Keith Kelso
Keith Kelso at Southern Team Hyundai Nissan Subaru Volkswagen

Keith Kelso | Page 36

F&I Manager

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
508 Reviews
4.8

508 Reviews

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508 Reviews of Keith Kelso

June 01, 2023

Dealership Rating
Employee Rating

Clean very helpful in getting me my truck . Will recommend to others very soon I More

by jefffoley12
Recommend Dealer
Yes

Other Employees Tagged: Daune

Jun 06, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 31, 2023

Dealership Rating
Employee Rating

Very satisfied thus far on my purchase. No complaints with service from employees during my visit. More

by whitesidra54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wayne Lewis

Jun 06, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 30, 2023

Dealership Rating
Employee Rating

Rick was a great salesman. Not pushy. Keith was also great explaining the extended warranty and the cost of items if you do not have the warranty! Very happy with our vehicl More

by HODGESX5
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Munsey, Rick Burke

Jun 06, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 25, 2023

Dealership Rating
Employee Rating

Very pleased with customer service and overall experience. Antony was awesome and very patient during process despite challenges of persnickety buyers and crazy schedule More

by melissaphillips269
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Reynolds

May 25, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 25, 2023

Dealership Rating
Employee Rating

This is my second new car purchase from Southern and your people were great , as usual. Norris is a delight and I enjoyed working with him Keith was very professional and did not hold up the financing pr More

by writtenword2000
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Munsey, Norris Timmons

May 25, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 23, 2023

Dealership Rating
Employee Rating

The service person was friendly and helpful. The service department did a great job that day. More

by sirewowens
Recommend Dealer
Yes

Other Employees Tagged: Anthony Reynolds

May 23, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 23, 2023

Dealership Rating
Employee Rating

The finance folks leave much to be desired. Would not recommend this dealership because of them. More

by CCARL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 22, 2023

Dealership Rating
Employee Rating

The staff at Southern Team was extremely nice and helpful. Would definitely recommend and would go back More

by S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 21, 2023

Dealership Rating
Employee Rating

The salesmen I worked with were not pushy or aggressive. They were kind and patient. They listened to what I wanted and were great to work with. More

by vtmom4eva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Norris Timmons , Dustin ? He was my original contact. He was awesome!

May 23, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 19, 2023

Dealership Rating
Employee Rating

The truck was not cleaned very well. Dusty inside and dog hairs inside. The truck bed extension insert doesn’t Jane any cleats for tie downs & no rubber inverts for the floor guides. More

by johnhaase88
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Bill Roy was very professional and friendly.

May 19, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We value and appreciate your business. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

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