Kelly Byrd
Kelly Byrd at Bob Hook Chevrolet

Kelly Byrd | Page 5

BDC Manager

Bob Hook Chevrolet

4144 Bardstown Rd
Louisville, KY 40218

5.0
52 Reviews

Kelly rules over the domain of online sales like a mother bear to her Cubs. If you want to brighten your day, pop in on him and the lovely ladies of online sales to chop it up for a bit. Kelly is the youngest of 7 siblings, but still has the spirit of a leader so he has coached basketball for over 25 years. In his spare time, find him at a golf course playing skins or a back-room poker table flopping cards. His motto in life is PALPS, Positive Attitude Leads to Positive Situations. It has brought him a long way considering at 5 years old he wanted to be a singing salesman (you read that right). Although singing is not part of his job, if you ask, he might start singing before the sentence leaves your mouth.

5.0

52 Reviews

Write a Review

Dealership Experience

10 yrs, 7 mos

Industry Experience

21 yrs, 7 mos

52 Reviews of Kelly Byrd

October 17, 2018

Dealership Rating

Fourth new car from Bob Hook Thanks to another great experience at Bob Hook Chevy! Love my new car! Bill Dabney, my sales person was knowledgeable and very helpful. Second one I More

by Daisy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 10, 2018

Dealership Rating
Employee Rating

Very comfortable buying experience Bob Hook Chevrolet provides a good buying atmosphere. They are very responsible when asked for pictures and information... and eager to please. Broder More

by jonboy
Recommend Dealer
Yes

Other Employees Tagged: Elisha Moore , Broderek Huff

August 21, 2018

Dealership Rating
Employee Rating

Highly Recommended I drove from Indy for a great deal and was not disappointed. Shannon and Kelly got things started over the phone, and by the time I got there had ever More

by Dave-Indy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cecelia Browning , Shannon Ballinger, Steven Clubb

Aug 23, 2018

Bob Hook Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2018

Dealership Rating
Employee Rating

Great Experience with Internet Sales Kelly was great with helping find the truck I wanted, smoothing out delivery, the besliner install, and truck pickup. I would highly recommend this de More

by JonLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cecelia Browning , Broderek Huff

Jun 06, 2018

Bob Hook Chevrolet responded

Thank you sir. Hope you enjoy your truck and come see me anytime.. Will see you in a few months for your free oil change.

May 15, 2018

Dealership Rating
Employee Rating

Friendly and genuine service Steve was a joy to work with. He did everything he could to ensure an easy and enjoyable experience. Best of all, we walked away with an awesome vehic More

by luca0730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Elisha Moore , Steven Clubb, Richard Goss

May 18, 2018

Bob Hook Chevrolet responded

We're pleased to hear that Steve provided such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 05, 2018

Dealership Rating
Employee Rating

Smooth Drove down from Indianapolis and got a great deal. Shannon Ballinger helped me find the right car before I went, Derek Carlton got everything ready w More

by Brandon lobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shannon Ballinger, Derek Carlton

Apr 09, 2018

Bob Hook Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2017

Dealership Rating
Employee Rating

Best Dealership Experience Ever I bought my Chevy Tahoe through Bob Hook Chevrolet online. They were friendly and genuine. Best customer service ever. I highly recommend buying with More

by Ladonna Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Dabney

Nov 02, 2017

Bob Hook Chevrolet responded

Thank you for your positive comments, Ladonna. I am so glad to hear that you enjoyed your experience with us! I hope you are enjoying your Tahoe. We are grateful for your recommendations as well. Best regards, Bob Hook III – General Manager - bhook3@bobhook.net

April 01, 2017

Dealership Rating
Employee Rating

Dodge Dart 2015 My name is Thomas Anys I recently bought a used 2015 dodge dart from this dealership. This was done entirely online with a gentlemen named Kelly bird More

by tcanys
Friendliness
Price
Recommend Dealer
Yes

December 28, 2016

Dealership Rating
Employee Rating

Purchased a chevy cruze The experience was great. Broderick Huff was very knowlegable, and polite. I didn't feel any pressure to buy a car. I got the car i wanted at the pric More

by Vanessa17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cecelia Browning , Broderek Huff

July 22, 2016

Dealership Rating
Employee Rating

Gorgeous, shiny, new 2016 Chevrolet Colorado Truck We had a very nice experience at Bob Hook Chevrolet on Bardstown Road. I found a truck I liked online, and I was communicating with Melissa via email More

by Debbie Capps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Dabney, Tim Hagan, Cecelia Browning , Melissa Kuchenbrod, Faith Miller

Jul 22, 2016

Bob Hook Chevrolet responded

Thank you for the kind words and we really appreciate your business. We are so glad you chose to come to Bob Hook and we look forward to continuing our relationship.

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