Kelly Cavanagh | Page 10

I have only 1 car and rely on replacement cars when I get service. BMW has always been generous with a loaner. Please increase your loaner fleet. Jim Strunk was great, he explained everything and reassure service. BMW has always been generous with a loaner. Please increase your loaner fleet. Jim Strunk was great, he explained everything and reassured us we had no serious difficulty. More

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Kelly was great, very efficient and knowledgeable. She made the whole buying process enjoyable from the beginning. She made the whole buying process enjoyable from the beginning. More

by ERICMADISONJETT Verified Customer Verified Customer

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Easiest car buying experience I’ve ever had. Kelly responded to my initial inquiry immediately. She had the car ready to test drive when promised. She allowed us to take the time we needed to c Kelly responded to my initial inquiry immediately. She had the car ready to test drive when promised. She allowed us to take the time we needed to consider purchasing without pressure. She quickly achieved a satisfactory deal. Thank you! More

by Regina Verified Customer Verified Customer

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Kelly Cavanagh is fantastic! She anticipated my needs and what I was looking for and she delivered! Everything went smoothly and I love my new car. The entire dealership is profe She anticipated my needs and what I was looking for and she delivered! Everything went smoothly and I love my new car. The entire dealership is professional and knowledgeable. This is the second used car that I have purchased from this dealership. I highly recommend them! More

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Westlake BMW and Kelly Cavanagh were fantastic in a customer focused buying experience. They were very knowledgeable and super easy to deal with from start to finish. I look forward to getting anothe customer focused buying experience. They were very knowledgeable and super easy to deal with from start to finish. I look forward to getting another BMW from them soon. More

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This is my second purchase from Westlake BMW. Kelly and Bob have been great to deal with and Mike did a great job introducing me to all the features of my new X7. They are fair, friendly and ef Kelly and Bob have been great to deal with and Mike did a great job introducing me to all the features of my new X7. They are fair, friendly and efficient and make the purchasing experience drama free. It's a drive from Canton but it's a much better option than what we have locally. More

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What a great car-buying experience! From our first inquiry to the final detail of procuring & installing a missing cargo cover, the team worked seamlessly. From our first inquiry to the final detail of procuring & installing a missing cargo cover, the team worked seamlessly. More

by Diane Verified Customer Verified Customer

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Extremely customer centric! ! Everyone was friendly, knowledgeable and willing to go the extra mile! Highly recommend BMW of Westlake. ! Everyone was friendly, knowledgeable and willing to go the extra mile! Highly recommend BMW of Westlake. More

by AGLENDING Verified Customer Verified Customer

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The client advisor was efficient, helpful and knowledgeable. She kept me informed of the status of my order. The product genius were friendly and helpful in selecting all the apps and set-up in knowledgeable. She kept me informed of the status of my order. The product genius were friendly and helpful in selecting all the apps and set-up in my SAV. I was thoroughly briefed with all the capabilities of the SAV. They offered their assistance in the future. More

by RUDY Verified Customer Verified Customer

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Great dealership! Easy to work with and very friendly. Would come back again for our next vehicle. Easy to work with and very friendly. Would come back again for our next vehicle. More

by GHOLDEN142 Verified Customer Verified Customer

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