Kelly Jo Wisler
Kelly Jo Wisler at Otto Cadillac
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Kelly Jo Wisler

Service Coordinator

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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5.0
12 Reviews
5.0

12 Reviews

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12 Reviews of Kelly Jo Wisler

April 30, 2025

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Employee Rating

Expensive but excellent service and they had a loaner for me which was perfect. They fixed my Escalade quickly and were very nice. More

by jovennapelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

April 24, 2025

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From the very start of stepping foot on the property, my wife and I were treated with kindness and respect. We were not pushed into any direction regarding to buy or not to buy a vehicle. The respectful nat More

by Nysp960
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

April 18, 2025

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Great service, great staff. Took care of all my service needs as described. Well done More

by lehane23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

April 08, 2025

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Employee Rating

TOP NOTCH TREATMENT AND SERVICE. FROM SALES TO SERVICE, WE ARE VERY IMPRESSED AND WILL RETURN. START OF A GREAT RELATIONSHIP. More

by jeffreymatthews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 03, 2025

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I wish it hadn’t taken me so long to find Otto Cadillac! ! I can’t say enough great things about this dealership and service center. They are honest, friendly, accommodating, and professional. I will stay w More

by samgazzillo
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

March 28, 2025

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Great service, easy to deal with. So far we are very happy. The car is absolutely perfect!! More

by chandley977
Service Price Transparency
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Recommend Dealer
Yes

March 28, 2025

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Billy exceeded his white glove service (as usual ) as he has for the last 12 years. Can’t say enough about him and Rodger and the whole service team More

by jeff@thefrasercompanies.com
Service Price Transparency
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Recommend Dealer
Yes

March 25, 2025

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I called the service center and they “squeezed me in” that every day. I had trouble with one of the rear windows not operating properly. While I waited and they’re very comfortable waiting area the techn More

by xcskiingdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Roger Prentiss, Amber Young , Ryan and Declan and Nelson

March 06, 2025

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Employee Rating

Excellent service and very nice and helpful personnel . Wait time very good. Nice waiting area. More

by JL89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

February 23, 2025

Dealership Rating
Employee Rating

Amber Young was fine until she came to me with a list of my car’s ailments. A replacement of all my tires at a cost of $1,500 for my ATS’s 17” rubber. My daughter checked online for my tires and NONE of the More

by acgilbert797
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

1

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