Keith Osier | Page 16
Service Department Manager
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
Dealership Experience
25 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
Languages Spoken
English
277 Reviews
Write a Review277 Reviews of Keith Osier
January 14, 2021
Have purchased and serviced my vehicles here for years. A great group of individuals who have always treated me well. Never have had any issues at all. Great customer relationship. It isn't just abou A great group of individuals who have always treated me well. Never have had any issues at all. Great customer relationship. It isn't just about the service. Every time I come in Keith and Patrick (as well as others whos names I don't know) always take the time to ask how I've been doing etc. Very friendly team! More
Other Employees Tagged: Patrick Zimmerman
December 31, 2020
All my cars has been from Cortese!I’m so excited. They were great to me made me feel very welcome and I felt I made a good decision. service manager always keeps us informed and streamlines our service ap were great to me made me feel very welcome and I felt I made a good decision. service manager always keeps us informed and streamlines our service appointmen More
Other Employees Tagged: Ed Smith
December 08, 2020
Cortese Ford as usual was efficient, friendly and helpful. I have been a Cortese Ford customer since 2005 and every experience with them has been positive. helpful. I have been a Cortese Ford customer since 2005 and every experience with them has been positive. More
Other Employees Tagged: Patrick Zimmerman
October 21, 2020
I would definitely think twice about purchasing a Ford from Cortese!!!!!. I have a 2016 Ford Fusion that has been sitting at Cortese since August 2nd waiting for a new motor that is covered under warrant from Cortese!!!!!. I have a 2016 Ford Fusion that has been sitting at Cortese since August 2nd waiting for a new motor that is covered under warranty. And they aren’t doing anything to help me, I have had to pay out of pocket for a rental car for several months now and the expense is outrageous!!!!! I have spent over $2500 in rental car fees and the part is still not here!!!!!!! 😡😡😡 More
Other Employees Tagged: Scott Rhodes, Jack Hawes , Dave Robinson, Ed Smith, Mark Williams, Patrick Zimmerman
October 15, 2020
Its a disgrace, after buying a car and within one week the car broke down. I was not given a car.or rental after dropping off the car for fixing, its embrassing and unreasonable. I had to to spend additio the car broke down. I was not given a car.or rental after dropping off the car for fixing, its embrassing and unreasonable. I had to to spend additional money to move around until the car was fixed. More
Other Employees Tagged: Scott Rhodes, Jack Hawes , Dave Robinson, Ed Smith, Mark Williams, Patrick Zimmerman
October 05, 2020
Cortese Ford service department is the reason I always return to them for service. They always do an excellent job in a fast and efficient time. The service reps are always friendly and very helpful. High return to them for service. They always do an excellent job in a fast and efficient time. The service reps are always friendly and very helpful. High five to Patrick Zimmerman and Al Rossiter. More
Other Employees Tagged: Scott Rhodes , Patrick Zimmerman, Al Rossiter
October 01, 2020
Wish I could help you more my Parkinson does not let me type v1erý1 1good 11 this little pit too k Over 20 minutes to do service was great all the people were helpful an1d friendly thank you wjbjr type v1erý1 1good 11 this little pit too k Over 20 minutes to do service was great all the people were helpful an1d friendly thank you wjbjr More
Other Employees Tagged: Scott Rhodes, Jack Hawes , Ron Christiano, Dave Robinson, Bryce Seeley, Ed Smith, Mark Williams, Patrick Zimmerman
September 20, 2020
Was received professionally and cordially by the service staff. I received telephone update of service needs and when the repair would be ready. Very nice service experience! staff. I received telephone update of service needs and when the repair would be ready. Very nice service experience! More

