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Keith Osier
Keith Osier | Page 10
Service Department Manager
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
277 Reviews
Dealership Experience
25 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
Languages Spoken
English
277 Reviews
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277 Reviews of Keith Osier
October 04, 2022
Great service. Got the work done in record time and I was able to pick my vehicle up ahead of time. Got the work done in record time and I was able to pick my vehicle up ahead of time. More
by gosman
Verified CustomerOther Employees Tagged: Scott Rhodes, Darren Van Orden , Al Rossester, Patrick Zimmerman
September 29, 2022
Car was brought in for Ford ordered callback so there is not much to rate. You are still top rate with me even after so many years. Everyone is always pleasant and helpful and informative. Al always, thanks not much to rate. You are still top rate with me even after so many years. Everyone is always pleasant and helpful and informative. Al always, thanks for the service. More
by akelly4
Other Employees Tagged: Darren Van Orden
September 23, 2022
Easy to schedule an appointment and timely. The vehicle was serviced right away. In and out. The vehicle was serviced right away. In and out. More
by momroggow
Other Employees Tagged: Darren Sneddon , Not sure
September 01, 2022
Zak was a great salesperson we are very pleased with our purchase and had a great experience. Thank you Zak purchase and had a great experience. Thank you Zak More
by porkchopexpress79
Other Employees Tagged: John Cortese, Darren Sneddon, Samantha Cortese
August 18, 2022
Great customer service the management team answered and my question and solved my issue I was having my question and solved my issue I was having More
by KMCCORMI
Other Employees Tagged: Darren Van Orden , David Eichelberger
July 07, 2022
Service was fair. Waited 3hrs for a 1hr job, was charged labor for the delivery time of part. Paid receipt didnt have what work and parts were done. I had to call a re Waited 3hrs for a 1hr job, was charged labor for the delivery time of part. Paid receipt didnt have what work and parts were done. I had to call a request a detailed printout of service performance. One week later, same sensor issue still happening on my Ford Explorer that I paid to be replaced. Friendly enough staff, just not detailed in parts and breakdown to customer for services rendered. That being said, and being I need more service done on my Explorer. I will NOT be returning. I will be going elsewhere. Follow up is key More
by pazomc
July 05, 2022
My experience was great. I was unexpectedly forced to buy a new vehicle, and it wasn’t a good time for me. Everyone at the dealership, the service department, the receptionis I was unexpectedly forced to buy a new vehicle, and it wasn’t a good time for me. Everyone at the dealership, the service department, the receptionists, my sales person and the finance manager really made it easy for me. I really appreciate it, and I love my new vehicle. More
by jsneddon71
Other Employees Tagged: Darren Sneddon
June 28, 2022
Had a problem with my air conditioner Cortese did a great job in corrective action both service and cost Thank you job in corrective action both service and cost Thank you More
by KMCCORMI
Other Employees Tagged: John Cortese, Jack Hawes, Darren Van Orden , David Eichelberger, John cortese
June 20, 2022
my experience was very good I would recommend this dealership to my friends and family dealership to my friends and family More
by rb2
Other Employees Tagged: Scott Rhodes, Jack Hawes , Dave Robinson, Ed Smith, Patrick Zimmerman
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