Kelly Jo Wisler
Kelly Jo Wisler at Otto Cadillac

Kelly Jo Wisler

Service Coordinator

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.8
40 Reviews

Dealership Experience

10 mos

Industry Experience

10 mos

Languages Spoken

English English

4.8

40 Reviews

Write a Review

40 Reviews of Kelly Jo Wisler

September 10, 2025

Dealership Rating
Employee Rating

Sales representative Declan was awesome to work with. Made the entire process easy and straight forward. Minor maintenance issue handled right away. Hope to work with Otto for years to come. More

by asaneff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Otto Cadillac responded

We’re delighted to hear Declan and our team made your experience seamless and straightforward here at Otto Cadillac. We look forward to working with you again in the future! Safe travels!

September 05, 2025

Dealership Rating
Employee Rating

I had an outstanding experience with their service; it was the fastest oil change I've ever encountered! The staff was efficient and professional, making the entire process smooth and hassle-free. More

by mkanopka26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Otto Cadillac responded

Thank you for sharing your feedback! We are thrilled to hear about your outstanding experience with our service team. We hope to see you again at Otto Cadillac!

August 07, 2025

Dealership Rating
Employee Rating

Great service and patience. Was very helpful and knowledgeable. Big shout out to Mike in Sales Assisted withe purchase and up grade of my 2023 Cadillac, Bill in service, outstan More

by joyce.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Mike in Sales, Kelly, Beverly,Car tech who explains the car panel's

Aug 13, 2025

Otto Cadillac responded

Joyce, congrats on your new 2023 Cadillac! We're so happy our team made your experience comfortable and smooth. We will pass along your kind words to Mike, Bill, Beverly, and everyone who helped you along the way. Safe travels ahead! - Your Otto Cadillac Team

August 06, 2025

Dealership Rating
Employee Rating

Professional, customer service friendly. Everyone was helpful and eager to assist. Salesman were knowledgeable and insightful. More

by jengynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Otto Cadillac responded

Thank you for the glowing review! We're delighted to hear that our team was helpful and insightful. We appreciate your business and we hope to see you again at Otto Cadillac. Safe travels!

August 05, 2025

Dealership Rating
Employee Rating

Very clean and serene, coffee and water are provided sfaff are very nice and kind More

by sylvesterhart2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Otto Cadillac responded

We're grateful to have you as a Otto Cadillac customer, Sylvester. Thanks for the review! Ian Maher - General Sales Manager - 518-869-5000

August 01, 2025

Dealership Rating
Employee Rating

My recent visit to the car service center was an exceptionally positive experience. I was in and out in just 45 minutes for a quick inspection, a speed and efficiency that was greatly appreciated. More

by A.B.
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

Aug 13, 2025

Otto Cadillac responded

Thank you for sharing your positive feedback regarding both our team and your visit to our service center. We're grateful that you chose Otto Cadillac and we wish you safe travels until we see you again.

July 31, 2025

Dealership Rating
Employee Rating

Otto Cadillac shines every time. Kind, courteous, thorough and knowledgeable. I will recommend them for service every time. More

by saderrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

Aug 13, 2025

Otto Cadillac responded

We’re happy to hear you’re consistently impressed with our team. We look forward to serving you again. Thank you for being a part of the Otto Cadillac family!

July 26, 2025

Dealership Rating
Employee Rating

Went in for warr service. Staff was very friendly and professional. Everything went as should have. Thank you! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Otto Cadillac responded

Scott, thank you for choosing Otto Cadillac and thank you for sharing your experience with us! We look forward to seeing you next time. Safe travels!

July 24, 2025

Dealership Rating
Employee Rating

Friendly, professional and timely. Glad to use their services. Great experience all a round. Thank you. More

by lizandkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean , Mike Ceresse (sp)

Aug 13, 2025

Otto Cadillac responded

We're so happy you enjoyed your experience with Otto Cadillac. Thank you for choosing us and sharing your feedback. Safe travels!

July 23, 2025

Dealership Rating
Employee Rating

Service was good. Upset that they didn’t tell me when I was paying, that they didn’t tell me they assessed an up charge of $80 on the $2700 I was paying for using a c More

by samran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

Aug 13, 2025

Otto Cadillac responded

We genuinely regret any inconvenience, and we are very sorry for the lack of transparency regarding payment fees. Please feel free to reach out to us if you would like to discuss this further. Thank you, Roger Prentiss - Service Manager - 518-869-5000

1
...

Dealership Inventory (193 Vehicles)

used 2020 Cadillac XT5 car, priced at $29,000
2020 Cadillac XT5
used
Black exterior
9-Speed Automatic
AWD
used 2021 Dodge Durango car, priced at $20,500
2021 Dodge Durango
used
White exterior
8-Speed Automatic
AWD
used 2021 Cadillac Escalade ESV car, priced at $61,300
2021 Cadillac Escalade ESV
used
Black exterior
10-Speed Automatic with Overdrive
4WD
used 2022 BMW X7 car, priced at $54,200
2022 BMW X7
used
White exterior
8-Speed Automatic Sport
AWD
used 2022 Cadillac Escalade car, priced at $58,000
2022 Cadillac Escalade
used
Gray exterior
10-Speed Automatic
4WD
used 2023 Alfa Romeo Stelvio car, priced at $49,200
2023 Alfa Romeo Stelvio
used
Gray exterior
8-Speed Automatic
AWD