Keith Osier
Keith Osier at Cortese Ford Lincoln

Keith Osier | Page 12

Service Department Manager

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

Contact Me
4.7
263 Reviews

Dealership Experience

24 yrs, 11 mos

Industry Experience

29 yrs, 11 mos

Languages Spoken

English English

4.7

263 Reviews

Write a Review

263 Reviews of Keith Osier

December 17, 2021

Dealership Rating
Employee Rating

the Cortese service department is excellent and always takes good care of their customers and their vehicles I would recommend them for service More

by a-platt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Zimmerman, Jack Hawes , Dave Robinson

December 06, 2021

Dealership Rating
Employee Rating

Transmission problem that the staff was less than communicative about. Not good at answering calls/voicemails and very condescending in regards to The problem and the process of it all. Only brought More

by jesswhitehouseinterprets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Scott Rhodes, Patrick Zimmerman, Jack Hawes , Dave Robinson, Ed Smith, Mark Williams, Al rosetter

November 22, 2021

Dealership Rating
Employee Rating

Horrible was lied to Told on phone vehicle was complete Horrible was lied to Told on phone vehicle was complete nothing was taken care of terrible More

by philipdinato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Scott Rhodes, Patrick Zimmerman, Jack Hawes , Dave Robinson, Ed Smith, Mark Williams

November 15, 2021

Dealership Rating
Employee Rating

An amazing experience! Would highly recommend Cortese both for sales and service. Very knowledgeable and very helpful with questions I had . More

by lew57ski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tommy Ciavarri, Darren and Al

November 08, 2021

Dealership Rating
Employee Rating

Great customer service. Keith.Darrel and the rest of service personnels were great.I will not hesitate to recommend cortese ford to family members and friends. Keep up the good work. More

by aanih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2021

Cortese Ford Lincoln responded

Thanks aanih!

November 03, 2021

Dealership Rating
Employee Rating

From the General Manager tothe service tecknition to the mechanic my experience was A no.1 More

by rjtlp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2021

Cortese Ford Lincoln responded

Thanks rjtlp!

October 27, 2021

Dealership Rating
Employee Rating

After a rocky start, the entire team worked together to help me find a safe replacement vehicle for me and my children. I will be back for future car needs. More

by Mom car
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Rainey, Darren Sneddon, Chris Whaling , David Eichelberger, Darren V in Service

Nov 09, 2021

Cortese Ford Lincoln responded

Thanks Mom Car!

September 20, 2021

Dealership Rating
Employee Rating

I Do not even own a Ford. Getting spammed by Cortese Ford. Please lose my contact information More

by 1menace2rite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Rhodes, Patrick Zimmerman, Jack Hawes, Samantha Cortese , Dave Robinson, Ed Smith, Mark Williams

September 13, 2021

Dealership Rating
Employee Rating

Cortese Ford has always treated me well. Fair pricing, pleasant salesmen, with an excellent service department! More

by lew57ski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tommy Ciavarri

Sep 15, 2021

Cortese Ford Lincoln responded

Thanks for the great review!

September 10, 2021

Dealership Rating
Employee Rating

Service manger was excellent on my request for the appointment and the service staff was there when I arrived all the work was done professional More

by Kgrasley4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2021

Cortese Ford Lincoln responded

Thanks Kgrasley4!

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