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Keith Osier
Keith Osier | Page 17
Service Department Manager
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
277 Reviews
Dealership Experience
25 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
Languages Spoken
English
277 Reviews
Write a Review
277 Reviews of Keith Osier
August 27, 2020
Service Manager, Keith and Darren were great to work with and went out of their way to help! They are very customer focused and went beyond my expectations! and went out of their way to help! They are very customer focused and went beyond my expectations! More
by kevinburtner
Verified CustomerOther Employees Tagged: Darren
August 16, 2020
Best dealer that I have ever dealt with! Service department is 2nd to none! Have been dealing with them for over 9 years with always great products and backed by great service! department is 2nd to none! Have been dealing with them for over 9 years with always great products and backed by great service! More
by lew57ski
Other Employees Tagged: Tommy Ciavarri, Patrick Zimmerman, Darren Van Orden 5*, Al Rosetter 5*.
July 17, 2020
Great dealer. Always courteous and helpful.Always Great dealer. Always courteous and helpful. Always there to help with anything. Answers to any questions I have. Give an accurate possible Great dealer. Always courteous and helpful. Always there to help with anything. Answers to any questions I have. Give an accurate possible wait time. Explain if there is a problem to be fixed. More
by jheidt4313
Other Employees Tagged: Patrick Zimmerman
July 17, 2020
Checked in with Keith Osier, for my oil/filter changed. Having a problem with door opening, and he said he would have them look at it. Took care of problem. Very courteous and understanding. Oil change I Having a problem with door opening, and he said he would have them look at it. Took care of problem. Very courteous and understanding. Oil change I thought was a little high, coupons would be nice. More
by AUGIE3854
July 10, 2020
Great service and great people friendly people very clean service department all my questions were answered they gave me a rental car which was clean clean service department all my questions were answered they gave me a rental car which was clean More
by Kgrasley4
Other Employees Tagged: Scott Rhodes, Jack Hawes , Dave Robinson, Ed Smith, Patrick Zimmerman
July 03, 2020
Professional, Quality work, Excellent I have done business with Cortese Service Dept. for 16 years. Everyone has always been, professional, done excellent service work, personnel are cou I have done business with Cortese Service Dept. for 16 years. Everyone has always been, professional, done excellent service work, personnel are courteous, friendly. Great More
by LEANDRAKOSMOSKI
Other Employees Tagged: Patrick Zimmerman, Darren Van Orden
July 02, 2020
Another perfect experience Went in for an oil change and tire rotation. While I was waiting, the service manager informed me that he had discovered that my car was awaiting a fa Went in for an oil change and tire rotation. While I was waiting, the service manager informed me that he had discovered that my car was awaiting a factory update to avert a possible problem. I had received the letter regarding this potential issue several months earlier but had forgotten all about it. The service department was able to make the necessary update (at no charge) while I was there. Thanks to their due diligence, my car is now up-to-date. More
by tljh
Other Employees Tagged: Patrick Zimmerman
July 01, 2020
Wonderful Experience With everything going on I was in a bit of a bind but with Cortese Ford they were able to get me financed, get me a truck and calmed my biggest fears With everything going on I was in a bit of a bind but with Cortese Ford they were able to get me financed, get me a truck and calmed my biggest fears of not having a way to get around. THANK YOU More
by brianfla38
Other Employees Tagged: Darren Sneddon , David Eichelberger, Burt Lyon, Ryan Ecoli
June 29, 2020
Friendly team at the service center! Very helpful team, very cordial and ready to help at a short notice sometimes. I can recommend them to any need service of their vehicles! Willy Very helpful team, very cordial and ready to help at a short notice sometimes. I can recommend them to any need service of their vehicles! Willy More
by wochaya
Other Employees Tagged: John Cortese, Wayne Rainey, Joe Cavallario, Samantha Cortese , Bill Clifford, David Eichelberger, Ed Smith
June 21, 2020
Dependable, friendly, experienced Cortese Ford is always a pleasure to deal with, we have purchased and serviced our vehicles there for over 20 years. Comfortable waiting room. Thank- Cortese Ford is always a pleasure to deal with, we have purchased and serviced our vehicles there for over 20 years. Comfortable waiting room. Thank-you More
by gwadsworth57
Other Employees Tagged: Darryl
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