Keith Partin | Page 5

Missed doing my tire rotation. Also, I didn’t like that the glass company was looking at every car as it came in trying to sell their work. Also, I didn’t like that the glass company was looking at every car as it came in trying to sell their work. More

by brownboxerelixers Verified Customer Verified Customer

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Always greeted with a eagerness to help. Very polite, and amazing service is always provided Very polite, and amazing service is always provided More

by keyasia11 Verified Customer Verified Customer

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Horrible customer service here. I made an appointment and showed up- my service advisor Keith sent me home saying they wouldn't be able to get to me in over a week. What's the poi I made an appointment and showed up- my service advisor Keith sent me home saying they wouldn't be able to get to me in over a week. What's the point of having an appointment. He rescheduled me to come back- when I got there - there were no rental cars available- so I ubered home, got a call to come back and get a rental- the uber you sent took me to some sketchy hotel- with no explanation. So I had him take me to the dealership. When i got there- no one knew what was going on- So i just asked for my car back- so I can take it somewhere better. When I purchased my Wagoneer from you guys- I was promised a Wagoneer as a rental when I have service. The 1st time I was there- i was thrown into some crappy Jeep Patriot or something. This time I was going to have to pay for my own Ford Focus or whatever. All around empty promises from the sales department, and incredibly horrible communication and customer service from the Service department. If Wagoneer wants to be like Cadillac or Mercedes- they need to tune up the service department here. It's bad enough I have to bring the car back for a second time to fix the same issue- because they didn't fix it the first time. Now I have to find a new dealership. This is my 7th Jeep/Dodge vehicle. Never had a problem before. I will never buy from Central FL CJDR again, that is for sure. I have such a bad taste from this experience, I probably will not purchase another CJDR vehicle again. Very unhappy. More

by jwright38 Verified Customer Verified Customer

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Service was good, definitely be back for another hour change. When there without an appointment and got out in a decent time. change. When there without an appointment and got out in a decent time. More

by nemesisprime97 Verified Customer Verified Customer

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It was my first time! Not much to say yet. Will check the next time I go. Not much to say yet. Will check the next time I go. More

by marciaromerousa Verified Customer Verified Customer

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The dealerships service department is efficient, professional, and customer-focused, ensuring timely and high-quality vehicle maintenance. I recently had the pleasure of working with Keith as my professional, and customer-focused, ensuring timely and high-quality vehicle maintenance. I recently had the pleasure of working with Keith as my service advisor, and I couldn't be more satisfied with the experience. Keith was incredibly professional and attentive throughout the entire process. He communicated clearly, explaining all the services and costs in a way that was easy to understand. Keith's friendly and approachable demeanor made me feel comfortable asking questions, and he addressed all my concerns thoroughly. His dedication to providing excellent customer service was evident, and I truly appreciated his efforts to ensure my satisfaction. Overall, I highly recommend Keith as a service advisor. Thank you, Keith, for your exceptional service! More

by kayleekram Verified Customer Verified Customer

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Justin the shop foreman is the best, and I wouldn’t want to deal with anyone else besides him to deal with anyone else besides him More

by jcaffrey1989 Verified Customer Verified Customer

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we were offered a great deal for bringing a jeep compass and another used vehicle we purchased here for service. very transparent and great service, will be returning for future needs! and another used vehicle we purchased here for service. very transparent and great service, will be returning for future needs! More

by tiffany.schneider24 Verified Customer Verified Customer

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When I arrived for the service, I made a point to demonstrate that I was missing a lug nut on one of my wheels since my last service visit. Something I had not noticed until quite a few days after th demonstrate that I was missing a lug nut on one of my wheels since my last service visit. Something I had not noticed until quite a few days after the service. I went to pick up the car in a hurry and I did not notice that I was still missing the same lug nut as well as all of my tire air valves covers.. More

by thomas.steagall Verified Customer Verified Customer

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He did a really good job I’m very happy with the outcome of jeep of jeep More

by diaze12 Verified Customer Verified Customer

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