Keith Osier
Keith Osier at Cortese Ford Lincoln

Keith Osier | Page 9

Service Department Manager

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

Contact Me
4.8
277 Reviews

Dealership Experience

25 yrs, 3 mos

Industry Experience

30 yrs, 3 mos

Languages Spoken

English English

4.8

277 Reviews

Write a Review

277 Reviews of Keith Osier

January 13, 2023

Dealership Rating
Employee Rating

Very pleasant experience. When we need to buy a car again we will be back. More

by hstartup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes

Jan 16, 2023

Cortese Ford Lincoln responded

Thank you so much for the amazing review!

December 26, 2022

Dealership Rating
Employee Rating

The service was great and the vehicle was done at the time that it was promised to be done. More

by s-johantgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Rhodes

Dec 28, 2022

Cortese Ford Lincoln responded

Thank you so much for the amazing review!

December 07, 2022

Dealership Rating
Employee Rating

Was great! But what else could I say I was An employee at that time. More

by PATTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes, Darren Van Orden , Al Rossester, Susan Johantgen

Dec 07, 2022

Cortese Ford Lincoln responded

Thank you for the great review!

December 01, 2022

Dealership Rating
Employee Rating

We just purchased a new Expedition from Cortese. The salesperson Josiah Heath was very helpful and knowledgeable. He was very patient, not pushy and showed his knowledge being able to answer all our More

by gosman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Rhodes, Darren Sneddon, Darren Van Orden , Al Rossester, Patrick Zimmerman, Josiah Heath

Dec 03, 2022

Cortese Ford Lincoln responded

Thank you so much for the awesome review! We appreciate your business!

December 01, 2022

Dealership Rating
Employee Rating

My first time in the repair department due to a manufacturing recall and I received top of the line service. Thank you Cortese‼️ More

by kenshawn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Rossester

Dec 03, 2022

Cortese Ford Lincoln responded

Thank you so much for the great review!

November 30, 2022

Dealership Rating
Employee Rating

Cortese Ford has been our go to dealership for over 50 years. The service department is the key to that. They have continually performed very well and the service tech’s always make you feel right at home More

by gosman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Rhodes, Darren Sneddon, Darren Van Orden , Al Rossester, Patrick Zimmerman, Josiah Heath

Dec 03, 2022

Cortese Ford Lincoln responded

Thank you so much for the amazing review!

October 28, 2022

Dealership Rating
Employee Rating

Bad customer service. They don't care about the customer at all or fixing your vehicle properly. My vehicle was there 3 times for the same problem and still not fixed and More

by Jbyrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Cortese, Jack Hawes

Oct 29, 2022

Cortese Ford Lincoln responded

Customer satisfaction is our highest priority here at Cortese. We would never want one of our customers to leave our dealership feeling unhappy. I hope we can change your mind about our dealership as we appreciate your business and hope to earn it again for any of your automotive needs in the future. Give me a call at 585-277-3287 or email me at S-Cortese@corteseauto.com so we can go over your concerns. Thank you, Samantha Cortese

October 17, 2022

Dealership Rating
Employee Rating

The service was really good, great mechanic and the service counter guys were very helpful. More

by Cap
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes , Harry technition

Oct 18, 2022

Cortese Ford Lincoln responded

Thank you so much for the awesome review! We appreciate your business and if you need anything please feel free to call or stop by

October 14, 2022

Dealership Rating
Employee Rating

Harry as always took great car of my 2021 GT500. The guys at the counter are helpful also a bunch of good guys. Dennis Capriotti More

by Cap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Rhodes, Jack Hawes, Darren Van Orden , Dave Robinson, Al Rossester, Ed Smith, Patrick Zimmerman, Harry technition

Oct 15, 2022

Cortese Ford Lincoln responded

Dennis, thank you for the awesome review!

October 05, 2022

Dealership Rating
Employee Rating

Excellent customer service. My vehicle was ready on time but the cost was pricey. $878. More

by aanih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Van Orden , Patrick Zimmerman

Oct 05, 2022

Cortese Ford Lincoln responded

Thank you so much for the great review!

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