Keith Sutton
Keith Sutton at Jim Butler KIA

Keith Sutton | Page 49

Service Advisor

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

Contact Me
4.8
808 Reviews

Welcome to the Jim Butler Kia website, a fast and convenient way to schedule your next service visit. Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction. Click link to get started http://www.jimbutlerkia.com/service-appointment/

Dealership Experience

18 yrs, 1 mo

Languages Spoken

English English

4.8

808 Reviews

Write a Review

808 Reviews of Keith Sutton

September 17, 2024

Dealership Rating
Employee Rating

They are very helpful and listens and always tells me what needs to be done. They treat me as a special person and. Being handicapped they help me move from place to place. They are a group I refer all More

by barb.a.powers
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rodger Harman, Kenny Kent

September 16, 2024

Dealership Rating
Employee Rating

Had my Telluride in service for installation of a new tow hitch and harness. The install went smoothly and was completed in the timeframe Jim Butler Kia had promised. Was very happy with Keith Sutton in se More

by wegeorges
Service Price Transparency
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Recommend Dealer
Yes

September 16, 2024

Dealership Rating
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Easy to schedule and recalls were quickly done. Customer service was excellent and no issues More

by rxkfry
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 14, 2024

Dealership Rating
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I have always had great experiences at Jim Butler Kia! I had a recall that needed to be serviced, so I took it to a dealership closer to my house. Ultimately, they never fixed the recall and just wanted More

by h2hovis
Service Price Transparency
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Recommend Dealer
Yes

September 13, 2024

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Excellent service every was ok, all very clean and the service was too quick, I will recommend to my friends More

by cuauh.perez
Service Price Transparency
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Recommend Dealer
Yes

September 13, 2024

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Dealership is efficient and well equipped to handle all auto services. The facility has all the amenities for waiting customers. More

by efsarino
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Recommend Dealer
Yes

September 13, 2024

Dealership Rating
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I am a repeat buyer at Jim Butler Kia. I choose this dealership because of Keith Sutton in Service. I’ve been having my old and now my new Kia’s serviced here for almost 15 years and Keith More

by abcdewing
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jean Silverio

September 13, 2024

Dealership Rating
Employee Rating

Friendly salesman, quick service, honest and upfront without any pressure, and very comfortable dealership. Will come back More

by nicholasjstafford
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Recommend Dealer
Yes

September 11, 2024

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Employee Rating

Jonathan was excellent with setting clear expectations, provided a comfortable experience with the planned service and was clear with the service summary when it was done. Thanks! More

by GPF
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Hutchens

September 10, 2024

Dealership Rating
Employee Rating

Made the appointment weeks in advance for a recall. After sitting for hours I was informed they didn't have the right part to fix the recall. I had to take a day off work. More

by reneighbor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tammie Baker

Sep 10, 2024

Jim Butler KIA responded

My name is Jake, I am the Service Manager at Jim Butler Kia. I am very sorry to hear about your recent visit. I would definitely like to hear more about your experience. I know there are recalls that the vehicle has to be inspected first and parts ordered by VIN, so we cannot have parts here. Our employees are generally very good at letting people know up front if a recall, or repair will take multiple visits.

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