Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Ken Brown
Ken Brown at Family Ford of Enfield

Ken Brown | Page 24

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

Contact Me
4.7
565 Reviews
4.7

565 Reviews

Write a Review

565 Reviews of Ken Brown

June 16, 2023

Dealership Rating
Employee Rating

Best place for service! I always get my vehicles serviced at Family Ford. They fix it right the first time! More

by JGordon412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Greg Ayers, Agnes Pusztai

Report | Print
Jun 18, 2023

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

June 16, 2023

Dealership Rating
Employee Rating

Best service in the area. Just had my brakes, exhaust and some electrical work done on my 2013 F-150 and Enfield Ford was fast and efficient! Ken my service advisor was great More

by Sean W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 18, 2023

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Sean, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield, we look forward to having you as one of our valued customers for many more years to come!

June 16, 2023

Dealership Rating
Employee Rating

I Had a great experience the service department did a great job on my 2017 edge More

by DRAGON2728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Suarez, Greg Ayers, Agnes Pusztai , Eric Houle and Jack Sarat

Report | Print
Jun 18, 2023

Family Ford of Enfield responded

Thanks for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

June 15, 2023

Dealership Rating
Employee Rating

Was told I needed things I didn’t. Took all day and was very rude More

by ATTITUDESSALON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keli Morin, Greg Ayers, Agnes Pusztai

Report | Print
Jun 19, 2023

Family Ford of Enfield responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 11, 2023

Dealership Rating
Employee Rating

I have all my work done there when I have a problem. Agnes in service always takes care of me. Even in a last minute situation break down. Every time the work is done. Everything works fine. More

by Ezak195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai , George in sales is great to.

Report | Print
Jun 12, 2023

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anges met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

June 11, 2023

Dealership Rating
Employee Rating

Family Ford has a great service group. Always customer friendly and very responsive. They keep our motor going. More

by RGRANDAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 12, 2023

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ken met your expectations. Thank you again for choosing Family Ford of Enfield, we look forward to having you as one of our valued customers for many more years to come!

June 10, 2023

Dealership Rating
Employee Rating

Ken was very thorough in explaining the recalls. He was also helpful in what the car needed and what could wait. More

by bnflynn7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 11, 2023

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 08, 2023

Dealership Rating
Employee Rating

Customer focused service, quality work at a reasonable price and a pleasure to work with the representatives. More

by PJh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Genereux, Keli Morin, Greg Ayers, Agnes Pusztai, Kim Moore, Rick Gordon , Colin Twigg

Report | Print
Jun 09, 2023

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 08, 2023

Dealership Rating
Employee Rating

Always very professional and helpful, this is making me returning for This service. Thank you More

by VOWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Greg Ayers, Agnes Pusztai

Report | Print
Jun 09, 2023

Family Ford of Enfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 30, 2023

Dealership Rating
Employee Rating

I have all my service done there. Agnes in service is great. She always takes care of me even in a emergency situtation More

by Ezak195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

Report | Print
May 31, 2023

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

1
...
23
24
25
...
57

Dealership Inventory (173 Vehicles)

new 2026 Ford Explorer car, priced at $64,700
2026 Ford Explorer
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
$64,700
View Details
new 2025 Ford Bronco car, priced at $52,485
2025 Ford Bronco
new
Oxford White exterior
Automatic
Four-wheel Drive
$52,485
View Details
new 2025 Ford Transit-250 car, priced at $49,570
2025 Ford Transit-250
new
Oxford White exterior
Automatic
Rear-wheel Drive
$49,570
View Details
new 2026 Ford Maverick car, priced at $30,935
2026 Ford Maverick
new
Oxford White exterior
Automatic
All-wheel Drive
$30,935
View Details
new 2026 Ford F-250 car, priced at $62,035
2026 Ford F-250
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
$62,035
View Details
new 2023 Ford Bronco car, priced at $55,220
2023 Ford Bronco
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
$55,220
View Details
View All Inventory