Kelly Jo Wisler
Kelly Jo Wisler at Otto Cadillac

Kelly Jo Wisler

Service Coordinator

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.9
50 Reviews

Dealership Experience

1 yr

Industry Experience

1 yr

Languages Spoken

English English

4.9

50 Reviews

Write a Review

50 Reviews of Kelly Jo Wisler

October 30, 2025

Dealership Rating
Employee Rating

Staff is Professional. They are extremely accommodating with schedule. The communication was clear and concise. More

by joecatadjuster71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

Oct 31, 2025

Otto Cadillac responded

Thank you for the feedback to our professional, accommodating, and communicative team, Joe! -The Otto Cadillac Team

October 26, 2025

Dealership Rating
Employee Rating

They're doing a very good job of fixing a problem that was due to a defective part. Free of charge. More

by illae25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

Oct 27, 2025

Otto Cadillac responded

Thank you for taking the time to review Otto Cadillac! It really means a lot to hear that you're happy.

October 23, 2025

Dealership Rating
Employee Rating

You can tell the people at Otto do value their customer relationships. Thank you for the pleasant experience More

by markcards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Otto Cadillac responded

Your feedback means the world to us! We truly value our customer relationships and are grateful for your support. Thank you from all of us at Otto Cadillac!

October 20, 2025

Dealership Rating
Employee Rating

I had an excellent experience with Otto Cadillac. The service was fast and friendly from start to finish. Communication was direct and transparent, and there were no surprise charges at all. Everythi More

by drjacques1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

Oct 21, 2025

Otto Cadillac responded

We're so grateful for your recommendation and kind words! It was a pleasure working with you - thank you for choosing Otto Cadillac.

October 12, 2025

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Employee Rating

On time. Very accommodating to our needs. Price given up front which is extremely helpful. Service was great. More

by kcmaturo0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Otto Cadillac responded

We appreciate your feedback! It's great to know that our team accommodated your needs and provided helpful, timely service. Thank you for choosing Otto Cadillac!

October 06, 2025

Dealership Rating
Employee Rating

Very pleasant experience, everyone was super nice and helpful. Big thanks to Dan Zukowski for helping with the arrangements as well as Bill at service shop for taking care of my baby Caddy. Much appr More

by aplushis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

Otto Cadillac responded

Thank you for sharing your excellent feedback about Dan and Bill! We are grateful for your business and for choosing Otto Cadillac.

October 04, 2025

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Otto seems to care about me and wants to make me happy. They got back to me in a timely manner. Everyone is very pleasant. More

by sdecamprn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

Oct 06, 2025

Otto Cadillac responded

We truly care about our customers and always aim to please. It's nice to hear that our team provided timely and friendly service. Thank you for choosing Otto Cadillac! See you next time!

October 04, 2025

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Employee Rating

Extremely nice people treat you real very nice people treat the customer very nice I feel very comfortable More

by margaretdunbar12303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Otto Cadillac responded

Thank you for choosing Otto Cadillac, and for your kind words! We're happy to hear our team made you feel comfortable and well taken care of.

September 29, 2025

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Employee Rating

Excellent service. Nice facilities. Clean. Friendly. Good communication. Organized. Quick in and out. Friendly staff. More

by mikebish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Roger Prentiss, Amber Young , Steve LeMon

Oct 01, 2025

Otto Cadillac responded

Thank you, Mike! It's awesome to hear that our team made your visit smooth and efficient. Your feedback means a lot to us from all of us at Otto Cadillac.

September 16, 2025

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Employee Rating

I love that the employees are so nice,they are very helpful and I don't mind waiting More

by reia22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

Otto Cadillac responded

Thank you for your confidence in Otto Cadillac, and for your business. We are grateful to have you as a customer!

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