
Hey, I'm Ian and I'm a Product Genius at BMW of Westlake. I really enjoy connecting with customers and making the delivery process of their new cars fun and exciting. I am an alumni of the Cleveland Institute of Art and I love to work out and watch/collect movies in my down time. My favorite superhero is Wolverine and my favorite movie franchise is Lord of the Rings.
Read moreDealership Experience
2 yrs, 4 mos
Industry Experience
2 yrs, 4 mos
44 Reviews of Ian Filo
December 22, 2020
"I appreciated the time and patience Jimmy gave me as I..."
- TAM
I appreciated the time and patience Jimmy gave me as I test drove cars and his direction and advice as I made my choice. I would recommend Jimmy to friends and family who may be shopping for a BMW. I also appreciated Ian who went over the car with me so thoroughly before I took it home.
Read MoreOther Employees Tagged: Adam Moon, Jimmy Laumer
December 16, 2020
"I rate the dealership high, but it was all because of my..."
- JSLUPO
I rate the dealership high, but it was all because of my client advisor, Kelly Cavanagh. She responded to my initial online inquiry and from that moment through the entire process she was cooperative, professional, efficient, and very responsive without being overly aggressive.
Read MoreOther Employees Tagged: Jared Jeschelnig, Kelly Cavanagh
December 14, 2020
"This was our first time venturing out to purchase a..."
- chrisThis was our first time venturing out to purchase a luxury vehicle and the entire team (Ken, Ian, Jared) made the experience memorable and easy. We will definitely tell our friends to venture to Westlake if they are considering a BMW.
Read MoreOther Employees Tagged: Ken Delk, Jared Jeschelnig
December 13, 2020
"This is my first BMW. Jerry was very responsive, helpful..."
- tgpetredisThis is my first BMW. Jerry was very responsive, helpful and friendly. Ian was very knowledgeable, answered all of my questions and very patient. Tom was helpful when I was still considering a CPO BMW.
Read MoreOther Employees Tagged: Jerry Mancini, Tom Zito
November 16, 2020
"I could not have been more pleased with the entire buying..."
- tompillari69I could not have been more pleased with the entire buying experience. The owner and the staff exceeded my expectations and made ( what has been a stressful experience at other dealers) for a very pleasant and stress free one. I recomednt the dealership to all
Read MoreOther Employees Tagged: Adam Moon, Kelly Cavanagh , There notary was very efficient but I forgot his name
November 06, 2020
"My husband and I have been buying/leasing BMW’s from John..."
- JulieDRphMy husband and I have been buying/leasing BMW’s from John since 2005 and he and the team are always very helpful and appreciative to their loyal customers. Our most recent experience involved some extra work on John’s part, but he went above and beyond to help us get what we needed. We very much appreciate all of John’s hard work.
Read MoreOther Employees Tagged: John Caruso, Mike Niedzwiecki
October 20, 2020
"Great Service, trade in offer was very fair. Great..."
- ShakGreat Service, trade in offer was very fair. Great follow up with training on using cars technology. Best car buying process so far and I hate buying cars
Read MoreOther Employees Tagged: Jerry Mancini
October 19, 2020
"Fantastic dealership. Seamless purchase. Everyone I..."
- BMW enthusiastFantastic dealership. Seamless purchase. Everyone I worked with were helpful and answered all of my questions. The showroom is large, expansive and clean. I have purchased or leased three cars from this dealership.
Read MoreOther Employees Tagged: Ken Delk, Mike Niedzwiecki
September 24, 2020
"What a smart young man. Knows everything about my bmw...."
- Nkb36290What a smart young man. Knows everything about my bmw. I’m gonna have to come back. Need a little mor tutoring. Thanks for the help Ian! Nancy Baur
Read MoreOther Employees Tagged: Mike Niedzwiecki, Dan Walker, Kelly Cavanagh , If I forgot anyone I’m sorry you were all great and it was a great experience!
September 21, 2020
"This was the best car buying experience I’ve ever had...."
- JessyArcherThis was the best car buying experience I’ve ever had. Nez was a great communicator, took care of everything ahead of time, and got me in and out of the dealership with a great car at a very fair price. As a single mom, he accommodated my needs to create a very positive experience!! Ian and Mike were also both excellent to work with. Ian was very detailed and polite as he taught me all about how the car works and Mike was a genuinely nice guy who also streamlined the financing process. I felt very taken care of at BMW of Westlake!
Read MoreOther Employees Tagged: Mike Niedzwiecki, Nez Faraj