Keith Osier | Page 10
Service Department Manager
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
Dealership Experience
24 yrs, 11 mos
Industry Experience
29 yrs, 11 mos
Languages Spoken
English
263 Reviews
Write a Review263 Reviews of Keith Osier
May 14, 2022
Every time I take my car in or call and speak to someone, I get great service and great customer service I get great service and great customer service More
Other Employees Tagged: Scott Rhodes, Patrick Zimmerman, Jack Hawes , Dave Robinson, Ed Smith
May 13, 2022
Excellent sales and service form everyone. I came in for an oil change and came out with a new car! I came in for an oil change and came out with a new car! More
Other Employees Tagged: Darren Sneddon, Jack Hawes, Phil Valenti , Bryce Seeley, Kevin Mack
May 04, 2022
The service is very good 👍 I recommend that everyone comes here for all their cars needs. comes here for all their cars needs. More
Other Employees Tagged: Jack Hawes
April 28, 2022
As always, I was greeted promptly and courteously for my routine service appointment of a highly treasured and fairly rare 2020 Shelby GT500 Bring member of several Mustang/Shelby enthusiasts clubs and gr routine service appointment of a highly treasured and fairly rare 2020 Shelby GT500 Bring member of several Mustang/Shelby enthusiasts clubs and groups that literally span the planet, I see a lot of feedback from other Shelby (and Mustang) re: the service experiences they have. Nearly all are positive to one degree or another, but some folks report situations that reflect situations that show how easy it is for even a seemingly simple procedure can go wrong. In the case of our service visits to Cortese Ford, every maintenance procedure has been perfectly. We have had no need for any repair work as the 2020 GT500 was built so well. It is the first time I have acquired a new vehicle that needed absolutely no work to be done under warranty. At best our other vehicles have all needed "something," no matter how minor it may have been. We seem to be acquired a truly perfect built vehicle. No small feat considering the complexities found in any modern automobile, but especially so with such a lofty high performance vehicle. In any event, Lynda and remain (not unsurprisingly) raving fans of the folks at Cortese Ford. We have purchased (used) vehicles from them in the past, as well as the 2020 GT500, and every deal was clean and a good experience. The same can be said of our service (and parts) experiences as well. Funny as it may seem, I actually look forward to visiting their store. More
April 25, 2022
Excellent customer service. Everyone was professional, knowledgeable and nice.I will recommend cortese ford. Thanks Everyone was professional, knowledgeable and nice.I will recommend cortese ford. Thanks More
Other Employees Tagged: Scott Rhodes, Patrick Zimmerman, Jack Hawes, Samantha Cortese , Dave Robinson, Ed Smith
April 23, 2022
Professional and friendly service. Very thorough process and positive experience. Would recommend to family and friends. Very thorough process and positive experience. Would recommend to family and friends. More
Other Employees Tagged: Chris Whaling , Donna Spofford
April 04, 2022
All done in time but tech forgot to put the plastic lock pin on the door after it was disassembled, i was lucky i noticed the same week and found it on the seat it could have been lost. pin on the door after it was disassembled, i was lucky i noticed the same week and found it on the seat it could have been lost. More
March 25, 2022
Cortese Service is top notch. From the Techs to the Service Manager they are very helpful and make sure you understand what needs to be repaired. Thank you very much for all you From the Techs to the Service Manager they are very helpful and make sure you understand what needs to be repaired. Thank you very much for all your hard work. More
Other Employees Tagged: Patrick Zimmerman , Darren Van Orden

