Kelly Cavanagh

Requested information on a Thursday night at 10:00 p. m. and got an answer from a real person that night. Was willing to find a vehicle with a specifications that I wanted and trade with another dealershi m. and got an answer from a real person that night. Was willing to find a vehicle with a specifications that I wanted and trade with another dealership. Made everything as quick and as painless as possible throughout the process! More

by CHICKENBP Verified Customer Verified Customer

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Few people understand what it feels like to walk into a car dealership as a woman. Too many times, the misogynistic condescension is palpable. Finding people who are worthy of trust, people who deal fair car dealership as a woman. Too many times, the misogynistic condescension is palpable. Finding people who are worthy of trust, people who deal fairly with you without all of the slime, is absolutely invaluable. That is what I found at BMW of Westlake with Kelly Cavanagh. She is wonderful--smart, up front, and personable. When I showed interest in updating my vehicle, she offered me some options; when those weren't quite right, she found out what I really wanted and made sure to acquire the exact fit for me, and I could be more thrilled! I can't thank her enough for being so awesome and making this whole experience seamless and stress-free. More

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Every thing was great. Only one extremely tiny quibble. When ever I started car the drive was telling me the tires weren't detected. It took a few minutes but I eventually Only one extremely tiny quibble. When ever I started car the drive was telling me the tires weren't detected. It took a few minutes but I eventually bot into the TPM and the type and dimensions or the tires weren't input into the system. Once I did that things were fine. That probably should be taken care of before sending me on my way with the car. More

by JOESCHOEN Verified Customer Verified Customer

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Everyone was very helpful and made our purchasing experience very nice. They all did a very professional job for us! experience very nice. They all did a very professional job for us! More

by abethea_4 Verified Customer Verified Customer

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Very professional and prompt. Kelly was very responsive to any questions and has an exceptional customer service mindset Kelly was very responsive to any questions and has an exceptional customer service mindset More

by Always curious Verified Customer Verified Customer

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I am pleased with my new SUV. I received excellent customer service. Everyone I met was friendly and helpful. I received excellent customer service. Everyone I met was friendly and helpful. More

by GOODSTER117 Verified Customer Verified Customer

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Great! She was very helpful, highly recommend. Thank you Kelly was incredibly helpful and made the whole car buying process so easy! She took the time to li She was very helpful, highly recommend. Thank you Kelly was incredibly helpful and made the whole car buying process so easy! She took the time to listen to what I needed, answered all my questions patiently, and never made me feel pressured. Highly recommend asking for her if you’re shopping here great experience overall! More

by NCRONCE Verified Customer Verified Customer

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First time BMW purchaser, Kelly made the process very easy to purchase a new car for my wife for Christmas easy to purchase a new car for my wife for Christmas More

by Joe@mygreenimpressions.com Verified Customer Verified Customer

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Overall wonderful and easy experience. Top notch in all regards - GM, finance and sales. Great experience. Top notch in all regards - GM, finance and sales. Great experience. More

by BCLEE78 Verified Customer Verified Customer

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Kelly was amazing! She was so easy to work with, listened to what I was looking for and helped to make the entire process smooth. She was so easy to work with, listened to what I was looking for and helped to make the entire process smooth. More

by ANNMARIE.KROL Verified Customer Verified Customer

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