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Ken Ashby
244 Reviews
244 Reviews of Ken Ashby
October 20, 2016
Warranty Work Courteous, informative, helpful. One of two oil changes included with car. Reminded me of a recall on air bags which was corrected during this vis Courteous, informative, helpful. One of two oil changes included with car. Reminded me of a recall on air bags which was corrected during this visit. More
by Brian
Verified Customer
October 20, 2016
Service claim under warranty Had issues with our Yukon Denali that required some updates. As always, our service representative Ken Ashby is very professional and handles our need Had issues with our Yukon Denali that required some updates. As always, our service representative Ken Ashby is very professional and handles our needs quickly and effectively. His technicians are very helpful, considerate and knowledgeable about the vehicles they work on. Would recommend to anyone. More
by ABOYD
Other Employees Tagged: David Gonzales
October 13, 2016
Oil Change I received prompt and courteous service. The service advisor explained the services recommended by the manufacturer and why but gave me the right to I received prompt and courteous service. The service advisor explained the services recommended by the manufacturer and why but gave me the right to decline the service since I felt it was in my best interest. More
by CDEBACA41
October 13, 2016
nice job Ken and henry Happy, Ken and the guys did great, My Truck had an alignment issue, electrical issue and more. Job well done and the timing was good as well. Good Happy, Ken and the guys did great, My Truck had an alignment issue, electrical issue and more. Job well done and the timing was good as well. Good folks More
by triplerpool
Other Employees Tagged: Henry Smith
October 11, 2016
Great Service Even though my problem isn't fixed, I know that Ken and Mike Laramee tried their best to help us. GM really has a problem with the rough idle on the 2 Even though my problem isn't fixed, I know that Ken and Mike Laramee tried their best to help us. GM really has a problem with the rough idle on the 2016 Tahoes with the 5.3. It's sad that we paid close to $70K for a vehicle to have it run like it's a 2000. More
by DSERVAIS
Other Employees Tagged: Mike Laramee
October 08, 2016
30,000 mile Friendly. conscientious, specific with costs It was nice to have the same service representative that spoke with me on the phone to the employee that Friendly. conscientious, specific with costs It was nice to have the same service representative that spoke with me on the phone to the employee that met me at the service entrance and took care of the paperwork. More
by YOUNGBLUTH
October 07, 2016
Great Maintence update Great service. Awesome service rep. Ken made it easy to get the necessary work done at a reasonable price. All the work was completed at the promised Great service. Awesome service rep. Ken made it easy to get the necessary work done at a reasonable price. All the work was completed at the promised time. More
by LINDAMMBECK
October 03, 2016
Alignment Took my car for a simple alignment and now my steering wheel is 1 inch to the left, not centered, Now i have to make time and go agian to make them f Took my car for a simple alignment and now my steering wheel is 1 inch to the left, not centered, Now i have to make time and go agian to make them fix a mistake that shouldnt have been. Very bad More
by JUJUSEMOON
September 22, 2016
Excellent custpmer service My experience wonderful everyone was so helpful and mety needs Erwin was an excellent sales person he was friendly courtesy and he made sure I got the My experience wonderful everyone was so helpful and mety needs Erwin was an excellent sales person he was friendly courtesy and he made sure I got the best deal possible More
by dianef_8612
Other Employees Tagged: Erwin Dacanay , Richtie
September 19, 2016
Ken Ashby Great service and awesome customer service. We will be asking for Ken from now on. He took the time to get to know us as customers and find out our ne Great service and awesome customer service. We will be asking for Ken from now on. He took the time to get to know us as customers and find out our needs for our vehicles More
by JRANDBRITTANY25
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