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Keli Morin
Keli Morin at Family Ford of Enfield

Keli Morin | Page 8

Service Manager

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.7
236 Reviews
4.7

236 Reviews

Write a Review

236 Reviews of Keli Morin

April 30, 2024

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Employee Rating

The service was very efficient. Everyone we dealt with was very courteous and helpful. We were given a ride home and had a pleasant conversation with a nice driver. More

by Jrw285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers

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May 01, 2024

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

April 27, 2024

Dealership Rating
Employee Rating

Terrible service charged me $250 for a diagnostics they didn’t check the whole vehicle More

by paulmike1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

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May 02, 2024

Family Ford of Enfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 18, 2024

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Employee Rating

Overall perfect service AND friendly customer service , repair and I will change was really good More

by umtkm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers

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Apr 19, 2024

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

April 15, 2024

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Employee Rating

Always professional, the staff is friendly and courteous. The facility is clean and comfortable place to wait if you have to More

by mcarragher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

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Apr 15, 2024

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

April 13, 2024

Dealership Rating
Employee Rating

Always get good service at family ford, sometimes prices are a bit high, but the work is good More

by LALU58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

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Apr 14, 2024

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

April 06, 2024

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Employee Rating

The staff was excellent and the work was just fine . I would recommend Family Ford in the future. More

by fppeg@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Agnes Pusztai, Kim Moore

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Apr 08, 2024

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 04, 2024

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Employee Rating

They have been good to me for the last 4 vehicles I've bought here. Decent sales folks. Great service. More

by gerrybarnett.c10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Suarez, Billy Genereux, Agnes Pusztai , Colin Twigg

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Apr 04, 2024

Family Ford of Enfield responded

Thank you for your business and this review, Gerry. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 04, 2024

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Employee Rating

Good people and very helpful. They have very knowledgeable staff and a good turnaround. Would recommend them to others. More

by YZF891
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin

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Apr 04, 2024

Family Ford of Enfield responded

We are very happy to hear Keli provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 23, 2024

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Employee Rating

Was told my truck wasn’t serviced because tech couldn’t open hood. Acorn was actually stuck in there I’m not happy about this mid judgement More

by Tiffnunes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jay

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Mar 27, 2024

Family Ford of Enfield responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 04, 2024

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Employee Rating

Ken, and the staff at the service counter are absolutely amazing. I was very upset and Ken just brought me back to earth. LOL, Thank you for your Extremely quick service and qualtiy work. More

by charles.travali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

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Feb 05, 2024

Family Ford of Enfield responded

Thanks, Charles, for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

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