Keith Sutton | Page 3

Displayed exceptional customer service. Went above and beyond, which made me feel well taken care of. Went above and beyond, which made me feel well taken care of. More

by stllindsey Verified Customer Verified Customer

Report | Print

My first visit to the service department was a great experience. The service manager was very kind, soft spoken, and attentive to my situation. Despite a horrendous snowstorm the night before, he was ab experience. The service manager was very kind, soft spoken, and attentive to my situation. Despite a horrendous snowstorm the night before, he was able to get my oil change and tire rotation completed quickly with just a skeleton crew. I'll be back! More

by kingdave7591 Verified Customer Verified Customer

Report | Print

Quick service for my first time visit. Keith was friendly and informative. Everybody treated me well. Keith was friendly and informative. Everybody treated me well. More

by eddfred Verified Customer Verified Customer

Report | Print

The service department was kind and helpful. I was in and out quickly. I will go there again in the future. I was in and out quickly. I will go there again in the future. More

by Skehlmann Verified Customer Verified Customer

Report | Print

I could not have asked for a better person to handle my situation with my all-but-dead Kia Sportage. Fron the time my vehicle was towed into Jim Butler-Kia, to the time I was notified it was ready to rock situation with my all-but-dead Kia Sportage. Fron the time my vehicle was towed into Jim Butler-Kia, to the time I was notified it was ready to rock and roll, Keith was in constant contact with me throughout the entire process! Thank you so much for your professionalism and courtesy! More

Report | Print

Overall great experience. Keith was very courteous, it’s a comfortable waiting environment and all the staff are super helpful. Keith was very courteous, it’s a comfortable waiting environment and all the staff are super helpful. More

by patrickjkelly80 Verified Customer Verified Customer

Report | Print

Efficient and on time. Jim Butler Kia delivered what they promised. Keith Sutton represents them well. Jim Butler Kia delivered what they promised. Keith Sutton represents them well. More

by margie_bange Verified Customer Verified Customer

Report | Print

First you didn't say that there would be a charge to use my credit card until I was there ready to pay. I would have made other arrangements if I had known. Also, you didn't fix the problem. It still mak my credit card until I was there ready to pay. I would have made other arrangements if I had known. Also, you didn't fix the problem. It still makes the vibration/knocking stutter. So I paid $5000 for nothing. More

by nluebbers Verified Customer Verified Customer

Report | Print

Butler is perhaps the best dealership I’ve ever delt with. Great people, know their stuff. with. Great people, know their stuff. More

by debanks Verified Customer Verified Customer

Report | Print

Great experience with the service department. Well Done! Good job diagnosing and getting the parts overnighted to get the repairs done timely. Thanks Well Done! Good job diagnosing and getting the parts overnighted to get the repairs done timely. Thanks More

by jgilliam292 Verified Customer Verified Customer

Report | Print