Keith Osier | Page 16
Service Department Manager
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
Dealership Experience
25 yrs, 1 mo
Industry Experience
30 yrs, 1 mo
Languages Spoken
English
270 Reviews
Write a Review270 Reviews of Keith Osier
October 01, 2020
Wish I could help you more my Parkinson does not let me type v1erý1 1good 11 this little pit too k Over 20 minutes to do service was great all the people were helpful an1d friendly thank you wjbjr type v1erý1 1good 11 this little pit too k Over 20 minutes to do service was great all the people were helpful an1d friendly thank you wjbjr More
Other Employees Tagged: Scott Rhodes, Jack Hawes , Ron Christiano, Dave Robinson, Bryce Seeley, Ed Smith, Mark Williams, Patrick Zimmerman
September 20, 2020
Was received professionally and cordially by the service staff. I received telephone update of service needs and when the repair would be ready. Very nice service experience! staff. I received telephone update of service needs and when the repair would be ready. Very nice service experience! More
August 27, 2020
Service Manager, Keith and Darren were great to work with and went out of their way to help! They are very customer focused and went beyond my expectations! and went out of their way to help! They are very customer focused and went beyond my expectations! More
Other Employees Tagged: Darren
August 16, 2020
Best dealer that I have ever dealt with! Service department is 2nd to none! Have been dealing with them for over 9 years with always great products and backed by great service! department is 2nd to none! Have been dealing with them for over 9 years with always great products and backed by great service! More
Other Employees Tagged: Tommy Ciavarri, Patrick Zimmerman, Darren Van Orden 5*, Al Rosetter 5*.
July 17, 2020
Great dealer. Always courteous and helpful.Always Great dealer. Always courteous and helpful. Always there to help with anything. Answers to any questions I have. Give an accurate possible Great dealer. Always courteous and helpful. Always there to help with anything. Answers to any questions I have. Give an accurate possible wait time. Explain if there is a problem to be fixed. More
Other Employees Tagged: Patrick Zimmerman
July 17, 2020
Checked in with Keith Osier, for my oil/filter changed. Having a problem with door opening, and he said he would have them look at it. Took care of problem. Very courteous and understanding. Oil change I Having a problem with door opening, and he said he would have them look at it. Took care of problem. Very courteous and understanding. Oil change I thought was a little high, coupons would be nice. More
July 10, 2020
Great service and great people friendly people very clean service department all my questions were answered they gave me a rental car which was clean clean service department all my questions were answered they gave me a rental car which was clean More
Other Employees Tagged: Scott Rhodes, Jack Hawes , Dave Robinson, Ed Smith, Patrick Zimmerman
July 03, 2020
Professional, Quality work, Excellent I have done business with Cortese Service Dept. for 16 years. Everyone has always been, professional, done excellent service work, personnel are cou I have done business with Cortese Service Dept. for 16 years. Everyone has always been, professional, done excellent service work, personnel are courteous, friendly. Great More
Other Employees Tagged: Patrick Zimmerman, Darren Van Orden
July 02, 2020
Another perfect experience Went in for an oil change and tire rotation. While I was waiting, the service manager informed me that he had discovered that my car was awaiting a fa Went in for an oil change and tire rotation. While I was waiting, the service manager informed me that he had discovered that my car was awaiting a factory update to avert a possible problem. I had received the letter regarding this potential issue several months earlier but had forgotten all about it. The service department was able to make the necessary update (at no charge) while I was there. Thanks to their due diligence, my car is now up-to-date. More
Other Employees Tagged: Patrick Zimmerman

