Kelcey Jordan
Kelcey Jordan at Southern Ford

Kelcey Jordan

Sales Manager

Southern Ford

12896 Jefferson Ave
Newport News, VA 23608

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4.6
36 Reviews

Dealership Experience

1 yr, 11 mos

Industry Experience

7 yrs, 9 mos

4.6

36 Reviews

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36 Reviews of Kelcey Jordan

February 19, 2026

Dealership Rating
Employee Rating

This absolutely was one of easiest purchases I've ever made for a vehicle. They listened to my needs and did try to oversell me into another vehicle and seemed very interested in making me happy. More

by 27BOBBYWOOLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 27, 2026

Dealership Rating
Employee Rating

Jake and Demetrius were super helpful and got me everything I wanted and needed in my new Ford Bronco! They also worked in all the maintenance costs for the next 9 years into the price of the car so More

by Michaelsauntsarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Demetrius Alexander, Elijah Bobinger , Jake Lynch

January 25, 2026

Dealership Rating
Employee Rating

Was very quick turnaround with service all questions asked and needs they were able to provide me accurate information and very great customer service and car my car salesman Jarvis was top tier enjoyed More

by KLEANKUTNUPE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 17, 2026

Dealership Rating
Employee Rating

I will say do not ever, I mean EVER take your vehicles to them because they will tell you it will be ready in 1 week but instead that one week turns into 6 months. It’s better to trash your vehicle than to More

by Qdurani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 04, 2026

Southern Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnf@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 17, 2025

Dealership Rating
Employee Rating

We love Southern Ford and this is our 3rd purchase from them. We have not had a bad experience or sales person yet. I also referred my best friend who bought a car from there too. Keep up the good work. Y More

by Billy Kachuba/ Rhonda Kachuba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Phillips, Curtis Grubbs , Patrick George, Joe Jensen, Clayton, Michael and Jay

October 21, 2025

Dealership Rating
Employee Rating

I had a wonderful experience and would definitely recommend any one to come here for a great deal More

by ANDREWBASS5121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Phillips, Josh Cobb , Joe Jensen

October 04, 2025

Dealership Rating
Employee Rating

Overall experience: 10/10. The team here from Josh being my sales guy to Kelcey being an extremely helpful manager, to the finance department explaining everything in easy t More

by corey s.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Cobb

Oct 04, 2025

corey s. responded

Thank you for everything!

September 13, 2025

Dealership Rating
Employee Rating

Have complete confidence in the service department. 10x better than the last dealership we had before More

by louhughes2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall, Stephanie Spangler, Robert Johnson, Kevin Phillips , MATTHEW CARTER, Jeff Dobson, QUERIDA WILLIAMS

September 12, 2025

Dealership Rating
Employee Rating

I find everyone I have any contact with to be pleasant and always happy to be of assistance. More

by LINDA.PINARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

September 10, 2025

Dealership Rating
Employee Rating

We recently purchased a 2025 Ford F 150 from Southern Ford. Cody Clark was our salesman. We had a very positive experience. Cody was very responsive to follow up communications and provided excellent ser More

by Keith Newnam
Recommend Dealer
Yes

Other Employees Tagged: Cody Clark, Demetrius Alexander

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