Keith Osier | Page 13
Service Department Manager
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
Dealership Experience
25 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
Languages Spoken
English
277 Reviews
Write a Review277 Reviews of Keith Osier
February 07, 2022
The conversations with the service representatives about the costs of the recommended and optional services were clear and to the point. The reps were also clear about what extra work was required once they the costs of the recommended and optional services were clear and to the point. The reps were also clear about what extra work was required once they were able to look at the car. We needed the vehicle back by a certain time the day after we dropped it off, and Cortese was able to meet our deadline. Good work. More
January 25, 2022
It’s the service department that defines our 5 star rating. Fast, friendly, efficient service by everyone involved with our vehicles. Top quality work. rating. Fast, friendly, efficient service by everyone involved with our vehicles. Top quality work. More
Other Employees Tagged: Scott Rhodes , Patrick Zimmerman, Al Rossiter and Darren
December 17, 2021
the Cortese service department is excellent and always takes good care of their customers and their vehicles I would recommend them for service takes good care of their customers and their vehicles I would recommend them for service More
Other Employees Tagged: Jack Hawes , Dave Robinson, Patrick Zimmerman
December 06, 2021
Transmission problem that the staff was less than communicative about. Not good at answering calls/voicemails and very condescending in regards to The problem and the process of it all. Only brought communicative about. Not good at answering calls/voicemails and very condescending in regards to The problem and the process of it all. Only brought my car here because I had to. Less than professional in the two months I was without my car. More
Other Employees Tagged: Scott Rhodes, Jack Hawes , Dave Robinson, Ed Smith, Mark Williams, Patrick Zimmerman, Al rosetter
November 22, 2021
Horrible was lied to Told on phone vehicle was complete Horrible was lied to Told on phone vehicle was complete nothing was taken care of terrible Horrible was lied to Told on phone vehicle was complete nothing was taken care of terrible More
Other Employees Tagged: Scott Rhodes, Jack Hawes , Dave Robinson, Ed Smith, Mark Williams, Patrick Zimmerman
November 15, 2021
An amazing experience! Would highly recommend Cortese both for sales and service. Very knowledgeable and very helpful with questions I had . both for sales and service. Very knowledgeable and very helpful with questions I had . More
Other Employees Tagged: Tommy Ciavarri, Darren and Al
November 08, 2021
Great customer service. Keith.Darrel and the rest of service personnels were great.I will not hesitate to recommend cortese ford to family members and friends. Keep up the good work. service personnels were great.I will not hesitate to recommend cortese ford to family members and friends. Keep up the good work. More

