Keith Ural
Keith Ural at Toyota Marin

Keith Ural | Page 11

Direct Sales Manager

Toyota Marin

445 Francisco Boulevard East
San Rafael, CA 94901

not yet
rated
140 Reviews

I am raised in New Orleans and moved to Marin at 27 and never left. I have raised 4 children with the same wife of many years and I believe that because a car or truck will mostly depreciate faster than anything else we put money into, it pays to get into the philosophical conversation of "how much car do I need and care about and what will it cost me". I've led this dealership in sales these last 11 years and have Finance and Managerial experience during my stay at Toyota Marin (the only dealership I've ever worked at.)

not yet
rated

140 Reviews

Write a Review

Dealership Experience

16 yrs, 10 mos

Industry Experience

16 yrs, 10 mos

Specialties & Trainings

Finance, Hybrids, Tacomas, everything Toyota

140 Reviews of Keith Ural

December 03, 2015

Dealership Rating

Wonderful Experience I wold like to take a moment to thank Keith Ural for such a wonderful car buying experience at Marin Toyota. My wife and I had a really wonderful More

by God
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Direct Sale Manager

Dec 14, 2015

Toyota Marin responded

Thanks so much for this wonderful review about your car buying experience. We always enjoy hearing from our customers. I am pleased to hear that Keith was very friendly and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs. Until then, dont forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

November 30, 2015

Dealership Rating
Employee Rating

Appreciate Keith Ural's help finding a new car I was referred by a friend to Keith Ural to help find a new car. While in the end I did not buy a Toyota, Keith still found the car I was looking for More

by jasong955
Customer Service
Friendliness
Recommend Dealer
Yes
Dec 04, 2015

Toyota Marin responded

We're glad to hear that your visit went so well and Keith was there to provide you with such exceptional service. We hope you can visit Toyota Marin again in the not so distant future Until then, don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

November 30, 2015

Dealership Rating

I recommend Keith Ural with Toyota Marin My experience with Toyota Marin was pretty seamless due to Keith Ural. He is a great salesman who does not push you or rush you and is very knowledge More

by mmorrone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 04, 2015

Toyota Marin responded

Thank you for stopping by to leave this wonderful review. Keith is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new vehicle. If you have any questions with regards to your vehicle, please do not hesitate to come see us Also, don't forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

October 03, 2015

Dealership Rating

A great Toyota Dealership Good salespeople. I enjoyed getting my car from Keith. Fast, friendly and efficient service. This is my 4th Toyota leased here. I am happy to recommen More

by Dhanyam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 09, 2015

Toyota Marin responded

Dhanyam, Thank you for taking the time to share your feedback. I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your recent lease from Toyota Marin. We cant wait to see you for your next visit. Until then, dont forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

September 30, 2015

Dealership Rating

Car shopping made easy, thanks Keith! My experience of buying my new/used car couldn't have been easier or more friendly. Every step of the process was smooth and before I knew it I had j More

by tom3625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 07, 2015

Toyota Marin responded

Tom, Thank you for your kind words and congratulations on your purchase. We are very happy to hear that it was a smooth process for you as we know buying a vehicle takes time out of your day. We hope you are enjoying your Toyota Highlander, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Mike Christian General Manager

September 29, 2015

Dealership Rating

Keith Ural Is an Awsome I drove to Marin Toyota last week to test drive a Prius. I haven't bought a new car in probably 20 years and was just going to test drive, I was curi More

by HawaiianIris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 07, 2015

Toyota Marin responded

Thanks for this marvelous review and congratulations on your new vehicle. We are so pleased that Keith was able to provide you with such exceptional service. Enjoy your new 2015 Toyota Prius and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

August 26, 2015

Dealership Rating

Very pleasant This is my 3rd Prius. I was ready for a bit of a change and Keith Ural showed me the Prius V, which I liked instantly. Now that I've driven it to th More

by debbie
Recommend Dealer
Yes
Aug 27, 2015

Toyota Marin responded

Thank you for the kind words, Debbie. We are so very pleased that Keith could make your leasing experience much easier, and we believe that's how it should be. We are sincerely grateful for your trust in our business. We hope you are enjoying your new Prius, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

August 04, 2015

Dealership Rating

Great Service Working with Keith Ural was a wonderful experience. Being a young woman in her 20's I was skeptical buying a car all by myself. He worked with me for More

by nancyangulo2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 06, 2015

Toyota Marin responded

I am happy to hear you are enjoying your purchase, Nancy. At Toyota Marin, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Keith was able to show you dedicated and personalized service. Please let us know if you need help or information about anything to do with your vehicle. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

July 28, 2015

Dealership Rating

totally amazing...could not be happier with my experience! keith ural completely shatters the stereotype of the nightmarish experiences many consumers expect to have to deal with when shopping for a vehicle. h More

by artshed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cathie Badger

June 30, 2015

Dealership Rating

Keith Ural and Team Rock! My husband and I went to this dealership because they are part of the Costco Auto Sales Program and we were looking to see what they had to offer. The More

by Jesse65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cathie Badger , Jay

Jul 06, 2015

Toyota Marin responded

Thank you so much for your terrific review about our dealership. We’re elated to hear that we provided you and your husband with the best auto buying experience you’ve ever had! If you have any automotive needs in the future, please let us know. Also, don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

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