, just a friendly atmosphere. More

by JC1210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Ortiz , Douglas Hansen, Ralph Pepe Jr.

Mar 07, 2023

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your loyal business! We're grateful for your support, as well as your kind feedback, and look forward to assisting you again next time!

March 06, 2023

Dealership Rating
Employee Rating

Terrible service. Nearly a month to fix a simple issue. No communication and when the service woman gave wrong information and was called out on it she called me to be More

by BERNIE7177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 07, 2023

Dana Ford Lincoln responded

Thank you for sharing your review. It is hard to see your negative feedback and would like the opportunity to step in and learn how our team can improve your experience. Thanks, Keith Curran - Service Director - 718-983-8700 ext 297

Mar 07, 2023

BERNIE7177 responded

Keith thanks for the reply, it’s the first we heard from you. We left you voicemails/messages to call us back and still to this day you never got back to us , until this review. If you want to know how the team can help have someone respond to us. It’s pretty simple ! Just call a customer back when they have a problem!!!

January 03, 2023

Dealership Rating
Employee Rating

Horrible experience! Had my car for 2 months. Picked it up and it died on my way home. I had to get it towed back to the dealership, and they still can’t tell me what’s w More

by BMARTIN222321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Camille Baker

Jan 03, 2023

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Jan 03, 2023

BMARTIN222321 responded

I get a response after leaving bad feedback on this survey? I have called the dealership to speak to you numerous times with NO RESPONSE at all! Making me feel stupid for bringing the car back to Dana when I’m in NJ. DROVE my car in running perfectly. Got it back not running. But it’s my fault. Haven’t had my car for over 2 months

December 13, 2022

Dealership Rating
Employee Rating

All of the advisors are amazing, The managers have everything under control. The training they’ve given to their team is amazing. Neil is better then Collin More

by NeilShiesty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Danielle Barbaria, Neil Barrow

Dec 14, 2022

Dana Ford Lincoln responded

Thanks for the wonderful feedback! We appreciate your support and look forward to your next visit with us here at Dana Ford!

December 09, 2022

Dealership Rating
Employee Rating

Always do a great job Very satisfied with the service received. Will definitely be back More

by Lanshark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer

Dec 12, 2022

Dana Ford Lincoln responded

Thank you for being a loyal Dana Ford customer! We look forward to seeing you again!

December 08, 2022

Dealership Rating
Employee Rating

Worst customer service I have ever experienced, car had been in and out over 4 months and still not fixed.. More

by mmosodeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Danielle Barbaria, Neil Barrow

Dec 09, 2022

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

December 03, 2022

Dealership Rating
Employee Rating

excellent service dept. Truly professional, and very friendly staff. Would recommend dana ford to anyone looking for a new vehicle. Very satisfied with my experience there. More

by Philbonez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Ralph Sibbio, Jennifer Schroder , Danielle Barbaria, Neil Barrow, Theresa McMahon

Dec 05, 2022

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your loyal business! We're grateful for your support and look forward to your next visit!

November 24, 2022

Dealership Rating
Employee Rating

Everyone at the dealership was fantastic. Overall I had a great experience. Thank you Dana ford. More

by JayAlmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Hazem Radwan, Collin Romer , Robert Ferdinando

Nov 25, 2022

Dana Ford Lincoln responded

Thank you for coming to see the Dana Ford team, Jay! We look forward to seeing you again!

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