Kelly Cavanagh
Kelly Cavanagh at BMW of Westlake
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Kelly Cavanagh

BMW Client Advisor

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

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5.0
157 Reviews
5.0

157 Reviews

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157 Reviews of Kelly Cavanagh

April 26, 2025

Dealership Rating
Employee Rating

Good could have negotiated more on trade in. That is all I have for now More

by RLOESCH0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2025

BMW of Westlake responded

Thank you; we appreciate your feedback!

April 24, 2025

Dealership Rating
Employee Rating

Great to work with Kelly again! Thank you all for the great service. Appreciate it More

by MC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 27, 2025

BMW of Westlake responded

Thank you so much for your high rating!

April 20, 2025

Dealership Rating
Employee Rating

Will return in the future. They treated me like a long term customer unlike my local dealership where I am a long term customer. BMW of Westlake truly seemed to value my busine More

by WJSTEW83
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jared Jeschelnig

Apr 22, 2025

BMW of Westlake responded

We are so pleased you enjoyed your visit to BMW of Westlake!

April 04, 2025

Dealership Rating
Employee Rating

Kelly is amazing you’re lucky to have her on your team. She’s very professional and helped me in every way to put me in my first of many BMW’s. I get excited every time I get in my i4!!! Please let her More

by DINOHOLMES67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dirk Steffen

Apr 08, 2025

BMW of Westlake responded

Thank you for sharing your positive experience!

March 18, 2025

Dealership Rating
Employee Rating

Kelly in sales is really awesome - she is as attentive and helpful as they come! More

by Aidan
Recommend Dealer
Yes
Mar 23, 2025

BMW of Westlake responded

Aidan, thank you so much for the positive review!

March 09, 2025

Dealership Rating
Employee Rating

Kelly was fantastic to work with. She made the process simple, uncomplicated, and enjoyable. I’d highly recommend BMW of Westlake and Kelly. More

by latchlsu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2025

BMW of Westlake responded

Thanks for your praise and kind comments about our team.

March 01, 2025

Dealership Rating
Employee Rating

Kelly was very helpful not pushy, she let the sell come to her instead of trying to force the sell, great job! More

by VERN.RODGERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon

Mar 03, 2025

BMW of Westlake responded

Vern, we are very happy we could provide you with a positive experience!

February 26, 2025

Dealership Rating
Employee Rating

Kelly was great to work with. She made the car buying experience enjoyable and easy. More

by DANJACOBS18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 06, 2025

Dealership Rating
Employee Rating

No high pressure sales, relaxed and quick process through entire transaction. Kelly and staff were always accommodating of anything we needed. More

by TOMMYB86
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alan Fejes

Feb 11, 2025

BMW of Westlake responded

Tommy, we are very happy we could provide you with a positive experience!

February 05, 2025

Dealership Rating
Employee Rating

First the entire Westlake team were friendly and professional. But many things were over looked especially for a certified car. During the tech review I noticed that the tow hook and wheel lock ke More

by GENTPET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2025

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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