Ken Brown | Page 9

I appeared on a very busy Monday morning without an appointment in a bit of a frenzy. Service checked out my vehicle, procured replacement part, and I was on my way in about an hour. Can't do any bet appointment in a bit of a frenzy. Service checked out my vehicle, procured replacement part, and I was on my way in about an hour. Can't do any better than that in my book. I appreciate the Service Tech Writers and Mechanics to keep my vehicle in tip top safe shape. For an "elder 70's female" Family Ford has always been my family from my beloved Mustang to the behemoth Explorer. If necessary, in the future to replace my vehicle, I will definitely some to Family Ford, because the Service Dept has been honest, professional and not condescending. Treated with professionalism and courtesy. More

by BlueLady '07 Verified Customer Verified Customer

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I bought my last four cars from Enfield Ford and they serviced all of them. I guess you could say I am very much satisfied with their service. serviced all of them. I guess you could say I am very much satisfied with their service. More

by NPASTULA Verified Customer Verified Customer

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Ken was great about everything they did servicing my ca. “The works” oil change and then a couple warranty items. He communicated about the parts delay and then scheduled a new appointment as soon as the “The works” oil change and then a couple warranty items. He communicated about the parts delay and then scheduled a new appointment as soon as they had the part in stock More

by Jgwrabel Verified Customer Verified Customer

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Always polite gives you all the information keeps you updated on progress gives you breaks on prices work done in a timely manner updated on progress gives you breaks on prices work done in a timely manner More

by dembinske Verified Customer Verified Customer

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Friendly, quick service at a good price. Knowing the work they do will be warrantied is always a plus! Knowing the work they do will be warrantied is always a plus! More

by Liger1978 Verified Customer Verified Customer

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Dealing with Ken Brown is always great. .. communicates clearly and is always helpful and gets ti the root of the problem .. communicates clearly and is always helpful and gets ti the root of the problem More

by CLAUDETTECOUCH Verified Customer Verified Customer

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Ken is straight forward and helpful, he explains the issue and options, very knowledgeable and patient. issue and options, very knowledgeable and patient. More

by CLOUGHMAN Verified Customer Verified Customer

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Good service. Family Ford of Enfield is trustworthy and reliable. Thank you for the help Family Ford of Enfield is trustworthy and reliable. Thank you for the help More

by Chrisbchkn Verified Customer Verified Customer

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I have been here a couple times and have never been disappointed. The service is fast/efficient and the staff are all very pleasant. disappointed. The service is fast/efficient and the staff are all very pleasant. More

by ERIKWELCH1210 Verified Customer Verified Customer

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Always feel like I am bothering service for my f350 I bought with 11k. Everyone seems like they hate their job. Wish I felt the dealership out better before making a long term decision on this purchase- bought with 11k. Everyone seems like they hate their job. Wish I felt the dealership out better before making a long term decision on this purchase- customer service is horrible. More

by justinthompson514 Verified Customer Verified Customer

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