114 Reviews
Write a Review114 Reviews of Kelly Cavanagh
June 16, 2020
Excellent Car Buying experience Kelly was absolutely awesome to deal with. We connected and the next day she had arranged a seamless test drive experience for me. She was very atte Kelly was absolutely awesome to deal with. We connected and the next day she had arranged a seamless test drive experience for me. She was very attentive to the fact I didn't want to spend countless hours in a show room talking about options. She honed in on exactly what I wanted and I was able to pick up a brand new car the next business day. Exactly the car buying experience I was looking for! I will be a customer for life. More
Other Employees Tagged: Mike Niedzwiecki
May 27, 2020
Excellent transaction. Our sales consultant was fantastic. She spent considerable time locating the exact vehicle I wanted and then offered me fair terms. Great people. fantastic. She spent considerable time locating the exact vehicle I wanted and then offered me fair terms. Great people. More
Other Employees Tagged: Mike Niedzwiecki , Ian Filo
May 20, 2020
Excellent experience Kelly did an outstanding job and this was smooth process from beginning to end. Entire team in dealership is very professional and customer oriented. Kelly did an outstanding job and this was smooth process from beginning to end. Entire team in dealership is very professional and customer oriented. My experience purchasing new vehicle was very positive and I would definitely recommend BMW Westlake for future services. Thank you for making me feel comfortable throughout the process. More
Other Employees Tagged: Fred Palmer
May 19, 2020
Purchased New 2020 BMW X6 Kelly Cavanaugh did a great job of bringing in a great deal for us and was always available when called. The dealership was professional, courteous a Kelly Cavanaugh did a great job of bringing in a great deal for us and was always available when called. The dealership was professional, courteous and responsive. More
Other Employees Tagged: Jared Jeschelnig
April 09, 2020
Excellent Customer Service and follow up was prompt. Whole purchasing car process was efficient and easy. Would highly recommend dealership and will be a repeat customer Whole purchasing car process was efficient and easy. Would highly recommend dealership and will be a repeat customer More
Other Employees Tagged: Mike Niedzwiecki
March 11, 2020
Great Experience Kelly was super helpful from start to finish with my new car. Good price, provided multiple options and allowed me to have extra time with my decision Kelly was super helpful from start to finish with my new car. Good price, provided multiple options and allowed me to have extra time with my decision. Thanks for taking such good care of me! More
Other Employees Tagged: Adam Moon, Mike Niedzwiecki
March 03, 2020
My new BMW X5 Great experience from start to end. Kelly worked with me to identify the best vehicle for my needs. Only negative is with BMW not the dealer. My pr Great experience from start to end. Kelly worked with me to identify the best vehicle for my needs. Only negative is with BMW not the dealer. My previous 2015 BMW X3 had a 4 year service deal covering not only oil changes but also brakes, wiper blades, etc. BMW has recently changed this to only 3 years and oil changes and fluids only. This almost made me think about other manufacturers. I guess this is a dumbying down of the brand. More
Other Employees Tagged: Robert Strecker, Mike Niedzwiecki
December 10, 2019
Staff contact Warm and friendly atmosphere. Staff was very professional and patient. They made the car buying experience enjoyable. They listened to you desires and Warm and friendly atmosphere. Staff was very professional and patient. They made the car buying experience enjoyable. They listened to you desires and concerns and found solutions to find you the right car. More
Other Employees Tagged: Fred Palmer
November 25, 2019
I truly enjoyed the experience! My wife an I came in with our expectations of being coerced into a price and options that we didn't want. But quickly discovered that your employees w My wife an I came in with our expectations of being coerced into a price and options that we didn't want. But quickly discovered that your employees were helpful and gracious. They were more like friends that we hadn't see in years. Sadly, the experience was shortened because we came in later in the day and although the dealership stayed open longer to complete our sale we rushed to help get everyone home. I'm especially grateful for Dirk who was informative and honest. Big thanks to Kelly who was our sales person. We're sorry for making you run back and forth to get answers for our questions. And thanks to John who took us out for our first test drive. More
Other Employees Tagged: John Caruso, Dirk Steffen, Mike Niedzwiecki
September 29, 2019
First Time Everyone from Kelly and Dan and Ian were helpful. Ian showed me everything in the car and Kelly did a good job in helping sort everything out for the Everyone from Kelly and Dan and Ian were helpful. Ian showed me everything in the car and Kelly did a good job in helping sort everything out for the sale. I would go to them again for any future opportunities. More
Other Employees Tagged: Dan Walker, Ian Filo