Kelly Paris | Page 10

Easy and quick along with great prices Every department was very helpful and very detail oriented. Explained every detail to make me feel more comfortable with the process. Im not familiar Every department was very helpful and very detail oriented. Explained every detail to make me feel more comfortable with the process. Im not familiar with the car dealership business but they made me feel like I knew everything with their expertise. More

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Preston was very helpful and knowledgeable! The dealership was a warm and inviting environment. I am grateful to Preston and Kelly for making the experience so smooth! I definitely recommend Koo The dealership was a warm and inviting environment. I am grateful to Preston and Kelly for making the experience so smooth! I definitely recommend Koons of White Marsh! More

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Easy over email I emailed a handful of dealerships for similar configurations. Out of 5, only this Koons and another dealership gave me no hassle about giving me a p I emailed a handful of dealerships for similar configurations. Out of 5, only this Koons and another dealership gave me no hassle about giving me a price over email. Not only that, they gave me the best price. I visited another dealership that wanted to charge me over $3k more for the same car. So not only was it an easy process over email, it was the best price. I worked with John and he gave me one of the best experiences during my car search. I visited nine dealers when figuring out what car I wanted. More

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2018 Silverado Their financial processing system seems to be pretty slow. Not the staff. But maybe their computers and process needs to be reviewed. I drove 5 hours Their financial processing system seems to be pretty slow. Not the staff. But maybe their computers and process needs to be reviewed. I drove 5 hours to pick up my 2018 Silverado and waited over an hour before going back to the finance manager. Staff was professional and took care of me but still very annoying. Tour of the building was a nice touch. More

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Awesome experience! I had an awesome experience purchasing my vehicle from Koons Chevrolet. It was a very smooth and fast process with the most talented staff. I give a I had an awesome experience purchasing my vehicle from Koons Chevrolet. It was a very smooth and fast process with the most talented staff. I give a thumbs up to my salesman, Preston! More

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Best Birthday Present I stopped into Koons to weigh my options for a new Chevy Traverse. Eric met me at the door and things started to move very quickly from there. He was I stopped into Koons to weigh my options for a new Chevy Traverse. Eric met me at the door and things started to move very quickly from there. He was such an amazingly nice guy. The patience he had in helping me narrow my choices down to just the right vehicle for me. I’m proud to say that I spent my birthday evening at Koons with Eric and got a Fabulois 2019 Traverse. Best birthday EVER!!!!! More

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Buying a new car Having poor credit made buying a car difficult however I was in a situation in which I needed a new car. Martin Simon and Rich DeMarco both worked wit Having poor credit made buying a car difficult however I was in a situation in which I needed a new car. Martin Simon and Rich DeMarco both worked with me for over a month to help me figure out how I could get into a new car. As soon as they found a car that I would qualify for, they quickly called me and in a matter of hours I was driving off the lot in a brand new 2017 Cruze! I love my car and the effort and dedication these men put into helping me get a car and making sure I left satisfied is impeccable. Financing the car was smooth and easy. Kelly Paris laid out different extended warranty options for me and took time to explain each and every one, listening to my needs, and helping me decide which extended warranties fit me best. I will always send my friends and family to them. More

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Excellent I knew right away that Morgan Anderson was the saleswoman that I wanted to handle my car deal. Efficient, bright and willingness to help me. I knew right away that Morgan Anderson was the saleswoman that I wanted to handle my car deal. Efficient, bright and willingness to help me. More

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Knee issues forced me to trade out of my 2017 Camaro I had a 2017 Camaro that I loved to pieces,However knee problems made it very hard to get in & out of it.I went to Koons Chevy to see what can be done I had a 2017 Camaro that I loved to pieces,However knee problems made it very hard to get in & out of it.I went to Koons Chevy to see what can be done.There I met Buddy Price,. I explained my problem, and told him I was looking at the new Equinox..I had one I liked .And with Buddy's help we got a GREAT deal on My Camaro ,which only had 7,300 miles.He got me top dollar on it And we got my payments on the Equinox where I wanted to be..I will refer anyone that wants to buy a Chevy to go to Koons Chevy & ask for Buddy Price..Thank you so very much Buddy Michael Koehler More

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Overall a very a good experience Overall this was the smoothest car buying experience I have ever had. Preston Straub was absolutely fantastic in keeping me informed and working with Overall this was the smoothest car buying experience I have ever had. Preston Straub was absolutely fantastic in keeping me informed and working with the sales manager to put together a workable deal. There were some minor hiccups during the transaction - specifically, the trade-in valuation was initially incorrect and the second key was/is missing. But, that being said, Preston has stayed on top of both issues and kept me well-informed so I feel very confident in both issues being resolved easily. Preston has responded quickly to any and all questions I've had throughout the process - and I had a lot! Preston was also great in getting everything ready prior to my arrival at the dealership so that I didn't have to spend a ton of time there - To put this in perspective I spent about an hour and 15 minutes total in the dealership....a much more pleasant experience than the 6+ hours I've spent in other dealerships. A huge inventory of vehicles and plethora of financing partners made for an easy buying experience. Kelly Paris in finance was also very helpful and pleasant - she clearly explained my financing terms and I felt very comfortable working with her. Overall I am very pleased with my experience and would definitely recommend this dealership! More

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