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Keith Osier
Keith Osier at Cortese Ford Lincoln

Keith Osier | Page 14

Service Department Manager

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

Contact Me
4.8
277 Reviews

Dealership Experience

25 yrs, 3 mos

Industry Experience

30 yrs, 3 mos

Languages Spoken

English English

4.8

277 Reviews

Write a Review

277 Reviews of Keith Osier

October 27, 2021

Dealership Rating
Employee Rating

After a rocky start, the entire team worked together to help me find a safe replacement vehicle for me and my children. I will be back for future car needs. More

by Mom car
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Rainey, Darren Sneddon, Chris Whaling , David Eichelberger, Darren V in Service

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Nov 09, 2021

Cortese Ford Lincoln responded

Thanks Mom Car!

September 20, 2021

Dealership Rating
Employee Rating

I Do not even own a Ford. Getting spammed by Cortese Ford. Please lose my contact information More

by 1menace2rite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Rhodes, Jack Hawes, Samantha Cortese , Dave Robinson, Ed Smith, Mark Williams, Patrick Zimmerman

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September 13, 2021

Dealership Rating
Employee Rating

Cortese Ford has always treated me well. Fair pricing, pleasant salesmen, with an excellent service department! More

by lew57ski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tommy Ciavarri

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Sep 15, 2021

Cortese Ford Lincoln responded

Thanks for the great review!

September 10, 2021

Dealership Rating
Employee Rating

Service manger was excellent on my request for the appointment and the service staff was there when I arrived all the work was done professional More

by Kgrasley4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 13, 2021

Cortese Ford Lincoln responded

Thanks Kgrasley4!

August 20, 2021

Dealership Rating
Employee Rating

Great service dept every time I go I’m treated great and my truck is always fixed and these guys are the best I’ve ever dealt with in 50 years More

by rveltre159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Rhodes, Jack Hawes , Dave Robinson, Ed Smith, Mark Williams, Patrick Zimmerman

Print
Aug 20, 2021

Cortese Ford Lincoln responded

THANK YOU FOR YOUR KIND WORDS!

August 18, 2021

Dealership Rating
Employee Rating

I have been bringing all of my vehicles, both Ford and other manufacturers to Keith Osier and Cortese for over 20 years. Would never go anywhere else. More

by jpeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes

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Sep 02, 2021

Cortese Ford Lincoln responded

Jpeg, we are so happy to read such a great review about Cortese Auto Block! Samantha Cortese Customer Relations Manager 585-277-3214

August 06, 2021

Dealership Rating
Employee Rating

Service is always amazing! All employees are awesome! Thanks you! More

by mack.peggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cortese, Samantha Cortese

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Sep 02, 2021

Cortese Ford Lincoln responded

mack.peggy, we're pleased to hear everything was completed to your satisfaction! Samantha Cortese Customer Relations Manager 585-277-3214

July 21, 2021

Dealership Rating
Employee Rating

Long history of buying from this dealership for its people that keeps me coming back to buy from a reputable dealer & getting a good deal. More

by ttsmith885
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Sneddon , Makayla Buscemi, Ron Christiano

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Sep 02, 2021

Cortese Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Cortese Ford Lincoln, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Samantha Cortese Customer Relations Manager 585-277-3214

June 28, 2021

Dealership Rating
Employee Rating

Not very happy with your service my truck was in your shop for 9 weeks still not fixed VERY DISAPPOINTED More

by dgraupman1262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Scott Rhodes, Jack Hawes , Dave Robinson, Ed Smith, Mark Williams, Patrick Zimmerman

Print

June 25, 2021

Dealership Rating
Employee Rating

I have been dealing with cortese for over 20 years do I need to say more ? More

by LAWRENCE.FEILER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tommy Ciavarri, David Eichelberger, Dave Robinson

Print
Sep 02, 2021

Cortese Ford Lincoln responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Samantha Cortese Customer Relations Manager 585-277-3214

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