Keith Osier | Page 11

Keith (Service Manager), Jack (Service Advisor), and their Lead Mechanic were very helpful during my service visit, and they took great care of my 2002 Ford Mustang. I have been bringing my car here for their Lead Mechanic were very helpful during my service visit, and they took great care of my 2002 Ford Mustang. I have been bringing my car here for almost 20 years. More

by fns4498 Verified Customer Verified Customer

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Called and described my problem and they said come on in , we can get you fixed today. I took it in and in2 hours I was on my way home. They were so friendly and helpful. I will be back. , we can get you fixed today. I took it in and in2 hours I was on my way home. They were so friendly and helpful. I will be back. More

by bdzjaz Verified Customer Verified Customer

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Keith, Al and the Cortese service team have been our go to shop for the 22 years in the Rochester area. We even bring our daughters Buick to them for maintenance. to shop for the 22 years in the Rochester area. We even bring our daughters Buick to them for maintenance. More

by jpeg Verified Customer Verified Customer

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Cortese Ford Service are friendly, courteous, respectful and efficient. They are why we keep coming back to Cortese. and efficient. They are why we keep coming back to Cortese. More

by gosman Verified Customer Verified Customer

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Worst service ever will not be back and will be getting rid of my car ASAP !!!! It will not be a Ford !!! rid of my car ASAP !!!! It will not be a Ford !!! More

by ldantz Verified Customer Verified Customer

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Every time I take my car in or call and speak to someone, I get great service and great customer service I get great service and great customer service More

by williamson491 Verified Customer Verified Customer

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Excellent sales and service form everyone. I came in for an oil change and came out with a new car! I came in for an oil change and came out with a new car! More

by pmack1 Verified Customer Verified Customer

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The service is very good 👍 I recommend that everyone comes here for all their cars needs. comes here for all their cars needs. More

by dalesqualli Verified Customer Verified Customer

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As always, I was greeted promptly and courteously for my routine service appointment of a highly treasured and fairly rare 2020 Shelby GT500 Bring member of several Mustang/Shelby enthusiasts clubs and gr routine service appointment of a highly treasured and fairly rare 2020 Shelby GT500 Bring member of several Mustang/Shelby enthusiasts clubs and groups that literally span the planet, I see a lot of feedback from other Shelby (and Mustang) re: the service experiences they have. Nearly all are positive to one degree or another, but some folks report situations that reflect situations that show how easy it is for even a seemingly simple procedure can go wrong. In the case of our service visits to Cortese Ford, every maintenance procedure has been perfectly. We have had no need for any repair work as the 2020 GT500 was built so well. It is the first time I have acquired a new vehicle that needed absolutely no work to be done under warranty. At best our other vehicles have all needed "something," no matter how minor it may have been. We seem to be acquired a truly perfect built vehicle. No small feat considering the complexities found in any modern automobile, but especially so with such a lofty high performance vehicle. In any event, Lynda and remain (not unsurprisingly) raving fans of the folks at Cortese Ford. We have purchased (used) vehicles from them in the past, as well as the 2020 GT500, and every deal was clean and a good experience. The same can be said of our service (and parts) experiences as well. Funny as it may seem, I actually look forward to visiting their store. More

by gilhale Verified Customer Verified Customer

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Excellent customer service. Everyone was professional, knowledgeable and nice.I will recommend cortese ford. Thanks Everyone was professional, knowledgeable and nice.I will recommend cortese ford. Thanks More

by aanih Verified Customer Verified Customer

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