Ken Collings | Page 20

Car dealerships are not expected to be very effective when it comes to treating the customer fairly and with professionalism - and I expected Falmouth Toyota to be typical. But I was wrong. Ken Collings, when it comes to treating the customer fairly and with professionalism - and I expected Falmouth Toyota to be typical. But I was wrong. Ken Collings, my salesperson, was professional, honest, low pressure oriented, and overall someone I not only would buy a vehicle from, but would actually have a beer with in his off-hours. And I don't just drink with anyone!! I was interested in possibly leasing a Toyota, but didn't know all the nuances of such an arrangement. Ken took the time to explain the pros and cons and carefully helped me consider my decision. I was most appreciative of this treatment. The whole experience wasn't hurried, and i ultimately ended up leasing a Venza from the dealership. Once the sale was made, he didn't shuttle me off to the financial trust of the dealer, but hung with me the whole way. And he negotiated honestly and fairly on my trade. I felt I knew what my trade was worth, and Ken came darned close. While I haven't experienced the service center yet, I am confident they will also be capable and professional. Overall, my experience was very positive, probably the best I have ever had. Being 65 years of age, I have purchased my share of vehicles, so that is saying something. I would and will recommend Falmouth Toyota and Ken Collings to my friends and family. More

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This is our 3rd time leasing a car at Falmouth Toyota, both Ken and Amy have been fantastic. Ken is so friendly, helpful, and laid back. He always gets up the best car at the best price. Anyone thinking o both Ken and Amy have been fantastic. Ken is so friendly, helpful, and laid back. He always gets up the best car at the best price. Anyone thinking of a Toyota should see Ken. More

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First time buying from Falmouth Toyota. Very satisfied. Ken Collings was very knowledgable and easy to work with. Will recommend this dealership to my friends. Ken Collings was very knowledgable and easy to work with. Will recommend this dealership to my friends. More

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This is my third car that I have purchased or leased from Ken. I find him knowledgeable and patient. He has sat with me and gone to great lenghts to find me the best deal for the price. Ken has also made him Ken. I find him knowledgeable and patient. He has sat with me and gone to great lenghts to find me the best deal for the price. Ken has also made himself available to me me for any questions or concerns before and after the sale. I also find it more comfortable knowing that I can do business with the same person each time and being able to establish a good working relationship with him. The sevice center at Falmouth is also top notch. This why when I need to purchase or lease a new vehicle I go to Falmouth Toytota. More

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I have bought cars from Falmouth Toyota since 1994. I have been very pleased with their Sales people and their excellent service. I continue to be. have been very pleased with their Sales people and their excellent service. I continue to be. More

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Ken is a real professional and made this transaction to buy our new Highlander very enjoyable. The dealership is a friendly place and customer sensitive. We would highly recommend Ken and this organizat buy our new Highlander very enjoyable. The dealership is a friendly place and customer sensitive. We would highly recommend Ken and this organization Neil More

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Superior service department. Good experience with Ken Collings in sales. Have utilized the service department for years. Excellent experience with them. I would highly recomment them. Collings in sales. Have utilized the service department for years. Excellent experience with them. I would highly recomment them. More

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I highly recommend to anyone looking to buy,lease,and/or maintain their vehicle to look no further. This is my second time returning to Falmouth Toyota and the second time working a deal with Ken Collings. maintain their vehicle to look no further. This is my second time returning to Falmouth Toyota and the second time working a deal with Ken Collings. He really took the time to work with me as he did a few years back. I remember we walked out of here so happy so...I'm back again. Never thought I would get back into a Tundra again but Ken made the figures work for us in addition to some extras. Everyone here is more than helpful, it's one of those few places I can walk in and feel comfortable knowing I'm getting the best possible service without feeling pressured. I highly recommend Falmouth Toyota and can't thank Ken Collings enough for putting me back in that new Tundra. LM Sandwich More

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Ken was great, great when I bought the truck, great when I picked it up. In fact, when I picked it up he was busy with me and two other people (one a lease, the other a new car buyer) and he somehow manage I picked it up. In fact, when I picked it up he was busy with me and two other people (one a lease, the other a new car buyer) and he somehow managed to take care of us all without any feeling of being rushed or being delayed. I got just what I wanted at a good price and it was ready when it was supposed to be ready. More

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Ken was extremely helpful as I was trying to decide which Toyota model to purchase (Highlander, Prius, Camry). I test drove each model on 2 different visits and Ken spent a lot of time with me answering my Toyota model to purchase (Highlander, Prius, Camry). I test drove each model on 2 different visits and Ken spent a lot of time with me answering my questions. He introduced me to the business office manager to discuss financing. When I picked my car up, he spent considerable time with me explaining all the features. I highly recommend Ken Collings at Falmouth Toyota to anyone interested in purchasing a Toyota! More

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