Keith Osier | Page 14

Guys always take good care of me and my vehicle. Would not service vehicle anywhere else. Work always gets done in a timely fashion without any surprises. not service vehicle anywhere else. Work always gets done in a timely fashion without any surprises. More

by andrewsjohn839 Verified Customer Verified Customer

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Great Service from Al in service and Kevin Mack Thank Great Service from Al in service and Kevin Mack Thank you as always appreciated. Quick service and accurate service. Love my Ford truck! Thanks Great Service from Al in service and Kevin Mack Thank you as always appreciated. Quick service and accurate service. Love my Ford truck! Thanks again More

by mack.peggy Verified Customer Verified Customer

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Thank you guys , Pat, Darren, Al and all the others at the Service Department for putting up with me and keeping my truck running , really appreciated!!! the Service Department for putting up with me and keeping my truck running , really appreciated!!! More

by cr20 Verified Customer Verified Customer

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Pros: Professional, courteous, communicated well and made recommendation for the best interest of the job at hand and was appropriate. Cons:. Had no clue where to park to pick up my vehicle as there are n recommendation for the best interest of the job at hand and was appropriate. Cons:. Had no clue where to park to pick up my vehicle as there are no designated signs in the parking lot for returning customers in this situation. Annoying as I drove around aimlessly trying to determine where best to park my rental. Doesn't make sense to park 5-600 feet away where the rental department is related to my car. Customer service opportunity. More

by milescj70 Verified Customer Verified Customer

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As always, Cortese Ford Service Department has performed very well. I would recommend them to anyone. Their quality of work, friendliness and care for their customers needs are the best. very well. I would recommend them to anyone. Their quality of work, friendliness and care for their customers needs are the best. More

by gosman Verified Customer Verified Customer

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Not happy this time around......brought my 2013 Ford Escape for broken outside drivers mirror. Regret paying over $700 the same day for repair. Was told would get back to me to see whether had in stock Escape for broken outside drivers mirror. Regret paying over $700 the same day for repair. Was told would get back to me to see whether had in stock or had to order. Never received a callback so we waited 5 days and called the dealership, their response was, oh yea the parts here, bring car in anytime. Husband waited at dealership so they wouldn’t wait till the last minute to finish. Very disappointed, did not expect the bad service. More

by mike.gudselak Verified Customer Verified Customer

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Have purchased and serviced my vehicles here for years. A great group of individuals who have always treated me well. Never have had any issues at all. Great customer relationship. It isn't just abou A great group of individuals who have always treated me well. Never have had any issues at all. Great customer relationship. It isn't just about the service. Every time I come in Keith and Patrick (as well as others whos names I don't know) always take the time to ask how I've been doing etc. Very friendly team! More

by andrewsjohn839 Verified Customer Verified Customer

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All my cars has been from Cortese!I’m so excited. They were great to me made me feel very welcome and I felt I made a good decision. service manager always keeps us informed and streamlines our service ap were great to me made me feel very welcome and I felt I made a good decision. service manager always keeps us informed and streamlines our service appointmen More

by wochaya Verified Customer Verified Customer

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Al the service manager handled everything efficiently. Part was covered under warranty, got a call later that day that work was complete, no fuss no muss. Part was covered under warranty, got a call later that day that work was complete, no fuss no muss. More

by Jtmarsh84 Verified Customer Verified Customer

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Cortese Ford as usual was efficient, friendly and helpful. I have been a Cortese Ford customer since 2005 and every experience with them has been positive. helpful. I have been a Cortese Ford customer since 2005 and every experience with them has been positive. More

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