Keith Osier
Keith Osier at Cortese Ford Lincoln

Keith Osier | Page 6

Service Department Manager

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

Contact Me
4.8
270 Reviews

Dealership Experience

25 yrs, 1 mo

Industry Experience

30 yrs, 1 mo

Languages Spoken

English English

4.8

270 Reviews

Write a Review

270 Reviews of Keith Osier

August 03, 2023

Dealership Rating
Employee Rating

Scheduling was easy. On arrival greeted awesomely and taken care of my vehicle and returned before expected time. Nice job from the team More

by gpardesi75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Cortese Ford Lincoln responded

Thanks for the great review and the 5 stars!!!

July 21, 2023

Dealership Rating
Employee Rating

As always, courteous, on time, kept me informed, asked for permission to initiate the job as it was not covered by my service plan. Cortese FORD is the only dealer I used for all my cards, all of them FO More

by Larry A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Rossester

Jul 21, 2023

Cortese Ford Lincoln responded

Larry, thanks for your business and the great review!!!

July 11, 2023

Dealership Rating
Employee Rating

On time on time, promise was capped knee appearance. Vehicle was ready need full of gas. People were pleasant, not too pushy. More

by xpolerjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes

June 23, 2023

Dealership Rating
Employee Rating

Very friendly, helpful and efficient. Didn’t wait as long as I expected to. I’ll come back again. More

by Wjkuntz
Service Time
Recommend Dealer
Yes
Jun 26, 2023

Cortese Ford Lincoln responded

Thanks so much for your business. We appreciate you!

June 20, 2023

Dealership Rating
Employee Rating

For vehicle appt Cortese Ford was great, and AL Rosseter was great for communication for my vehicle being taken care of. Thank you AL for being there for all us customers!!! More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes, Darren Van Orden , Al Rossester, Patrick Zimmerman

Jun 26, 2023

Cortese Ford Lincoln responded

Judy we thank you for your business.

June 16, 2023

Dealership Rating
Employee Rating

There are fifteen words as a minimum so this is fifteen words in one sentence. More

by No-one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes

June 16, 2023

Dealership Rating
Employee Rating

It was nice and clean they were polite and they got me out as quick as they could More

by wade.anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes

June 02, 2023

Dealership Rating
Employee Rating

Great service department with prompt response. The Ford master mechanic, Harry DeVoe, always solves car problems in a timely manner. More

by ERICUENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Van Orden

Jun 02, 2023

Cortese Ford Lincoln responded

Thank you for the great review!!!!

May 25, 2023

Dealership Rating
Employee Rating

Outstanding service Great demonor, easy to talk to courteous, Knowledgeable ,helpful. diidn t have to wait to long. More

by SANTANAHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Rossester

May 19, 2023

Dealership Rating
Employee Rating

Excellent service ALWAYS at Cortese Ford Jack Hawes is knowledgeable helpful and conscientious and trustworthy Always asks if there are any issues that need to be looked at Al and Keith in Service are More

by swathes-musings.0t@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes , Al Rossester

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