Keith Osier | Page 12

Professional and friendly service. Very thorough process and positive experience. Would recommend to family and friends. Very thorough process and positive experience. Would recommend to family and friends. More

by mikeg.rba Verified Customer Verified Customer

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All done in time but tech forgot to put the plastic lock pin on the door after it was disassembled, i was lucky i noticed the same week and found it on the seat it could have been lost. pin on the door after it was disassembled, i was lucky i noticed the same week and found it on the seat it could have been lost. More

by ET Verified Customer Verified Customer

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Good service. ..attentiveness and good communication on the job being preformed. Get things done in a timely manner. ..attentiveness and good communication on the job being preformed. Get things done in a timely manner. More

by tstahl3 Verified Customer Verified Customer

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Cortese Service is top notch. From the Techs to the Service Manager they are very helpful and make sure you understand what needs to be repaired. Thank you very much for all you From the Techs to the Service Manager they are very helpful and make sure you understand what needs to be repaired. Thank you very much for all your hard work. More

by Micki J Verified Customer Verified Customer

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I have been a customer for 18 years. ..Service, Staff and Workmanship have always been excellent. ..Service, Staff and Workmanship have always been excellent. More

by LEANDRAKOSMOSKI Verified Customer Verified Customer

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Brought in for an oil change. Asked if I wanted to do a recommended tire rotation. I agreed. Left the building and my wheel came off my SUV on a busy road. They didn’t put the lug Asked if I wanted to do a recommended tire rotation. I agreed. Left the building and my wheel came off my SUV on a busy road. They didn’t put the lug nuts back on the wheel. They ended up having to order a replacement rim. I go in today to get the new rim put on. I left immediately after and then noticed there were dings in the new rim. I’m not even going to bother calling them as I just want to move on from doing any business there. More

by JC Verified Customer Verified Customer

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The service department kept my car for 3 months with no compensation or trying to accommodate me having transportation! I had to pay a car note for a car they had and for a rental without any reimbursement compensation or trying to accommodate me having transportation! I had to pay a car note for a car they had and for a rental without any reimbursement! Attitude by the service manager, and told that it was a me problem not his! Ford service department that is! More

by etammy55 Verified Customer Verified Customer

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Coryese ford always takes care of our. Car. And every thing gets done right the first time thank you Car. And every thing gets done right the first time thank you More

by steveintini7 Verified Customer Verified Customer

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In my five year experience with dealing with Cortese Ford, I have unfortunately learned that they seem to do the bare minimum for their customers. It is never anywhere close to an enjoyable experience Ford, I have unfortunately learned that they seem to do the bare minimum for their customers. It is never anywhere close to an enjoyable experience whenever I have to take my car in for service as I am typically made to wait hours for something as straightforward as an oil change. Customer service is consistently very lacking—during my last visit, the service employee was visibly annoyed when he had to call someone for an answer to a simple question about their warranties. When these issues were brought to a “manager,” only excuses were given. To add insult to injury, the car I purchased from them has had nothing but problem after problem after problem, so I will be choosing to take my business elsewhere from now on. I don’t trust this organization to adequately service cars, and would rather even pay more elsewhere (however doubtful that seems) then have to deal with them again. More

by mfantauzzo Verified Customer Verified Customer

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Was very please with the service I received. Having been at a previous dealership it was refreshing to be treated so well Having been at a previous dealership it was refreshing to be treated so well More

by DAROBINSON1 Verified Customer Verified Customer

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