Kelly Paris | Page 11

I had a great experience here all staff!~ I had a great experience here from Mr. Gary Harris the salesman to the Manager Jerry to the tech person which I cannot remember his name but he was gr I had a great experience here from Mr. Gary Harris the salesman to the Manager Jerry to the tech person which I cannot remember his name but he was great. Everyone takes their time in making sure you know how to work things in your car, to making sure you are happy with your choice and anything else you may need assistance with they were definitely there to help! More

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should not be dealing in vehicle's other than chevy they sold me a vehicle which has been in the shop close to 20 times in a year and I went in to get them to buy me out of it and they wanted to insult they sold me a vehicle which has been in the shop close to 20 times in a year and I went in to get them to buy me out of it and they wanted to insult me by wanting to give me 4500 for the truck which kbb is 7k and roll 8k over to the new truck......I would have thought they would like to turn a longtime customer into a lifetime cause I was agreeing to get a 17 Silverado if it all worked out ,but now here is am again with this truck going back into there Shop for a second rear main seal. 06 ram 1500 More

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Tried to get a new car I Applied to get a new car with the online credit application. I received a call back after a day I was denied... In the meantime they never even both I Applied to get a new car with the online credit application. I received a call back after a day I was denied... In the meantime they never even bothered to even look at my credit they just shoved me aside the reason I know this is because the dealership where I got my brand new car pointed it out to me.... So you lost a sale and I will not be recommending you!!!! I think it's a shame you lied to a potiental customer very poor work ethics and horrible customer service..... More

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Our new cars. We purchased 2 new cars this week. Koons was absolutely the best! This was our first time buying from Koons and it won't be our last. The Harpers are We purchased 2 new cars this week. Koons was absolutely the best! This was our first time buying from Koons and it won't be our last. The Harpers are 2 very happy customers. More

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Took the time to find my parents the right car! I took my parents to Koons in White Marsh last week. Their car was totalled in an accident, and they needed a car fast. We worked with Candice Frisb I took my parents to Koons in White Marsh last week. Their car was totalled in an accident, and they needed a car fast. We worked with Candice Frisby. What a great experience! My parents are in their 70's and were really unsure of what they wanted. They were also working with a budget. Candice showed such patience and empathy while working with my parents. She wasn't pushy and made them and me feel super comfortable. Jerry, the sales manager also did an excellent working with my parents. Everyone in the dealership was friendly. My parents left the dealership with a car that was the right fit for them. I can't say enough about Candice's professionalism and the wonderful way she interacted with my parents (and myself)----TOP NOTCH!!!!!! :) More

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My Husband and I just bought a brand new 2013 Chevy Cruze. It was surprisingly painless! The customer service at Koons was the best I've ever dealt with. We got the car we wanted at an excellent price! Cruze. It was surprisingly painless! The customer service at Koons was the best I've ever dealt with. We got the car we wanted at an excellent price! It was absolutely a very positive experience! They even entertained my 4 yr old and he had fun while we were there! I was impressed :) More

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