Keith Zarembski
Keith Zarembski at BMW of Darien

Keith Zarembski

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.7
93 Reviews
4.7

93 Reviews

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93 Reviews of Keith Zarembski

May 21, 2025

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Employee Rating

Very poor customer service. Act like they could care less about solving issues and interacting with customers. Would not recommend. More

by Blank
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Service Time
Service Communication
Recommend Dealer
No
May 22, 2025

BMW of Darien responded

This feedback is discouraging, as we strive to provide attentive and helpful service. If you're open to discussing further or have any unresolved issues, please reach out at your convenience. Thank you, Trevor Martin - Service Manager - 203-662-2027

May 16, 2025

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Employee Rating

Extended warranty for lower blinds not honored lame excuse, broke from scratch on bumper refund!!! More

by seancahearn
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Service Communication
Recommend Dealer
No

May 01, 2025

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Keith was professional and respectful. He called me before doing any work on the car and gave me specifics as to why they should be dine, as well as scenarios if they weren’t performed. I More

by Trace
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Recommend Dealer
Yes
May 02, 2025

BMW of Darien responded

We're delighted to hear that Keith provided you with such a professional and respectful experience at BMW of Darien. It's great to know you felt well cared for throughout the process. Thank you for sharing your feedback!

April 24, 2025

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Had another great experience as always with BMW of Darien. They are friendly, knowledgeable people who seem to care about their customers. The More

by Graffdds
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Recommend Dealer
Yes
Apr 25, 2025

BMW of Darien responded

Thank you for sharing your positive experience with BMW of Darien! We're delighted to know our team continues to provide friendly and knowledgeable service. We appreciate your support and look forward to seeing you again!

April 21, 2025

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Good service staff. Very accommodating. Friendly gave good recommendations happy with the services I received. More

by Db
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2025

BMW of Darien responded

We're delighted to hear that our service staff at BMW of Darien provided you with accommodating and friendly assistance. Thank you for sharing your positive experience, and we're glad you're happy with the recommendations!

April 13, 2025

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Employee Rating

Even with the current construction the service was excellent. Courteous and helpful all the time More

by craigconoscenti
Service Price Transparency
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Recommend Dealer
Yes
Apr 14, 2025

BMW of Darien responded

Thank you for reviewing BMW of Darien! Have a stellar day!

April 09, 2025

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Went in for annual servicing; like getting visual summary of underside and what needs to be done More

by dpyee
Recommend Dealer
Yes
Apr 09, 2025

BMW of Darien responded

Thank you for visiting BMW of Darien! It was a pleasure to assist you!

March 04, 2025

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We’ve leased many cars from Sebastian and every time it’s like dealing with a friend. He makes us feel totally comfortable and the process is very smooth. More

by xtinap11
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Finance Experience
Recommend Dealer
Yes
Mar 05, 2025

BMW of Darien responded

It's wonderful to hear that Sebastian consistently provides a friendly and smooth leasing experience at BMW of Darien. We appreciate your continued trust in us—enjoy the road ahead!

February 28, 2025

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Employee Rating

Excellence service done and very kind and professional service people actually everyone of them so helpful and awesome More

by Sugiyu315
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

BMW of Darien responded

We're delighted to hear that you had such a positive experience with our team at BMW of Darien! Thank you for recognizing their professionalism and helpfulness. We look forward to serving you again in the future!

February 13, 2025

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Employee Rating

Luigi was exceptional. His service was excellent and I would give a 5 star rating. More

by Ladybug
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

BMW of Darien responded

Thanks for sharing this praise for Luigi at BMW of Darien! Safe travels from the entire team.

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